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Nationwide - Business Liability Insurance Review

ByChad Brooks,
business.com writer
| Updated
Sep 25, 2019
Home
> Business Basics
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Managing your business involves a lot of uncertainties. On any given day, a number of unfortunate things can happen, but worrying about potential catastrophes that could happen can draw your focus away from running your business. Nationwide is one of the most recognized providers of commercial liability insurance for small businesses. Nationwide can tailor coverage to fit your business, so you have the coverage you need for your particular set of risks.

Nationwide - Business Liability Insurance

Nationwide - Business Liability Insurance

The Best Business Liability Insurance Providers of 2020

The Verdict

Nationwide is a good company to consider when shopping for general liability insurance for your small business because it offers customized policies and immediate access to a live representative if you have a claim.

To view all our recommendations for business liability and workers' compensation insurance, visit our best picks page.

Types of Insurance

Nationwide, ranked number one by J.D. Power for customer satisfaction with small commercial insurance, offers policies designed specifically for small businesses.

Nationwide's small business liability insurance covers you, your business and your employees from incidents involving bodily injury or property damage, whether or not you are at fault. This insurance shields you from the costs associated with claims, including out-of-court settlements and judgments awarded by the courts. The company covers attorney costs if you're sued and any bonds that are posted.

A number of other liability insurance policies are also available, including:

  • Hired and non-owned auto liability: This provides coverage for short-term auto rentals or for employees using their own car for business purposes.
  • Product and completed operations liability: Provides coverage in cases where someone is injured away from your business while using your products or because of your services.
  • Employment practices: This insurance provides protections against wrongful termination, wrongful refusal to employ, invasion of privacy or defamation claims brought against you by an employee.
  • Directors and officers liability: Covers instances where claims are made against a company's board of directors for decisions they made.
  • Liquor liability: Provides protections against claims of injury for selling or serving alcohol by your business.
  • Cyber liability: Protects businesses from data breaches.

You can purchase commercial auto, business income, equipment breakdown, accounts receivable, builders risk, umbrella policies and inland marine. Additionally, workers' compensation insurance is available from Nationwide.

Nationwide has a business owner's policy (BOP), which combines business liability with property, business income, and equipment breakdown into one policy.

Since all of the policies are customized for each business's specific needs, you need to contact a Nationwide agent for an accurate quote on rates.

Nationwide offers several billing options. You can pay by check, debit or credit card, and you can make payments through the mail, online, over the phone or have it automatically deducted from your checking account. Discounts are often available for multiple policies and for longtime policyholders without a major loss.

Claims Process

You can file claims by phone or online. In order to expedite your claim, Nationwide encourages policyholders to have some specific information ready, including contact info for you (and others involved); your policy information; the type loss, such as liability or property; the date of the incident; and a description of what happened.

After a claim is filed, it is assigned to one of Nationwide's claims professionals, who will help you manage your claim and can answer most of your questions. In most instances, the claims professional assigned to your case will contact you on the day your claim is filed to explain the claims process and what you should expect.

Customer Support

To learn more about Nationwide's insurance, you can contact the company by phone 9 a.m. to 8 p.m., ET Monday through Friday. In addition, Nationwide's website has an FAQs section that provides answers to questions on each type of insurance policy.

Nationwide is an accredited member of the Better Business Bureau with an A+ rating. There have been 257 complaints filed against the company in the past three years. However, not all of the claims were related to Nationwide's business insurance.

Editor's note: Need business liability or workers' compensation insurance for your business? Fill out the below questionnaire to have our vendor partners contact you with free information.

Nationwide - Business Liability Insurance

Nationwide - Business Liability Insurance

The Best Business Liability Insurance Providers of 2020

The Verdict

Nationwide is a good company to consider when shopping for general liability insurance for your small business because it offers customized policies and immediate access to a live representative if you have a claim.

Chad Brooks
Chad Brooks
See Chad Brooks's Profile
Chad Brooks is a Chicago-based writer and editor who has spent more than 20 years in media. A 1998 journalism graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff full time as a senior writer. Before Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including local and state government, crime, the legal system and education. Chad has also worked on the other side of the media industry, promoting small businesses throughout the United States for two years in a public relations role. His first book, How to Start a Home-Based App Development Business, was published in 2014.