Fleetistics is a high-quality GPS fleet tracking service. It has a variety of features, and its comprehensive software does everything we were looking for in our review. It also offers easy-to-read reports and good customer service.
Fleetistics earned one of our highest scores for the readability of its reports. It has graphs and charts that are easy to scan so you can glean quick information, and its reports are comprehensive. You can also customize the reports you receive so that you never have to look over unwanted information.
This GPS vehicle tracking company had the most comprehensive system out of the companies on our lineup. It does everything we expect of the best GPS fleet tracking servcies, such as alerts, reporting, an interactive map and more. It tracks data of high enough quality that it can even reconstruct the events of an accident, which can help you settle insurance claims.
Because this system offers so much information and so many opportunities for interaction, it isn't the easiest to use. However, agents from Fleetistics are available to train you on this system so that you can quickly become acquainted with how it works and how you can make it work for your business.
You can view reports and your dashboard on your mobile device as the software is mobile friendly. However, since this system can be complex, it can be difficult to navigate through the software on your phone, and the Fleetistics representatives we spoke with recommended using the system on a computer.
Fleetistics allows you to track everything we looked for in a GPS fleet tracking service. It can track routes and stops for each vehicle, and it also tracks safety information for each driver, including speeding, harsh breaking or acceleration, and whether or not the drivers are wearing their seatbelts. This service has a driver ID option so that you can always know which driver is in a particular vehicle. The driver simply uses a key fob to identify him or herself, and the hardware syncs with the system you use so that you can tell which vehicle each driver is using.
This fleet tracking solution can track fuel consumption information and idling time. You can also set it up to give you routine maintenance alerts, such as oil changes or other common needs your vehicle may have. Additionally, if your vehicle starts having unexpected problems the hardware will give you engine fault codes, which can help your mechanics identify the trouble in your cars quickly and without extra work.
You can speak with representatives of this fleet tracking company via telephone and live chat on its website. An email address is not provided on the website, but you can fill out an online contact form instead. There is also a FAQs page available.
When we reached out to agents of Fleetistics with questions, the representatives we spoke to were responsive and knowledgeable. We were able to get all of our questions answered in a timely manner, and the company's agents followed up with us with quotes and other information. The experiences we had with the representatives we spoke with earned the company one of our highest customer support scores.
Your fleet can be as small as one vehicle and you'll still be qualified to work with Fleetistics, which is helpful for small businesses with smaller fleets. When you sign up with this company, you do have to sign up for a time period of 36 months, which is a standard contract length in this industry.
The hardware you receive is about the size of a bar of soap. It's a plug-and-play device, so it does not require professional installation. The device is not hidden from your drivers. However, the device can tell you if it has been tampered with and will let you know if the vehicle has moved while it has been unplugged from the vehicle.
The device can also be calibrated to the type of vehicle you have. For example, it will track data differently on a truck than on a van because it recognizes that the center of gravity changes between vehicles. This can help you get more accurate information on vehicle performance and driver behavior.
Fleetistics is a high-quality GPS fleet tracking system with a comprehensive system that can do just about anything, though it can be difficult to understand at times because of everything you can do. Overall, it is a solid service worth considering for your tracking service.
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