By business.com editorial staff, business.com Writer | Updated Mar 26, 2019
Web-based CMS is an easy way to create and manage a content-rich website for your company without having to install anything on your computer. liveSTORYBOARD is one of the many services available and it features some of the common elements that web content management systems tend to offer. However, the interface is a little clumsy and it doesn't have vital SEO elements that will help get your site noticed. Additionally, their customer service department has some issues and we were unable to obtain needed information. It is because of these issues that we found this web content management system to be the least impressive service in our review.
When using liveSTORYBOARD CMS, you will find it has a WYSIWYG (What You See Is What You Get) interface, meaning that when you edit, you'll see the changes just as your visitors will see them. This is a vital timesaver because it prevents having to go back and forth between the editing phase and the previewing phase. It also features drag-and-drop editing, which means that you don't need any web programming experience to add new content modules to your site.
This service also allows for web importing, so you can add items from other sites to your site. Additionally, it offers templates to help you get started on your site. You can start with a template and customize it however you want to personalize your site.
You can customize your URL so it can be memorable and searchable. You can also adjust the metadata to ensure the correct keywords are connected to your site. However, these are the only SEO-related functions that we found liveSTORYBOARD to have. This web content management service doesn't seem to understand the importance of helping the user with search engine optimization – which is crucial in today's online world, if you want to get noticed.
The liveSTORYBOARD site does not provide a lot of information regarding their service capacities. We were able to determine that this web content management system only allows for one editor. We contacted liveSTORYBOARD about these service capacity questions, but received no response.
liveSTORYBOARD does not seem to offer any sort of automated backups. They do, however, allow you to test your changes in a staging mode before they go live. This is crucial in preventing mistakes from being seen by the public.
We emailed liveSTORYBOARD with specific questions about their web content management services, but we never received a response. We also requested a "personalized liveSTORYBOARD CMS demo," as advertised on their site, but the results were the same. It is disappointing to have a company offer help and support and then not back it up.
The site itself is quite cluttered. It is full of text and you have to click through multiple pages to get to the information you want. They provide a lot of information about their services, but it is not readily accessible. The layout and design of their website does not inspire confidence in their services.
This web content management service offers complete control over your site. They say that their service "poses no design and layout restrictions." While this sounds very impressive, the follow-through is a little disappointing. liveSTORYBOARD needs to make some improvements on their search engine optimization features and their customer support before they can really compete with the other services in this review.