Mozy offers a great set of features for both small businesses and enterprises looking to move their company data to the cloud. It gives you lots of options for how you want your data to be backed up throughout the day so your network runs efficiently. This service also puts great emphasis on security and meeting industry standards.
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Plans and Pricing
MozyPro, Mozy's business plan, starts at $153.78 per year and ranges from 10GB up to 4TB of data. There are no unlimited plans with MozyPro, which could be a drawback for some businesses. You can choose a monthly, one-year or two-year plan. Choosing a longer plan gives you a discount.
MozyPro makes it easy to start the changeover to cloud services with its Data Shuttle service. You transfer your data onto a physical drive sent to you by Mozy, then send it back to its data center, where it will be uploaded. This saves you time and bandwidth for your initial upload by saving you the trouble of uploading your data over the wire. Incremental backups in the future will only save changes to your data rather than resaving entire files, so that will also save time and bandwidth. The shuttle is a one-time service and costs extra, but it should make the initial cloud transition much easier.
Once you have done an initial backup, MozyPro lets you decide how often to do subsequent backups of your data. You can set it to back up your files when your computers are idle, and you can access older versions of files as needed. The default retention period is 60 days, but you can customize versioning for certain files that have no expiration.
MozyPro offers military-grade encryption (256-bit AES) for all data before it leaves your computer. It is then sent over a secure connection and stored in data centers in remote locations. MozyPro can create an encryption key for you, or you can opt to create your own encryption key – a good option, because then no one outside of your company has access to your data. You can use your iPhone or Android device to search, view, download and send any Mozy file you like.
This cloud service can also claim SSAE 18 Type 2. The SSAE 18 certification means Mozy meets strict standards for data security set by the American Institute of Certified Public Accountants.
MozyEnterprise has several more features than MozyPro, including single sign-on, and provides scalable storage and restore options. This is a good option for larger businesses.
Mozy really stands out for customer service. There are multiple ways to contact the support department, including email, phone and chat, and the people are knowledgeable and helpful. Many of its support options are available around the clock.
Mozy's collaboration features are good but not great. Unlike other providers, Mozy doesn't allow you to put your label on email notifications or web interfaces when you need to share a file from the cloud with clients. It doesn't offer a plan with unlimited data options either, which many backup services do at least on their highest plans.
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