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GoodHire Review

By
Skye Schooley
,
business.com writer
| Updated
Aug 02, 2019
Home
> Human Resources
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GoodHire offers FCRA-compliant, pre-employment screening services to businesses of all industries and sizes. With its easy-to-use online portal, transparent fees and customization features, GoodHire is our pick as the best background check company for small businesses.

GoodHire

GoodHire

The Best Background Check Companies of 2019

The Verdict

GoodHire is our favorite background check company for small businesses. Its reports are FCRA-compliant, it has an easy-to-use portal, and all of its fees are clearly posted on its website.

View all our recommendations for background check services on our best picks page.

Although it serves a variety of industries, GoodHire is especially useful for nonprofits and companies in the construction, healthcare, retail, staffing, and technology spheres.

Once your company is verified with GoodHire, you have access to an intuitive online portal where you can submit and access background checks. There is no minimum – you can run as many, or as few, background checks as needed.

GoodHire Pricing and Services

There are three different bundled packages – Basic, Standard and Premium. These three packages vary in cost, turnaround time and searches performed.

GoodHire has customized packages for businesses that do a high volume of screenings. There is a one-time setup fee of $49.99, which you pay upfront that covers GoodHire's costs in confirming the legal standing of your company.

Basic Plan

  • Cost: $29.99 per check
  • Turnaround time: One business day
  • What it includes: Social security number trace (and associated counties), national criminal databases search, and a sex offender list search

Standard Plan

  • Cost: $54.99 per check
  • Turnaround time: One to three business days
  • What it includes: Social Security number trace (and associated counties), national criminal databases search, sex offender list search, domestic watch list search and a county criminal court search

Premium Plan

  • Cost: $79.99 per check
  • Turnaround time: Two to four business days
  • What it includes: Social Security Number trace (and associated counties), national criminal databases search, sex offender list search, domestic watch list search, county criminal court search, education verification, and employment verification.

The Standard and Premium plans are subject to additional third-party fees, depending on any court fees or fees charged by any other institutions or organizations (e.g., employers, universities, colleges, etc.) However, GoodHire won't charge you these additional fees without your permission.

In addition to the bundled plans above, you can add the following services:

Identity checks

  • Identify verification: $4.99

Verifications

  • Education verification: $14.99 each plus associated third-party fees
  • Employer verification: $14.99 each plus associated third-party fees
  • Professional license verification: $14.99 each

Motor vehicle records check

  • Motor vehicle records search: $14.99

Employment credit report

  • Employment credit report: $14.99 each

International checks

  • International employer verification: $53.99 each
  • International education verification: $59.99 each
  • International criminal records search: $14.99, fees are country-specific

Drug screening

  • Drug screening (4-panel): $59.99
  • Drug screening (5-panel): $59.99
  • Drug screening (10-panel): $74.99

Healthcare screening

  • OIG sanctions search: $4.99 each
  • Healthcare sanctions (level 1 search): $5.99 each
  • Healthcare sanctions (level 2 search): $6.99 each
  • Healthcare sanctions (level 3 search): $8.99 each

Ongoing alerts

  • Ongoing alerts: $2.50 per employee, per month

Pros of Using GoodHire

In evaluating background check companies, here's what impressed us the most about GoodHire:

Transparency – GoodHire is upfront about the features, restrictions and turnaround time for each add-on service on their website. Many companies don't post pricing on their website. GoodHire explains, in detail, what each package offers, the cost, turnaround time and which checks are included. It does the same, too, with the potential add-on screenings. Knowing how much a background check is going to cost your business is especially important for small businesses with limited capital.

Customizable – You can add nearly any search you could possibly need from a background check service: identity checks, advanced criminal and civil records searches, verifications, motor vehicle records checks, employment credit reports, international checks, drug screening, healthcare sanctions, and ongoing alerts. This level of comprehensiveness is something that other agencies offer.

Online portal – Many competing services have an online portal, GoodHire, though, goes a step further. Your job candidates can access their background check results, too, and can comment on any negative results. This is especially helpful if you have a great candidate with a questionable entry on their report. Learning your candidate's side of things can clear the air, or you may decide to move on to other candidates. 

Cons of Using GoodHire

There are a few things with GoodHire you should be aware of, including:

Higher-than average setup fee – GoodHire's setup fee – $49.99 – may not be ideal for companies that plan on running one or two background checks. Several background check services don't charge a setup fee. If you plan on running several and/or frequent background checks, the upfront fee may be worth it.

Add-ons can add up – The prices of GoodHire's preset packages are in keeping with those of competing services, but if you need to include several add-on searches, the costs can add up. If you need highly customized searches, it's worth speaking with a representative to negotiate a customized package. GoodHire also offers high-volume pricing, so it may be worth looking into if you need several reports.

Select turnaround times – The turnaround time for a background report may also be an issue for some businesses. If you only need the Basic, Standard or Premium plans, with select add-ons, the turnaround time is on a par with the industry standard turnaround times. However, some add-on searches, like civil records searches, can take up to seven days before you receive the results. GoodHire lists the estimated turnaround time for each service on its website, so you can decide which services to use, based on how quickly you need the information. 

Customer Service and Support

GoodHire has a demo on its website that explains the features of its services and how businesses can use GoodHire in tandem with their hiring process. GoodHire also offers several tools to help employers with various aspects of the screening process.

You can contact the company by phone, email or online chat. When we contacted GoodHire, posing as a small business owner interested in a background check service, its agents responded promptly and answered all of our questions, providing helpful links to additional resources and information. A quick, attentive customer support team is an essential feature to look for when choosing a background check company.

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GoodHire

GoodHire

The Best Background Check Companies of 2019

The Verdict

GoodHire is our favorite background check company for small businesses. Its reports are FCRA-compliant, it has an easy-to-use portal, and all of its fees are clearly posted on its website.

Skye Schooley
Skye Schooley
Skye Schooley is an Arizona native, based in New York City. After receiving a business communication degree from Arizona State University, she spent nearly three years living in four states and backpacking through 16 countries. During her travels, Skye began her blog, which you can find at www.skyeschooley.com. She finally settled down in the northeast, writing for Business.com and Business News Daily. She primarily contributes articles about business technology and the workplace, and reviews remote PC access software and collection agencies.