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FireEye Review

By
Andreas Rivera
,
business.com writer
| Updated
Jan 24, 2019
Home
> Technology
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Cybersecurity provider FireEye offers services that cover network security, endpoint security and threat analysis. It tailors its network security service to your business's specific needs and priorities. FireEye uses a multilayered detection, prevention and response system that is efficient and affordable for any size business. For these reasons, we named it as the best network security service for small businesses.

FireEye

FireEye

The Best Network Security Services of 2019

The Verdict

FireEye offers advanced vulnerability testing capabilities and a lightweight security client that we found efficient and affordable for small businesses.

View all our recommendations for network security services on our best picks page.

FireEye's approach to security assumes that threats will inevitably bypass a firewall, no matter how advanced it is. This platform leaves the choice of firewall and gateway security up to you. FireEye builds an advanced detection and response system that meticulously analyzes network traffic to detect any potential threats. The response component acts immediately, alerting you to any possible threats. While anti-malware is a small part of the suite, the software's true benefit is detection and response of unknown threats. Most malware is only used once before it becomes a known threat that's easily stopped.

Email security is likewise prioritized since a majority of attacks happen through email. FireEye's email security works to prevent phishing and other social engineering attacks from infecting your network.

For small to mid-size businesses, FireEye recommends a combination of its network security essentials and email threat prevention tools. This suite defends businesses against the most common points of attack. By providing just these essential tools and tailoring the scale of protection to your business, FireEye offers small businesses an affordable option for protecting their network. FireEye offers an on-premises version as well as a cloud edition.

Features

Security Risk Assessment

FireEye conducts a comprehensive risk and threat analysis for clients to determine the effectiveness of their current network security and where any vulnerabilities lie. FireEye's risk assessment and consulting service utilizes Mandiant Consulting, which is renowned for responding to high-profile data breaches, including the 2017 breach of credit reporting agency Equifax.

The service uses several methods to determine your network's risk, including penetration tests that simulate the events of an attack as well as social engineering tests to expose vulnerabilities. Once its evaluation is complete, FireEye provides a full report on the strength of your company's cybersecurity as well as its recommendations for immediate and long-term improvements you can make.

Essential Security

FireEye focuses its security for small businesses on detection and response methods. Antimalware can only do so much, because it can only detect known threats. FireEye's network security focuses on never-before-seen attacks, also known as zero-day attacks.

EDR

Where FireEye truly excels is in endpoint detection and response. While it doesn't utilize traditional firewall technology, FireEye's Network Security (NX) scrutinizes cybertraffic and outside sources, looking for possible malicious URLs. This software tool is intelligence driven, utilizing Multivector Virtual Execution (MVX) as its engine for analyzing threats.

MVX analyzes common signatures of cyberattacks to mark certain activities as suspicious. It prevents executable code from activating in a vulnerable space and, instead, redirects it to a safe zone using a sandboxing method where the code can't do any harm.

Email Protection

Email is a popular target for cyberattackers. Many small businesses lack appropriate protection protocols on email clients, which can lead to large-scale malware and ransomware attacks. FireEye's email security service, which can either be implemented on-site or in the cloud, works to counter these intrusions. FireEye's email security integrates with Microsoft Outlook and Gmail.

Spear phishing is a complex attack that involves using specific knowledge of the intended victim and organization, with concealed attachments and spoofed email addresses that appear to be genuine. FireEye uses an intelligence-based system to scan email addresses, attachments and links for inconsistencies. The system can detect suspicious email sources before the intended recipient sees them.

Ease of Use

FireEye Network Security Essentials can be implemented quickly and headache-free. Its cloud-based package doesn't require you to install hardware or software. This component of FireEye's service can be deployed in an easy-to-install package that can begin running within an hour.

For a more integrated network solution, there's a hardware option that you install between your internet connection and all endpoints. Both deployment options are highly automated, making this a solution well suited for small businesses needing an easy and efficient cybersecurity solution.

FireEye's main interface, or Helix as it is called, allows you to view and control all of your FireEye modules in one place. It can even be integrated with third-party security solutions. From the customizable Helix dashboard, you can view your alerts, compile reports and review cases. Helix is a great analysis tool that gives your team insight into your network's traffic and the events within it that warrant investigation.

Customer Service

Support is available to customers 24/7 with FireEye's platinum-level support option. Customers can reach help by phone, email or live chat. Included with this are automatic updates, patches and emergency fixes.

You also get access to FireEye's security support site, which includes a knowledgebase and community site where you can connect with other FireEye users. For an additional fee, a premium plus support tier is available that includes onsite visits from FireEye representatives and support engineers, along with direct access to these individuals for advanced solutions.

Our experience with FireEye's customer service was highly positive. Representatives responded to our inquiries in a timely manner, giving knowledgeable answers. After hearing our security concerns and needs, service representatives guided us through the service's security solutions and the specific components of their service that would work best for us.

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FireEye

FireEye

The Best Network Security Services of 2019

The Verdict

FireEye offers advanced vulnerability testing capabilities and a lightweight security client that we found efficient and affordable for small businesses.

Andreas Rivera
Andreas Rivera
Andreas Rivera graduated from the University of Utah with a B.A. in Mass Communication and is now a staff writer for Business.com and Business News Daily. His background in journalism brings a critical eye to his reviews and features, helping business leaders make the best decisions for their companies.