Linga POS is a Benseron Hospitality company located in Naples, Florida, that works with restaurants in more than 65 countries and supports more than 30 languages. Its iPad restaurant POS system is specifically designed for restaurants and can be used by all types, including table-service restaurants, cafes, bakeries, bars, food trucks, pizzerias and franchises. It can also be used by restaurants of all sizes, from those that are very small with one location and a single register to large chains with multiple registers at each location.
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We selected Linga POS as the best for quick-service restaurants because it has a strong feature set with innovative options well suited to this business type, like self-serve kiosks, IoT integrations (Nest cameras and thermostat) and Wi-Fi for guests. It's also our best pick for the most affordable iPad restaurant POS system because its plans are less expensive than competitors with similar feature sets – plus, it has a free plan for very small businesses – and all paid plans give you the choice of month-to-month or annual subscriptions. It also works with third-party hardware and all major credit card processors, so you can comparison shop or use equipment you already have.
Linga POS Pricing and Terms
The company has transparent pricing. Its website clearly displays its monthly and annual subscription rates for its POS software, as well as the prices for its add-on services and hardware.
Linga POS offers four plans. One is free, and the others can be paid either monthly or annually. With all paid plans, you can add an unlimited number of users and products to the system. You can also add an unlimited number of registers, though pricing is per register, so additional ones will cost extra. If you need a custom solution, you can contact the company for a quote. The company offers demos and a 14-day free trial to help you decide if Linga POS is the right iPad POS system for your restaurant.
- The Starter plan is free. It supports one user on one device and manages up to 25 products. None of the paid plans place limits on the number of users, products or registers you can add to the system.
- The Basic plan costs $19.99 per month per register (billed annually) or $39.99 if you choose to pay monthly. It's best suited to counter- or quick-service restaurants.
- The Pro plan costs $49.99 per month per register (billed annually) or $69.99 if you choose to pay monthly. It's a good choice for most other types of restaurant, including full-service, as it includes table management and inventory tools.
- The Enterprise plan costs $89.99 per month per register (billed annually) or $109.99 if you choose to pay monthly. This is the plan you'll need if you have multiple locations.
You can enhance your POS system with a variety of add-ons. Several other POS companies offer add-ons, but Linga POS is more upfront about them than most, posting what they are and how much they cost on its website.
All add-on pricing is per month, based on annual billing.
- Caller ID costs $5.99 per site.
- Customer display costs $9.99 per station.
- Texting alerts costs $19.99 per site.
- Customer loyalty costs $29.99 per site.
- Self-order kiosk costs $49.99 per station.
- Online ordering costs $59.99 per site.
- Waitlist and reservation costs $99.99 per site.
You can use an iPad, iPad Pro or iPad Mini with Linga POS. In addition to using iPads as registers, you can use them as customer displays and self-serve kiosks.
You can purchase POS hardware on the company's website, either one piece at a time or bundled. It sells iPads, iPad stands, cash drawers, receipt printers, kitchen printers, scales, barcode readers and supplies like receipt paper rolls. If you already own POS equipment, you may be able to use it with Linga POS, so you'll want to check with the company for compatibility before buying new POS equipment.
POS Software and Hardware Bundle
Linga POS offers a bundled solution for customers who need both POS software and hardware, though it requires you to sign a lengthy contract.
The Platform as a Service (PaaS) plan costs $49 per month and has a three-year contract. In addition to the POS software and hardware, it includes software updates, a bumper-to-bumper warranty and 24/7 phone support.
Linga POS has an impressive feature collection, though the features vary from plan to plan, and some are add-on services that cost extra. If you need specific capabilities, make sure they're in the plan you choose.
One of Linga POS's unique features is its ability to remotely connect with IoT devices, such as Nest security cameras, thermostat controls and door locks. Also notable is its multi-language feature that allows you to assign a language to each user. You can set the kitchen printer to print tickets in another language as well. Both of these features are useful when you have a multilingual staff.
Linga POS has a good assortment of order management tools. You can add photos of your menu items to the buttons on the register, manage the order in which dishes are served, and set optional and mandatory modifiers for menu items. If a customer has a special request, you can note it on the order. You can also track how long it takes for your customers to receive their orders and for your tables to turn over. When your customers are ready for checks, you can split them evenly, by seat or by item.
With this iPad restaurant POS system, you can bundle menu items into combos, provide coupons, and offer event- or time-based discounts such as happy hour. You can also manage bar tabs. Tabs are searchable, and you can look up both open and closed tabs using the customer's name, the last four digits of their credit card, or by order number.
For restaurants that offer delivery service, Linga POS has Delivery Dispatch, a feature that groups delivery orders based on destination and plans the most efficient route for your drivers.
For restaurants that offer table service, it has table management tools that you can use to create a floor plan and see at a glance which tables are open or occupied. It also has a waitlist and reservation add-on that you can use to estimate wait time and text guests when their tables are ready.
Linga POS's inventory management tools track your supplies at the ingredient level and allow you to set thresholds for low-stock alerts. The system can manage contact information for your vendors and allows you to create and email purchase orders directly from the system.
The dashboard shows you your transactions, net sales, refunds and other metrics that give you an overview of your restaurant's performance. Sales reports reveal your most and least popular items, and the food cost analysis breaks down how much it costs to make each item on your menu. You can compare your inventory costs from the previous week or month to anticipate how much you need to order. You can also run reports to show you your busy hours so you can optimize your staffing and track labor costs.
Linga POS has a customer database where you can create customer profiles and use the information for your marketing efforts and delivery services. You can add names, phone numbers, addresses, email addresses, birthdays, notes and even profile pictures. If you choose to offer your customers free Wi-Fi, you can use it to collect customer email addresses, which you can then use to send coupons inviting your customer back for another visit.
You can use the loyalty add-on to reward your repeat customers. This add-on also provides customer analytics to help you understand their purchasing habits.
Linga POS has role-based permissions that allow you to choose which features and information your employees can access. The software has a timeclock feature, allowing your employees to clock in and out of the system using a PIN.
Linga POS integrates with Nest IoT devices, allowing you to control your restaurant's thermostat, security cameras and door locks remotely. It doesn't post much information on its website about the other third-party applications it integrates with, which include Oracle NetSuite ERP, Givex for gift cards, Zenpepper for white-label online ordering apps and Mailchimp for email marketing. An API is also available if you need custom integrations.
Linga POS allows you to choose your payment processor from some of the biggest companies in the industry, such as First Data, TSYS and Global Payments. Having a selection of processors allows you to shop around for the best rates and terms.
Email customer support is available on all paid plans, but if you prefer phone and chat support, you'll need the Pro or Enterprise plan. If you experience a software issue, company representatives can, with your permission, remotely connect to your system to resolve it. The company can also provide training and menu programming remotely. If you need onsite help installing the system, the company can send representatives or select a local company to install the system for you.
Though Linga POS's free and Starter plans are very affordable for small restaurants, most will likely need the Pro plan, since it includes inventory management features. This system can get expensive if you need advanced features and start piling on the add-on services.
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