Join.me is incredibly easy to use and navigate, which translates to less time training employees. Moreover, it boasts key features such as screen sharing, webinar rebranding, one-click scheduling, and audio and video recording without breaking the bank. Noteworthy for larger organizations is that it has a maximum audience size of 250 participants, making it our best pick for video conferencing software for large audiences.
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Join.me includes the essential features we looked for in video conference platforms, as well as some additional features that are useful for more advanced users.
Central features of the platform include screen sharing, one of the main things we looked for. Screen sharing allows presenters to quickly show participants what is on their screen in real time, making presentations easier to explain and more engaging. Join.me also offers video recording and storage, one-click scheduling, access via mobile applications, and administrative controls over user permissions.
Additional features that bolster Join.me's value include whiteboarding, which allows participants to draw ideas or sketch down notes quickly in a collaborative environment. Whiteboarding is only available at the Pro and Business pricing tiers. Presenter swapping is another nice ancillary feature that Join.me brings to the table, which allows one presenter to pass over control to another in the middle of the meeting. All participants are displayed through the use of "meeting bubbles," which allow you to see the other participants on the call in real time.
Ease of Use
For all its features, Join.me is very easy to use. The simplicity of the software is a big plus, especially for first-time users who aren't certain how to navigate the platform. Join.me requires minimal training; most users could familiarize themselves with the interface fairly quickly.
The most commonly used options are featured in a central panel that opens along with the conferencing tool. That panel allows users to activate functions like sending email invitations, muting and unmuting participants, and sharing their screen with participants. Additional functions such as muting your audio, turning off your camera, or inviting additional participants appear adjacent to the panel.
Join.me is a flexible service that offers three pricing tiers suitable for businesses of all sizes. The company offers three packages, known as Lite, Pro and Business. Each tier offers slightly different features, and the number of participants you can have depends on the plan you choose. Join.me offers a 14-day free trial that permits up to 10 meeting participants in a video conference. The details of each subscription package are listed below:
Join.me Lite (up to 5 meeting participants)
- $10 per month per user
- Personalized URL
- Screen sharing
- Unlimited VoIP calls
- 5GB cloud storage
Join.me Pro (up to 50 meeting participants)
- $20 per month per user
- All Lite features
- 10 video feeds
- User management
- Developer API
- Integrations with Outlook and Google Calendar
Join.me Business (up to 250 meeting participants)
- $30 per month per user
- All Pro features
- Feature management
- Single sign-on
- Integrations with Salesforce
- 5TB cloud storage
Join.me maintains a solid list of third-party applications that it can integrate with, including major products like Microsoft Outlook, Google Calendar, Salesforce and Microsoft Office.
The company also offers a developer page and open API so that Join.me can integrate with additional applications, even ones your company develops in-house.
Join.me offers both phone and email support, although the webpage design heavily encourages users to search the FAQs and online resources to troubleshoot on their own. Technical support is available around the clock from 7:30 p.m. ET on Sundays to 9 p.m. ET on Fridays, which is a high level of availability compared to some other services in our reviews.
We found the customer service representatives to be knowledgeable, responsive and friendly, and we came away from each conversation satisfied that our questions had been answered accurately.
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