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Odoo Review

By
Kayla Harrison
,
business.com writer
| Updated
Jan 03, 2019
Home
> Technology
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Odoo is an inventory software program that also includes a variety of other applications for your business, including marketing, invoicing and CRM. This is good choice if you're interested in a comprehensive program that can manage your business's inventory as well as other aspects of your business. It is a versatile program that is highly customizable and has many timesaving features. Odoo lacks some important features and has little in the way of customer support.

Odoo

Odoo

Inventory Software Buying Guide for 2019

The Verdict

Odoo is an efficient program that is easy to learn and tracks orders well, but you don't have much in the way of customer support nor can you directly import products from your online store.

There are several different plans geared to businesses of all sizes. The basic plan includes access to one app and is ideal for small businesses with less than 50 users. Other plans allow you to access multiple apps, but you'll need to pay as you add them. Enterprise-level plans give you access to all the apps included in the Odoo suite, but support is provided by an outside partner.

We thoroughly tested each program to evaluate inventory accuracy, the quality of its tools, and the user experience, meaning the ease with which a novice user could learn and use this application. With awarded Odoo a score of 85 percent. While the user interface is clean and simple to master, there are a few drawbacks.

One drawback is that you have to manually adjust the system after each sale and product delivery so your inventory remains accurate. In addition, you will need to select from the list of existing products if you want to adjust anything; otherwise, if you type in the name of the product, you'll create a duplicate of that product.

In addition to evaluating the application's efficiency, we appraised the ease with which products can be imported into the software. With Odoo, you can import products by scanning barcodes, importing a spreadsheet, by manually entering product data or by serial number. You can't import directly from an online store.

Odoo offers a proprietary point-of-sale system for users of its inventory software, which, if you're a retail store, can provide further efficiency and benefits. You can also manage partial orders, accept multiple currencies and use a customer database to keep track of sales and customer information.

The one area where Odoo is the weakest is with its customer help and support. There is no knowledgebase to consult for help with the program. You'll need to use email or phone support, which is available only for customers who elect to pay for a higher level of service.

Odoo is a versatile inventory management software application that has a variety of tools and features to help you track orders and monitor product quantities. However, there are some drawbacks: You can't import directly from an online store, and phone or email are your only support options.

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Odoo

Odoo

Inventory Software Buying Guide for 2019

The Verdict

Odoo is an efficient program that is easy to learn and tracks orders well, but you don't have much in the way of customer support nor can you directly import products from your online store.

Kayla Harrison
Kayla Harrison
Kayla Harrison is a current Writing Arts graduate student at Rowan University and editor at The Urban Howl. She began freelancing during her junior year of college and fell in love with it. You can learn more on her blog, insearchofthewritedirection.weebly.com.