Kounta stands out as a restaurant POS system because of its compatibility with different platforms and POS equipment, as well as its multiple features that help you run your restaurant smoothly and efficiently. While it's missing some of the features we looked for, particularly in order management, this solution ranks well in our review of restaurant POS systems.
You can use Kounta on either Android or iOS tablets. It can be used for restaurants with one or multiple locations, which is helpful if you plan on expanding your business. You don’t have to sign a long-term contract with this system; service is on a month-to-month basis, so if you decide that Kounta isn’t working for you, you can switch to a different POS system without incurring expensive cancellation fees.
Kounta has four plans, with per-location pricing. Pricing is available online; you can peruse the company’s website for more details. The Lite plan is free, but limited to one device and 10 transactions per day, which is a good option if you want to take the system for a test run. The Sell plan is designed for small restaurants; it costs $50 per month and supports one device. The Manage plan costs $100 per month and supports two devices. It includes additional features such as table management, bar tabs and advanced reporting that are useful for full-service restaurants. The Extend plan costs $150 per month and supports three devices, with the option of adding more for $25 each. It includes API access and integrates with a variety of add-on services, so you can add more features to the system to customize it for your restaurant.
You don’t have to commit to buying hardware from Kounta, saving you money if you already own POS hardware or want to look for a deal. While Kounta is compatible with many payment processors, it doesn't integrate with any U.S.-based processors, so you’ll have to use your POS system alongside your processing terminal instead of seamlessly integrating with it, which is inconvenient compared to more comprehensive POS systems.
This restaurant POS system is missing some of the features we looked for in our review, including reservation, catering and delivery management. Table and seating management is available, but only with the high-tier Manage and Extend plans.
Customers can order their food online for pickup with Kounta. However, if they’ve come to your restaurant and are waiting for a table, Kounta doesn't provide you with the means for texting them when their table is ready. While this POS system can track the time between when customers order and the food is served, it doesn't track the time it takes for a table to turn over, which would be convenient for managers who are trying to track service efficiency.
While Kounta doesn't alert you when your inventory is low, it does track your supplies at the ingredient level. When you receive supplies, you can enter them into the system with a handheld barcode scanner, which many restaurant employees find convenient and timesaving.
If you require any remote or on-site assistance, you’ll be referred to a Kounta partner instead of working directly with a Kounta representative, which is an inconvenience. These third-party services may charge extra for their technical support, so keep that in mind if you have a tight budget. APIs are available for custom integrations, but only with Extend, the highest-tier program.
Kounta offers many of the features we looked for in restaurant POS software, and it's suitable for use by both full- and counter-service restaurants. It's missing some features, like reservation and delivery management, but if your restaurant doesn’t accept reservations or make deliveries, this shouldn’t deter you. Kounta offers many high-quality features specifically for restaurants, making it a good restaurant POS system.
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