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GMT Review editorial staff, writer
| Updated
Oct 01, 2018
> Human Resources

Editor's note: GMT informed us that it has updated the features its service offers. We will fully evaluate and reflect this additional information when we next update the Medical Transcription Services reviews.



The Best Medical Transcription Services of 2019

The Verdict

With three options for dictation, a high level of quality control and thorough security standards, GMT offers the best transcription service.

Global Medical Transcription (GMT) offers quality medical transcription services and excellent customer service. With medical transcriptions screened through four separate inspections, you will find accuracy that exceeds the expectations of the most meticulous physicians.

GMT's fees are different for each medical specialty, so you need to contact the company directly for price quotes. Medical transcription costs range between 6 and 14 cents per line based on your practice. There are no set-up fees, and you do not have to sign long-term contracts. In addition, you can expect a 24-hour turnaround time on business days. If your practice works primarily during business days, this won't be a problem. However, if your practice or clinic regularly needs transcription work during weekends, you may want to consider another company option.

With GMT, you get three options for medical dictation. Physicians can dictate notes by speaking into a digital recorder that is connected to a computer. The data is then automatically encrypted and sent electronically for transcription. If you prefer to dictate via telephone, you can use the provided toll-free telephone number. You can record, rewind and playback dictation before sending it.

You also have the option to use the GMT mobile application, which allows you to dictate using a smartphone. This mobile application works with Apple iOS and Android. You can use it anywhere there is a Wi-Fi or cellular data connection. To use it, you select a patient record and dictate into your phone. You then sign it using an electronic signature and send the completed dictation to GMT.

This company offers four levels of quality control. First, a medical transcriptionist types the verbal dictation into a written format. Then a supervisor listens to the dictation and compares it to the transcription, making any necessary changes. Next, a clinician reviews it and passes it on to a proofreader, who performs one final check.

Doctors have a dedicated medical transcriptionist assigned to them so the transcriptionist can become familiar with that physician's voice and style. The result is thoroughly transcribed documents that are ready to submit to insurance companies for claims. This also diminishes the risk of failing to pass audits by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) because your practice's charting will be orderly and concise.

GMT uses HIPAA 5010-compliant software for transferring and storing patient health records. This compliance is a legal necessity and accommodates the revised medical billing/coding data of ICD-10-CM and ICD-10-PCS.

GMT offers your patients ironclad security and privacy. In order to meet HIPAA requirements, certain security features must be present to protect each patient's medical information. Secure sockets layer (SSL) encryption maintains privacy while exchanging data online by scrambling a patient's personal information, making it illegible to unauthorized recipients.

For SSL encryption to function, both parties sending and receiving information must have an SSL certificate. You can identify when SSL encryption occurs because it displays a lock icon in the lower right corner of your browser. Additionally, HIPAA requires that SSL encryption use at least 128-bit encryption.

If you need assistance with the initial setup of your medical dictation service, GMT provides support with electronic medical record (EMR) software integration. Technical staff helps you every step of the way while you incorporate the transcription system with your facility's software. Each EMR system is different and some integrate better than others, so make sure to disclose that information to your salesperson before making a decision. You do not want to pay for something that will not integrate with your EMR software.

All of the charting tools you need to manage your documentation, such as online editing, are readily available with GMT. Doctors can sign documents for printing and faxing by using electronic signatures because an encrypted image of each physicians' signature is embedded in the system. Additionally, you get automatic backup and secure online storage. The line-count reporting feature lets you keep a running tally of your transcription expenses during each billing cycle, so you can keep track of your practice's finances.

GMT includes document-management software that allows doctors to retrieve files and search for patients by name. There is no installation or training to use this search tool. In addition, GMT will continue updating the software as long as you use the service.

If you have any questions regarding this service, the company offers a 24-hour toll-free telephone number for help and support. Tutorials and demonstrations are available for you to view online. If you contact the company to ask pre-sales questions, you have to interact with high-pressure sales representatives, though once you are a client, the support representatives are helpful.

GMT offers medical transcription services that make dictating, editing and saving patient records convenient and safe. If you want high-quality documentation, the company offers four levels of screening, so you can expect error-free medical transcriptions that meet the highest of industry standards. The service keeps your clinic HIPAA compliant and your patient records secure with 128-bit encryption. And if you run into issues, GMT offers 24-hour support. Overall, GMT is an excellent choice for a medical transcription company.



The Best Medical Transcription Services of 2019

The Verdict

With three options for dictation, a high level of quality control and thorough security standards, GMT offers the best transcription service. editorial staff editorial staff
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