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Hubstaff Review

By
Adam C. Uzialko
,
business.com writer
| Updated
Jun 24, 2019
Home
> Technology
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Employee monitoring software is primarily used to ensure employees stay on task and don't engage in prohibited or potentially threatening behaviors. But these tools also help improve productivity and project management, and that naturally blends with other software tasks like tracking employee schedules. Hubstaff offers a series of useful employee monitoring tools as well as a suite of other programs that can bolster company organization and productivity. With Hubstaff's employee monitoring software, your admins and managers will have access to time-keeping tools and project management functionality alongside the insights provided into employee activity.

Hubstaff

Hubstaff

The Best Employee Monitoring Software for 2019

The Verdict

Hubstaff's easy-to-use, effective employee monitoring software is part of a larger suite of useful software, including time and attendance, payroll, and budgeting programs.

See all of our reviews and recommendations for employee monitoring software on our best picks page.

Pricing

Hubstaff's pricing includes four different tiers, each of which offers a different level of service and more available features as you go up. All prices listed here are billed monthly, but Hubstaff offers two months free when you select an annual subscription plan. A 14-day free trial is available to test out the software before you make a purchasing decision.

  • Free: Hubstaff's free plan is very limited. It includes time tracking, random screen captures, and a measurement of activity levels based on keyboard and mouse activity.
  • Basic: The basic plan builds on the features offered in the free plan. For $5 per user per month, you have access to unlimited screenshots, as well as the time-tracking and activity-level features included in the free plan. You also get one third-party integration with the software of your choosing, 24-hour technical support, a payments tool that can help you manage team members' payroll, and individualized settings for each user.
  • Premium: The Premium pricing plan most closely resembles the more comprehensive employee monitoring software we reviewed, and it is the focus of the remainder of this review. For $10 per user per month, the Premium tier includes all the features of the basic plan, plus unlimited third-party software integrations. It also includes application and web monitoring, mobile GPS tracking, time off and holiday tracking, scheduling and attendance, invoices, payroll, client and project budgets, employee idle time, timesheet approvals and weekly work limits.
  • Enterprise: Finally, the Enterprise tier is Hubstaff's most comprehensive plan. For $20 per user per month, Hubstaff Enterprise includes all the features of the Premium plan plus fleet tracking, unlimited teams, higher limits on public APIs and concierge account setup.

For our review, we evaluated the Premium plan. The cost of this plan – $10 per user per month – is more expensive than some of the other applications we evaluated, but it is still far from the priciest. If you pay annually, Hubstaff will give you two months for free, which brings the total cost of the Premium plan down to $100 per user per year.

Features

Hubstaff offers the core employee monitoring features you would expect as well as some additional tools that monitor employee productivity and help business owners and managers oversee projects more efficiently. While it lacks some of the advanced activity monitoring tools that other employee monitoring software solutions offer, its set of productivity features is one of the best we saw among the applications we evaluated.  

  • Active/Inactive time: Hubstaff monitors employee active and inactive time during sessions, monitoring who is staying busy and who is getting sidetracked or is simply not working. Activity levels are determined primarily by keyboard and mouse usage, and this can be combined with other data to determine whether an employee has been on task or not.
  • Time tracking: Hubstaff's emphasis on productivity is most evident in its time-tracking feature, which allows managers to view not only the amount of time an employee has worked but also to which task or project their time was allocated. By assigning employees tasks and having them track their time for each task separately, Hubstaff serves as both an employee monitoring tool and a project management aid.
  • Screenshots: Hubstaff captures random screenshots to show what employees are up to during work. These screenshots can be scheduled if you'd like, and they are logged for later review by admins.
  • Web activity: Web activity monitoring is one of the most critical functions of an employee monitoring software solution. Hubstaff tracks which websites employees access, how long they spend on those webpages, how active they are when visiting those pages and any search queries they enter. Web activity monitoring works across multiple browsers.
  • Productivity levels: Hubstaff includes a productivity monitoring suite that allows you to review which employees are the most productive. Managers can prioritize specific tasks and then track employee progress through screenshots and productivity estimates. It also flags the biggest time-wasting tasks, making it easier to streamline employee activity or correct unproductive behaviors.
  • Automatic timeout: Hubstaff automatically stops tracking time if an employee stops working, avoiding timekeeping issues when there is no activity from the user. Admins can adjust the amount of time that triggers the inactivity setting.

Ease of Use

Hubstaff's user interface is aesthetically pleasing and well organized, making navigation relatively simple. While Hubstaff can sometimes require more hunting to find specific tools and features versus other employee monitoring applications we reviewed (mainly due to its incorporation of dropdown menus), it is still intuitive and easy to use.

Hubstaff does a good job bringing together all the data points it captures, making it simple for managers and admins to review employee activity and assess productivity levels. Reporting can be filtered by user, dates or the type of activity, and all are affixed with a percentage that identifies how active an employee was during their work hours.

Limitations

Because Hubstaff is more focused on measuring employee productivity rather than on monitoring behavior and communications, it lacks some of the features other employee monitoring software includes. For example, Hubstaff does not store the keystrokes of a user or their mouse clicks, both of which are relatively common features with other employee monitoring solutions. Hubstaff does a lot, but if you're looking for a surveillance program strictly to monitor employees' behaviors and the content of their communications, Hubstaff does both more and less than you likely need.

Editor's Note: Looking for an employee monitoring solution that will help you ensure your employees are on task and productive? Fill out the questionnaire below and our vendor partners will contact you with more information.

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Hubstaff

Hubstaff

The Best Employee Monitoring Software for 2019

The Verdict

Hubstaff's easy-to-use, effective employee monitoring software is part of a larger suite of useful software, including time and attendance, payroll, and budgeting programs.

Adam C. Uzialko
Adam C. Uzialko
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in political science and journalism and media studies. He reviews healthcare information technology, call centers, document management software and employee monitoring software. In addition to his full-time position at Business News Daily and Business.com, Adam freelances for several outlets. An indispensable ally of the feline race, Adam is owned by four lovely cats.