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IDrive Review

By
Skye Schooley
,
business.com writer
| Updated
Sep 18, 2019
Home
> Technology
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IDrive gives small business owners a secure way to back up, store and recover their data. With its seamless online dashboard, affordable rates, scalable services, and collaboration features, IDrive is our pick as the best cloud storage and online backup service for small businesses.

IDrive

IDrive

The Best Cloud Storage and Online Backup Services of 2019

The Verdict

IDrive's versatile and easy-to-use platform is packed with features to back up, store, share and recover your company's data – it's the best cloud storage solution for small businesses.

To view all of our recommendations for cloud storage and online backup services, visit our best picks page.

Editor's note: Looking for information on online storage and backup? Use the questionnaire below, and our vendor partners will contact you with the information you need: 

 

IDrive Pricing and Plans

Unlike many competing cloud storage companies that base their pricing on the number of devices that need to be supported, businesses can back up unlimited devices for just one flat, annual payment with IDrive.

There is a free version that supports up to 5GB of cloud storage; however, the features may be limited. Entrepreneurs can select from one of IDrive's two personal plans. For teams and small businesses needing a plan for multiple users, IDrive offers several variations.

Here is a breakdown of each plan.

IDrive Personal (one user, unlimited computers)

  • 2TB at $69.50 for the first year, or $139 for two years
  • 5TB at $99.50 for the first year, or $199 for two years

IDrive Business (unlimited users, unlimited computers and servers)

  • 250GB at $99.50 for the first year, or $199 for two years
  • 500GB at $199.50 for the first year, or $399 for two years
  • 1.25TB at $499.50 for the first year, or $999 for two years
  • 2.5TB at $799.50 for the first year, or $1,599 for two years
  • 5TB at $1,499.50 for the first year, or $2,999 for two years
  • 12.5TB at $2,999.50 for the first year, or $5,999 for two years

There are monthly plans available at a higher rate. If you exceed your storage limit, IDrive charges 25 cents per GB, per month for the personal plan and 50 cents per GB, per month for business plans. You can upgrade to higher storage plans to avoid an overuse charge. IDrive doesn't offer unlimited storage plans, but customer support informed us that you can add more data to your plan as needed.

Currently, IDrive is offering 25% off the first year or 50% off if you sign up for a two-year plan (new signups only). IDrive also discounts its services for students, educational institutions or anyone with a valid, education domain-based email address.

IDrive Features

As we researched IDrive, here are the features we were impressed with.

Synchronization and Restoration

IDrive automatically syncs your computers on a scheduled or continuous basis. It provides real-time backup, which means it can detect even the smallest changes to files and back them up. The IDrive Snapshot retains versions of your computers or servers in storage, allowing you to back up and restore your system to how it was at previous points in time. Storing Snapshots does not affect your plan's storage capacity.

Device Support

Whether you use a PC, Mac, iOS or Android device, IDrive stores and backs up your files in the cloud. You can access and share files on your mobile devices via Drive's mobile app. Files and folders sync in real time; you can also set up IDrive to back up and sync your files at a specific time.

Group Management

File sharing through IDrive's platform is easy. You right-click on the file you want to share, choose an option to create a link and can send the link through Facebook, Twitter or email. You can also set permissions that determines whether those who have access to your company's files can view or edit them.

Archiving

IDrive archives files so that none of your data is lost due to carelessness. You choose whether you want to manually delete files, or another option is to set up IDrive's archive cleanup tool, which syncs your account data with your latest backup. (You can retrieve a deleted file from the trash folder up 30 days from the day a file is deleted.) Besides backing up photos from your computer, you can back up Facebook and Instagram photos.

Security

IDrive is secured with 256-bit AES encryption and complies with security regulations, including HIPAA, SOX and GLBA. In the event your local server crashes, IDrive can ship a copy of your data to you.

Customer Support

Although there is not a free trial available for IDrive's personal and business plans, an IDrive representative told us there is a free trial for the enterprise plan. You can also view a demo of IDrive's service on its website.

Responsive customer service is critical for an online backup and cloud storage service. IDrive provides 24/7 customer support. You can reach the company by phone, email and live chat. We posed as a small business owner to test IDrive's customer service. We were pleased with IDrive's customer support. The agent answered our questions, provided clear answers, and they did not push us to make a decision.

IDrive is not accredited with the Better Business Bureau, but the agency gives it an A+ rating.

Limitations

IDrive charges overage fees if you exceed the amount of data allotted to your plan. If your business has multiple employees and you have a lot of files, you'll want to carefully monitor your data; otherwise, you can pay a lot more for this service than you intended to.

Editor's Note: Looking for a cloud storage solution? Fill out the below questionnaire to have our vendor partners contact you about your needs.

SHARE THIS
IDrive

IDrive

The Best Cloud Storage and Online Backup Services of 2019

The Verdict

IDrive's versatile and easy-to-use platform is packed with features to back up, store, share and recover your company's data – it's the best cloud storage solution for small businesses.

Skye Schooley
Skye Schooley
Skye Schooley is an Arizona native, based in New York City. After receiving a business communication degree from Arizona State University, she spent nearly three years living in four states and backpacking through 16 countries. During her travels, Skye began her blog, which you can find at www.skyeschooley.com. She finally settled down in the Northeast, writing for business.com and Business News Daily. She primarily contributes articles about business technology and the workplace, and reviews remote PC access software and collection agencies.