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Faxx.us Review

By
Andrew Martins
,
business.com writer
|
Jul 08, 2019
Home
> Technology
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Faxx.us supports both incoming and outgoing faxes. It lacks the breadth of features that other online fax services offer, but its simplicity makes it a solid fax service for companies with basic faxing needs.

Faxx.us

Faxx.us

The Best Online Fax Services of 2019

The Verdict

Faxx.us is an easy-to-use service for companies that have basic faxing needs and don't need additional features. Customer support, however, is limited.

To view all of our recommendations for online fax services, visit our best picks page.

Pricing

Faxx.us maintains three different pricing levels, including a free tier. Each is priced annually, making Faxx.us a very affordable service. Other pluses of the service: You're not required to sign a contract with Faxx.us, and you're not charged a cancellation fee. However, to receive faxes, you'll need to purchase the highest tier, which might include more faxes than your business needs.

  • Free. This option comes with 25 pages of outgoing faxes per month. The company inserts an advertisement page with each fax you send.
  • Ad-free. There's no advertisement page with this plan, which includes 1,000 outbound pages per year. It costs $9.95 per year, which is incredibly affordable compared to other services in our review.
  • Incoming. This plan allows you to send and receive faxes and includes 2,000 outbound pages per year. It costs $19.95 per year and remains very affordable compared to other services we considered. If you're based in the U.S. or U.K., you can port your existing fax number free of charge when you sign up for this plan.

If your company requires a different level of service, you can call the sales team to negotiate a custom plan.

Faxx.us Features

Faxx.us is one of the easiest online fax services to use. Simply sign up, sign in and get faxing. On a single page of your web browser, Faxx.us displays fields for you to upload a PDF file, include a message and then send your fax. It is incredibly straightforward.

While this online faxing service's simple, browser-based platform is mainly designed for PDFs, Faxx.us accepts some other major file types as well.

Faxx.us maintains an API service for application developers, which may be a useful feature if you want to integrate the service with other applications or develop a mobile application in-house.

Limitations

Customer support is limited. You can email the company with your question or issue and that is the sole way of reaching the company – it doesn't offer live chat or a toll-free number where you can speak with a representative.  

While some may appreciate how easy Faxx.us' web interface is to navigate, others may consider it limited. Most online fax providers offer email integration, a web client portal and mobile options. If you're looking for nicer features, Faxx.us is not for you.

Additional reporting by Adam Uzialko.

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Faxx.us

Faxx.us

The Best Online Fax Services of 2019

The Verdict

Faxx.us is an easy-to-use service for companies that have basic faxing needs and don't need additional features. Customer support, however, is limited.

Andrew Martins
Andrew Martins
Andrew Martins is an award-winning journalist with a Bachelor of Arts in journalism from Ramapo College of New Jersey. Before joining Business.com and Business News Daily, he wrote for a regional publication and served as the managing editor for six weekly papers that spanned four counties. Currently, he is responsible for reviewing tax software and online fax services. He is a New Jersey native and a first-generation Portuguese American, and he has a penchant for the nerdy.