Join.me is a top video conferencing service that, depending on the service plan you select, can support up to 250 participants. The software is easy to use and navigate. Additionally, its features include screen sharing, webinar rebranding, one-click scheduling, and audio and video recording without breaking the bank.
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Join.me offers four pricing tiers suitable for businesses of all sizes. Each tier differs on the number of participants that can attend each meeting and the included features.
Pricing is based on a per-host basis. If you only plan to host one meeting a time, you'll need only one license. However, if you want employees to host multiple meetings at once, then you'll need multiple licenses. Here's more about the three service plans.
- Cost: Free
- Meeting participants: Up to 3 at one time
- Video streams: 3
- Features: Screen sharing, internet calling, individual mute, chat, file transfer and 10 whiteboards
- Cost: $10 per host, per month
- Meeting participants: Up to 5 at one time
- Video streams: 0
- Features: Unlimited meetings, no time limits, personal links and backgrounds, mouse sharing, screen sharing, meeting locks, reporting, chat and the ability to send files
- Cost: $20 per host, per month
- Meeting participants: Up to 50 at one time
- Video streams: 10
- Features: Everything in the Lite plan, plus recording, 5GB cloud storage, scheduling, annotation and toll-free dial-in numbers
- Cost: $30 per host, per month
- Meeting participants: Up to 250 at one time
- Video streams: 10
- Features: Everything in the Pro plan, plus 1TB of cloud storage, bulk user imports, feature permissions, single sign-on and Salesforce integration.
All costs are paid on an annual basis. Join.me offers a 14-day free trial that permits up to 10 meeting participants in a video conference.
Pros and Cons
For all its features, Join.me is very easy to use. The simplicity of the software is a big plus, especially for first-time users who aren't certain how to navigate the platform. Join.me requires minimal training; most users could familiarize themselves with the interface fairly quickly.
The most commonly used options are featured in a central panel that opens along with the conferencing tool. That panel allows users to send email invitations, mute and unmute participants, turn one's camera on and off, and for the host to share their screen with attendees.
Another positive to Join.me is its customer support. The company offers excellent support over the phone and via email.
The biggest downside to Join.me is its limit of 10 video feeds, which could be a problem for organizations that want to see all of their participants for each meeting. The 10-video feed limit was among the lowest we found during our research of video conference solutions.
Join.me includes the essential features business look for in a video conference service as well as features that are useful for more advanced users.
One of these is screen sharing, which allows presenters to show participants what is on their screen in real time, making presentations easier to explain and more engaging. Join.me also offers video recording and storage, one-click scheduling, access via mobile applications, and administrative controls over user permissions.
Presenter swapping is another nice ancillary feature. This allows one presenter to pass over control to another in the middle of the meeting. All participants are displayed through the use of "meeting bubbles," which allow you to see other participants on the call in real time.
Join.me maintains a solid list of third-party applications it can integrate with, including major products like Microsoft Outlook, Google Calendar, Salesforce and Microsoft Office.
The company also offers a developer page and open API so that Join.me can integrate with additional applications, even ones your company develops in-house.
Join.me offers both phone and email support, although the website encourages users to search the FAQs and online resources to troubleshoot on their own. Technical support is available around the clock from 7:30 p.m., ET, on Sundays to 9 p.m., ET, on Fridays, which is a high level of availability compared to some other services in our reviews.
Its customer service representatives were knowledgeable, responsive and friendly, and we came away from each conversation satisfied that our questions had been answered accurately.
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