Linga POS is a Benseron Hospitality company located in Naples, Florida, that works with restaurants in more than 65 countries and in more than 30 languages. Its iPad restaurant POS system is specifically designed for restaurants and can be used by all types, including table-service restaurants, cafes, bakeries, bars, food trucks, pizzerias and franchises. It can also be used by restaurants of all sizes, from those that are very small with one location and a single register to large chains with multiple registers at each location.
One of Linga POS's unique features is its ability to connect with IoT devices, such as Nest security cameras and thermostat controls. Also notable is its multi-language feature that allows you to assign a language to each user, which is useful when you have a multicultural staff. With all paid plans, you can add an unlimited number of users, registers and products to the system.
Linga POS offers four pricing plans that can be paid either monthly or annually. The company posts the pricing for its POS software plans, add-on services and hardware on its website. The subscription fee is discounted for annual subscriptions; this is the price we reference in our review. The Starter plan is free but limits you to one user on one device and manages up to 50 products. None of the paid plans have limits on the number of users or registers you can have. The Basic plan costs $19.99 per month and is best suited to counter- or quick-service restaurants. The Pro plan costs $49.99 per month and is a good choice for most other types of restaurant, including full-service ones, as it includes table management and inventory tools. The Enterprise plan costs $89.99 per month and is the plan you'll need if you have multiple locations.
You're not required to sign a lengthy contract with Linga POS, allowing you to move on without penalty if the system doesn't meet your needs. You just pay for the system month to month. Linga POS works with major credit card processing companies such as First Data, TSYS and Global Payments. Having this selection of processors allows you to shop around for the best rates and terms. Although you can purchase POS hardware on the company's website, you can use Linga POS with the equipment you already own as long as it's compatible.
Linga POS has a good assortment of the order management tools we looked for in iPad restaurant POS software. You can add photos of your menu items to the buttons on the system, manage the order in which dishes are served, and add notes as item modifiers if a customer has a special request. You can also track how long it takes for your customers to receive their orders and for your tables to turn over.
However, some features, such as those for table and seat management and deliveries, are only available with the Pro and Enterprise plans. If you want your customers to be able to place orders online, you need to have either the Pro or Enterprise plan and add the Online Ordering module to the system for an extra $59.99 per month. Reservation management and waitlist SMS texting aren't available, so if you need these features to help you manage your busy restaurant, you'll need to find a third-party program or integration. Catering features that allow you to charge for larger amounts of menu items and delay billing are not included either.
You'll need to subscribe to either the Pro or Enterprise plan if you need inventory management tools. With these plans, you can track supplies at the ingredient level and set thresholds for low-inventory alerts. The system can manage contact information for multiple vendors and help you create purchase orders. When you receive new stock, you can enter it into the system using a barcode scanner, which is faster than entering the data into the system manually.
Customer support via email is available with all paid plans, but if you prefer phone and chat support, you'll need the Pro or Enterprise plan. If you experience a software issue, company representatives can, with your permission, remotely connect to your system to resolve it. If you need on-site help installing the system or training your staff, the company can send representatives or select a local company that can install the system for you, and it provides training and menu programming remotely. APIs are available so you can connect the system to third-party programs.
Linga POS has a lot of useful features, is transparent with its pricing, provides service on a month-to-month basis and allows you to choose your payment processing from some of the biggest companies in the industry. It's a great choice for your iPad restaurant POS system, though for most restaurants, you'll need the Pro plan so you can manage tables and inventory.
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