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GlobalMeet Review

By
Chad Brooks
,
business.com writer
| Updated
Jul 22, 2019
Home
> Technology
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GlobalMeet from PGi is an all-in-one audio, web and video conferencing solution. The software is easy to use and has a clean interface that makes it simple to enter, run and participate in meetings. The system is available in free and paid plans and includes a host of valuable features, including HD video, screen sharing and meeting recording. The GlobalMeet system can also be used as a conference calling service, with meeting participants connecting by phone instead of a computer. 

GlobalMeet

GlobalMeet

The Best Web Conferencing Services of 2019

The Verdict

GlobalMeet offers an all-in-one web conferencing and conference calling platform. This service allows you to host online meetings or calls with up to 125 participants and includes valuable features and tools.

View all our recommendations for web conferencing services on our best picks page. 

GlobalMeet Pricing

GlobalMeet has free and paid pricing plans. All of the plans include the ability to host unlimited meetings, whether online or over the phone, with up to 125 attendees. Here is a breakdown of each plan

Basic

  • Cost: Free
  • Features: HD audio and video, screen sharing, limited local dial-in access, online meeting controls and desktop integration.

Standard

  • Cost: $12 per user, per month
  • Features: Everything in the Basic plan, plus global local dial-in access, call-me and dial-in phone options, personalized meeting rooms, remote desktop control, file presentation and storage, logo branding, administration portal, and 24/7 phone, email and chat support.

Premium

  • Cost: $24 per user, per month
  • Features: Everything in the Standard plan, plus 20 international markets for dial out and toll-free calls.

There is also an enterprise plan that includes global dial-out and toll free options. The cost for this plan is customized. You should contact the GlobalMeet sales team for a price quote based on your needs.

GlobalMeet Conferencing Services

The GlobalMeet platform includes both web conferencing and conference calling features. Both options allow for meetings with up to 125 participants. You can view all our recommendations for conference calling services on our best picks page.

Web Conferencing 

GlobalMeet's online meeting software features HD video, so every feed comes across crystal clear. The system's interface is optimized for mobile devices, so that even those joining from a tablet or smartphone have a smooth web-conferencing experience.

This online conferencing service gives you control over webcams. You can choose to block the video feeds entirely or you can view every participant. When anyone speaks during the web conference, their webcam feed is shown. You can control the volume of a participant or mute them entirely. 

The system also allows for screen sharing, so hosts or participants can share their desktop to review documents or give presentations. The file- and application-sharing tools are easy to understand, with two ways to access them and clear instructions on how to use them. You and other attendees can work on projects together with the whiteboard or mark things on the screen. This web-conferencing software does not have a built-in feature to capture and save screenshots, however. 

Other features include personalized meeting rooms and avatar images for participants. Plus, you can record your meetings and store documents in the GlobalMeet library under your meeting room's URL, and everything is protected with 128-bit encryption. 

Conference Calling 

If you want to hold a conference call instead of a web conference, GlobalMeet can oblige. The reservationless service allows you to host conference calls via phone or computer without any advanced notice, and there is no limit to how many conference calls you can host.

When using GlobalMeet for conference calling, you can record all of your calls and download them for no additional cost. In addition, you can set up the system to automatically call you and your participants when a meeting is starting. This removes the burden of having to remember the dial in number or passcode. 

In much the same way web conferences are controlled, conference calls are totally managed online. The host can log into the system, see who is on the call, start recordings and mute participants. 

Besides its reservationless conference calling, PGi also offers operator-assisted services for larger, more formal conference calls. With this service, a dedicated representative helps you plan the call before it takes place and manage it as it takes place. 

Before the event, the representative can coordinate rehearsals, provide expertise on timing and flow, send out invitations via email or SMS, and collect participant information in advance. During the call, the operator can manage question and answer sessions and create private conference rooms. After the call, they can provide you with participant information, transcriptions and recordings. 

GlobalMeet Pros and Cons

There are a number of benefits to using GlobalMeet. One is that GlobalMeet has nodes across the world. This ensures high-quality audio and video wherever you are. Plus, both webinar and webcasting services are available.

Additionally, the integration with Microsoft Outlook makes this software convenient. From Outlook, you can schedule meetings, invite attendees and change presentation-room settings. You can even enter meetings from Outlook. 

The system also allows you to poll attendees. Polling is easy and lets you see in real time how many people are answering. Afterward, you can download the report to see exact answers to questions. 

One of the drawbacks to this platform, however, is that it doesn't allow you to create breakout rooms. These are handy if you are working on a large project and want to separate into smaller groups to work on specific issues. You can, however, have audio "breakout rooms" by assigning subconference phone extensions. Attendees can call into these subconference rooms for phone conversations. 

This service lacks social media integration. This would be a convenience as it lets you and your attendees check out others' profiles, but it isn't especially necessary if you're just looking for software to meet with clients or to collaborate on projects.

GlobalMeet Customer Service

All paid pricing plan users can contact the GlobalMeet support team by phone, email or live chat 24/7. Users can contact support team members in their local language, regardless of where they are located.

The GlobalMeet website also has a helpful support section that includes users guides, tips on getting started, and how-to details and videos.

GlobalMeet's parent company, PGi, is not an accredited member of the Better Business Bureau. However, it has an A- rating and hasn't had any complaints filed against it in the past three years.

Editor's note: Need a conference call service for your business? Fill out the below questionnaire to have our vendor partners contact you with free information.

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GlobalMeet

GlobalMeet

The Best Web Conferencing Services of 2019

The Verdict

GlobalMeet offers an all-in-one web conferencing and conference calling platform. This service allows you to host online meetings or calls with up to 125 participants and includes valuable features and tools.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.