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GE Healthcare - Centricity Review

Adam C. Uzialko
, writer
| Updated
Jun 22, 2018
Image Credit: Pornpak Khunatorn / Getty Images
> Technology

GE Healthcare's Centricity Practice Solution is an electronic medical record (EMR) system for small and medium-sized medical practices. The company offers an enterprise version, which is suitable for large systems or hospitals, but we focused on the smaller, ambulatory solution. Centricity also offers a practice management (PM) system that can be integrated with the EMR software to bring all practice operations under one software suite.

Centricity EMR by GE Healthcare

Centricity EMR by GE Healthcare

The Best Electronic Medical Record (EMR) Software for 2020

The Verdict

GE Healthcare's Centricity is a full-featured EMR system with an integrated PM option that merges the day-to-day operations of a medical practice into one software suite.

View all our recommendations for electronic medical records systems on our best picks page.

Ease of use

Centricity's EMR module features an easy-to-navigate interface. Staff can easily navigate through a patient's chart to learn more about a patient and then drill down for more specifics like the person's health history and recent test results. Physicians can use the software to easily share patient information with other outside organizations and physicians – even those that use different EMR software. For your patients, this EMR system features a web portal with several convenient features like appointment scheduling and messaging.

While the interface isn't the most modern-looking compared to other EMRs we evaluated, it is still organized and presented in a manner that makes it easy to learn. The EMR system is navigated at the very top of the window, where tabs like Chart, Schedule, Registration and Reports are clearly labeled. Each member of your staff will use the EMR differently, but it's important that each is trained on the modules important to their job during the implementation process. GE offers both live web training and in-person sessions; select the option that will best prepare your staff to use the EMR properly.

For patient encounters, the interface clearly delineates important information. Providers can see a patient's information, stated problems, vitals, medications, related documents, allergies, and any registration notes on one central summary dashboard. Further, providers can drill down into each of those categories by way of tabs listed on top of the Encounter page.


This EMR solution provides a web portal for your patients. Through this portal, patients can send messages directly to you and your staff through a secured, HIPAA-compliant network. They can also request appointments and access financial information, such as billing. Further, there are education resources so they can take a proactive role in their health or learn more about a diagnosis.

GE Healthcare's EMR system gives physicians the ability to e-prescribe. When you create a new prescription in the application, you can send it directly to a pharmacy of the patient's choice. This reduces prescription forgeries and eliminates the hassle involved for your patients with paper prescriptions. Integrated pharmacies can quickly send prescription refill requests directly to the prescribing physician. Centricity integrates with labs and diagnostic facilities, such as radiology providers. You can then view results electronically and add them to a patient's health record.

Another integration feature allows your practice to submit immunization information to state registries. If your patient sees another medical provider or a referred physician, Centricity includes options to securely send patient medical information through a variety of means. One option is using Centricity Clinical Messenger to send care summaries to facilities and providers not using GE Healthcare software. All these integration options are important features to help your practice attest to meaningful use.

Providers can access charting and patient information using a mobile app for tablets and iPhones. This mobile option eliminates the need for additional hardware around the office, and physicians can chart and access patient medical records on their portable device.

As per the national standard, Centricity Practice Solution is certified for meaningful use, so your practice has the option to attest and meet government regulations. Data and medical-information transfer are HIPAA compliant.

When using the software to communicate with other providers within your practice or with outside sources, these channels are secure according to national regulations.

HIPAA compliance is certainly a concern for medical providers. With Centricity, data is hosted in an off-site area based on your reseller. This is a benefit in that you don't have to manage hardware or update software; however, you do pay a regular fee for software use and data hosting, and you need to have a good reseller with reliable hosting.

This EMR system offers full support for ICD-10 coding, so you can transfer between ICD-10 and ICD-9 coding standards easily. GE Healthcare offers ICD-10 consulting services to help your practice use the coding system effectively.

Practice management

The PM module of Centricity Practice features a helpful, customizable scheduling interface, plus several financial tools designed to streamline your practice's revenue workflow. The PM module integrates directly with the EMR software. Although you can use the EMR and PM modules separately, GE Healthcare has built the software so that both modules seamlessly integrate into one system.

Through the PM module, your front-office staff has a full appointment-scheduling feature that updates in real time. The EMR module's dashboard includes automatic reminders so you can keep track of what you need to do, such as refill a prescription or order a lab. Additionally, the EMR system includes an e-prescribe feature that allows providers to easily follow up on those reminders.

GE Healthcare's Centricity Practice Solution is an EMR software application that can fit into a wide variety of medical practices and specialties. The system is certified according to national regulations, so your patients' and practice's information stays secured and organized.

With the software's EMR-sharing capabilities both with outside facilities and referring physicians, you can give your patients the best comprehensive care. For a system that can help make EMR integration more streamlined, Centricity Practice Solution is an excellent option.

Editor's note: Looking for an electronic medical records (EMR) system? Click the Compare Quotes button below to have our sister site Buyer Zone connect you with vendors that can help.

Centricity EMR by GE Healthcare

Centricity EMR by GE Healthcare

The Best Electronic Medical Record (EMR) Software for 2020

The Verdict

GE Healthcare's Centricity is a full-featured EMR system with an integrated PM option that merges the day-to-day operations of a medical practice into one software suite.

Adam C. Uzialko
Adam C. Uzialko
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in political science and journalism and media studies. He reviews healthcare information technology, call centers, document management software and employee monitoring software. In addition to his full-time position at Business News Daily and, Adam freelances for several outlets. An indispensable ally of the feline race, Adam is owned by four lovely cats.