GlobalMed Review

By Adam Uzialko,
business.com writer
|
Mar 31, 2020
Image Credit: Henfaes / Getty Images

GlobalMed offers a comprehensive telemedicine platform, complete with hardware, at an affordable monthly price. Telemedicine platforms like GlobalMed can often cost tens of thousands of dollars to implement, but through GlobalMed's Cost Simplified program, a robust, sophisticated telemedicine solution is available starting at $783 per month.

GlobalMed

GlobalMed

The Best Telemedicine Software of 2020

The Verdict

. Telemedicine platforms like GlobalMed can often cost tens of thousands of dollars to implement, but through GlobalMed's Cost Simplified program, a robust, sophisticated telemedicine solution is available starting at $783 per month.

The GlobalMed platform includes the company's eNcounter telemedicine software, the WallDoc telemedicine station, the Transportable Exam Station, the Xpress Station, the TotalExam 3 camera, the ClearSteth connected stethoscope, and the TotalVitals handheld monitor device. There is an added fee to use the stations in addition to GlobalMed's software platform and connected devices.

  • eNcounter telemedicine software: eNcounter is what powers the entire GlobalMed telemedicine platform. It features video consultations that enable multiple participants at once, cloud-based data storage, HIPAA and HITRUST security compliance, and custom provider workflows. Workflows include a scheduling tool, encounter summaries and video recordings. 

The eNcounter software appears relatively user-friendly, although the video consultation screen can feel a bit cluttered with all the relevant data in the margins. Video consultations include patient vitals (if available), attached documents or images, and a series of video controls, such as muting audio and turning off the video feed. The software also allows providers to annotate images during video consults, and remotely control the camera to examine patients. 

  • TotalExam 3: The TotalExam 3 connected device is a high-definition camera that can be used for video encounters. You can use it with a series of attachments designed for specific purposes. For example, TotalExam 3 can be outfitted with a tongue depressor attachment for throat examinations. It is included in the subscription price of the software.

  • ClearSteth: The ClearSteth is GlobalMed's connected stethoscope, which allows a provider to remotely examine a patient's heart and lung functions. It is included in the subscription price of the software.

  • TotalVitals: The TotalVitals Monitor is a handheld device that can be used to capture readings of a patient's vital signs, including temperature, heart rate and blood pressure. It is included in the subscription price of the software.

  • WallDoc: The GlobalMed WallDoc is a tablet-like device that features a webcam. As the name suggests, the device can be mounted flat against a wall. It also includes a keyboard mount for providers to take notes during the patient encounter. The WallDoc brings the total monthly cost of GlobalMed's telemedicine platform to $1,267.

  • TES: The Transportable Exam Station comes in a rolling case for mobile providers. It connects via Wi-Fi, 3G, 4G or wired connections. Inside the case is a tablet and storage space for connected medical devices. The TES brings the total monthly cost of GlobalMed's telemedicine platform to $1,171.

  • Xpress Station: The Xpress Station is a tall, rolling telemedicine cart with a monitor and webcam attached. It also features a small desk the provider can use during video consults. The Xpress Station brings the total monthly cost of GlobalMed's telemedicine platform to $1,164.

According to GlobalMed, implementation of the eNcounter software takes six to eight weeks. Software updates and technical support is included and managed by a remote team of GlobalMed employees. Setup costs and training are included in the subscription price of the software, but additional fees may apply for the setup and training associated with hardware.

While GlobalMed makes the cost of a comprehensive, hospital-style telemedicine platform more manageable for medical practices, it is still a significant expense for small and midsize practices. For practices already managing monthly subscriptions for an electronic medical record system, practice management software or a billing service, the additional expense could be a strain on the budget. If you're looking to offer more basic telemedicine consults, rather than full remote examinations, a more affordable option might be better for you.

GlobalMed

GlobalMed

The Best Telemedicine Software of 2020

The Verdict

. Telemedicine platforms like GlobalMed can often cost tens of thousands of dollars to implement, but through GlobalMed's Cost Simplified program, a robust, sophisticated telemedicine solution is available starting at $783 per month.

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