Faxx.us Review

By Adam C. UzialkoLast Modified: April 5, 2018

Faxx.us is an easy-to-use and affordable online fax service that supports both incoming and outgoing faxes. While Faxx.us lacks the bells and whistles that other online fax services offer, its simplicity makes it a solid fax service for companies with basic faxing needs.

To view all our recommendations for online fax services, visit our best picks page

Faxx.us
Faxx.us
Best Online Fax Services
The Verdict
Faxx.us is a solid, easy-to-use service for companies that have basic faxing needs and don't need additional features. Customer support, however, is limited.
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Pricing

Faxx.us maintains three different pricing levels, including a free tier. Each is priced annually, making Faxx.us one of the most affordable services we reviewed. However, the options offer little variation and might include too many faxes for a low-volume company.

  • Free – The free plan includes 25 pages of faxes per month for free. Each fax includes an additional page with an advertisement on it.
  • Ad-free – The ad-free plan removes the advertisement page and includes 1,000 pages of faxes per year. It is priced at $9.95 per year, which is incredibly affordable compared to other services in our review. 
  • Incoming – The incoming plan adds incoming faxes to this service's functionality and includes 2,000 pages of faxes per year. It is $19.95 and remains very affordable compared to other services.

Features

Faxx.us is the easiest online fax service to use that we came across. Simply sign up, sign in and get faxing. On one page of your web browser, Faxx.us displays a location where you can upload a PDF file, include a message and then send it. It is incredibly straightforward and laid out in one place; no clicking required.

Faxx.us supports sending files through an easy-to-use, browser-based platform. While it is mainly designed for PDFs, Faxx.us accepts some other file types as well. It is more limited in this regard than other services, which often employ email, client portal, and mobile options, but this simplicity is reflected in the price of Faxx.us' services.

The company allows you to port your existing fax number if you're based in the U.S. or U.K. free of charge when signing up for the incoming pricing package. There is no cancellation fee for the service, nor any contract requirements.

For companies that require different levels of service, the sales team will negotiate a custom plan. Faxx.us also maintains an API service for application developers in the event you want to create additional integrations or a mobile application in-house.

Drawbacks

Customer support is limited to email or community assistance in the company's forums, which can make things more difficult if you prefer to contact representatives directly by phone. Still, since Faxx.us is such a straightforward service, this shouldn't be a major issue unless there is a technical problem.

Faxx.us
Faxx.us
Best Online Fax Services
The Verdict
Faxx.us is a solid, easy-to-use service for companies that have basic faxing needs and don't need additional features. Customer support, however, is limited.
Visit Site
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Adam C. Uzialko
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in Political Science and Journalism & Media Studies. When he's not writing, Adam can often be found reading tomes of political philosophy or hiking through the natural landscapes of New Jersey.

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