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Johnson Controls Review

ByKiely Kuligowski,
business.com writer
| Updated
Jul 15, 2019
Home
> Technology
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Johnson Controls is our best pick for businesses with multiple locations because its systems can easily be scaled to suit any number of buildings and doors. It also has one of the biggest catalogs of security products, which means you can craft the ideal system to cover any locations. Options include electronic, hosted, physical, managed and biometric access control systems.

Johnson Controls

Johnson Controls

The Best Access Control Systems of 2019

The Verdict

Johnson Controls offers many options for your business's access control system, most notably an easily scalable system that makes it our best pick for businesses with multiple locations.

To see all our recommendations for access control systems, see our best picks page.

Johnson Controls Options and Plans

Johnson Controls offers several different interface options for reporting and administrating, but they all cover the basics and then some. There's also an option for managing your access control system on your smartphone, which is handy if you're often away from your main office.

The company also offers a managed access service that leaves the management of your security and access to Johnson Controls. This is especially useful to clients who don't have the time or manpower for managing access in a small business or across several locations.

Features

Johnson Controls offers top-quality physical credentials, and the smart cards use advanced encryption technology to prevent card cloning. Johnson Controls offers traditional physical access control and hosted access control, which stores data in the cloud and is easy to scale and manage. With hosted access control, you can manage access remotely.

The company offers integrations that include video surveillance, fire alarms, intrusion alarms, perimeter detection and asset tracking. These features can be tied to your interface so you can customize emergency procedures, suspend credentials and be alerted to suspicious activity. Johnson Controls' security division will contact local emergency responders for you when break-ins, fires or other emergencies occur. 

The largest control panel can support up to 32 doors. If you need more doors covered, you'll need to install more panels. However, you can register an unlimited number of employees to the system.

The available video integration means you can pull up video clips of specific events, such as suspicious entries or break-in attempts. The system also has unlimited event history, so you can pull up activity from months or even years ago, which is important for auditing purposes. 

The system also lets you keep track of guests, granting visitors temporary access and letting you set their level of access. The access system can also double as a time and attendance tracker, letting you know when employees clock in and clock out.

Customer Service

Johnson Controls offers support and advice at every stage of the process, from design to ongoing maintenance, and will provide professional installation for electronic, physical and biometric systems.

There's a 24/7 telephone support line and a submission form on the company website, which also offers product manuals, technical instructions and videos. You can also request training sessions to help you better understand your system.

Editor's note: Looking for an access control system for your business? Fill out the questionnaire below to have our vendor partners contact you about your needs.

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Johnson Controls

Johnson Controls

The Best Access Control Systems of 2019

The Verdict

Johnson Controls offers many options for your business's access control system, most notably an easily scalable system that makes it our best pick for businesses with multiple locations.

Kiely Kuligowski
Kiely Kuligowski
See Kiely Kuligowski's Profile
Kiely is a staff writer based in New York City. She worked as a marketing copywriter after graduating with her bachelor’s in English from Miami University (OH) and is now embracing her hipster side as a new resident of Brooklyn. You can reach her on Twitter or by email.