MD On-Line's medical transcription services include no setup fees or long-term contracts, and you can use the service free for a week to see if it works for your practice. The turnaround time for this company is one business day as long as dictations are submitted before 9PM EST. You can access turnaround time reports that show you how often the company meets its turnaround times.
Doctors can dictate notes with any handheld digital recorder or by phone. Although the turnaround time is by business day, the dictation services are accessible 24/7, so you can even use them when you have to work late nights and weekends. Using a digital recorder or telephone keypad, you can playback medical dictations to make changes before sending them in. Dictation recordings are stored on the service's web-based software for access at any time.
This service assigns a medical transcriptionist to each physician. Every doctor has a unique dictation style, so having the same person transcribe for a physician every time increases speed and accuracy. The company offers two levels of quality control for every completed transcription, meaning each document passes through two extra sets of eyes. Although this is adequate, some services have three or more people check a document, ensuring greater accuracy.
You can access transcribed reports through the company's HIPAA-compliant online software. The software lets you use electronic signatures to sign off on finished transcriptions, and through the web-based manager, you can also print or fax transcriptions. Technical support and installation assistance is free of charge so you do not have to spend extra money on set-up and training fees. Because everything is web-based, your files are securely stored and backed up on MD On-Line's servers. The company can also integrate with EMR systems and supports HL7-compliant systems.
Anytime you need help, it is available because the company offers 24-hour customer assistance. Additionally, the company FAQs page offers helpful tips, and email contact information is available.
MD On-Line has helpful EMR integration and support. The company offers HIPAA-compliant security so you can transfer patient records safely. Although the company only offers two levels of quality control, you can still expect accurate and secure transcriptions.