By Lori Fairbanks, business.com Writer | Updated Sep 13, 2019
Small and midsize businesses often keep inventory or have dedicated sales teams. If that's the case for you, OneUp is accounting software worth considering.
OneUp is online accounting software that's especially suited for small businesses that have sales teams and need tools for inventory management. You can create and send quotes or sales orders, convert them to invoices, track bills, manage projects, and track inventory with OneUp. It uses AI technology to speed up bank reconciliation and has CRM tools that your sales team can use to follow up on leads.
OneUp has several pricing tiers based on the number of users, and all plans include all features, which makes it easy to choose the right plan for your business. The company offers a 30-day free trial, so you have ample time to try out all the features before you subscribe.
- The Self plan costs $9 per month, supports one user and doesn't include customer support.
- The Pro plan costs $19 per month and supports two users.
- The Plus plan costs $29 per month and supports three users.
- The Team plan costs $69 per month and supports seven users.
- The Unlimited plan costs $169 per month and, as the name suggests, supports an unlimited number of users.
The pricing is reasonable, even for smaller businesses. It's also nice to have a 30-day free trial to test things out before making any commitments.
Ease of Use
When you set up your account with OneUp, it asks you a series of questions about your business to determine which modules to include on your dashboard, such as invoicing, expenses, projects, purchasing and product tracking. It prompts you to upload your logo, set your sales tax rate and invite your accountant to the program. The software is easy to navigate, with a menu bar and home dashboard that direct you to various tasks. You can also navigate the program using the search bar at the top of the home screen.
To get a better feel for the usability, take advantage of the 30-day free trial. There's no reason your business shouldn't test the software before making a purchase. You can quickly gain a better understanding of how the software works if you take the time to test it. Try using it with your sales team and getting feedback from them if needed.
OneUp provides automation that reduces the time it takes to complete many accounting tasks. For example, you can select multiple items to add to your invoice, quote or sales order at once and then adjust quantities as needed. If you enter inventory above the available quantity, the system alerts you, though you can override the warning if needed.
It tracks inventory in real time and has an automatic inventory-ordering feature that identifies which products need to be reordered and suggests quantities. After you approve, deny or adjust the suggestions, it creates a purchase order with one click. You can convert purchase orders to receiving notes and bills in just a few clicks. OneUp is solid software for businesses with a sales team and sizable amounts of inventory; its features cater to those businesses.
Another notable timesaver is its smart bank-matching algorithm that suggests matches between your bank transactions and those you've entered into the software. In Atherton Research's testing of accounting automation, OneUp received an impressive accuracy score of 95%.
One of the unique features of OneUp is the Opportunities dashboard, which your sales team can use to follow up with leads, record call notes, track deal progress and create quotes. From the Sales dashboard, you can see graphs of your invoiced sales and received payments, and lists of your top customers and products or services. Here are more features that come with this accounting software:
- The Projects feature lets you link documents and activities together – tasks, invoices, expenses, billable time – and monitor revenue against costs. You can record time spent completing tasks for customer projects and bill the time on customer invoices, but the software doesn't include a stopwatch or time-tracking feature, so you have to track time spent on tasks manually or use a separate application. You can track expenses but can't rebill them – you have to invoice them manually.
- It can generate reports for profit and loss, aged receivables and payables, customer statements, balance sheets, trial balances, and general ledgers.
- A full-featured mobile app is available for Android users. It allows you to send invoices, reorder inventory and reconcile transactions on the go. If you're an Apple user, you can fully access the software from any computer or mobile device using a web browser.
- It tracks your fixed assets.
- Integrations are limited to Google Apps and Square. There are no integrations for payroll or for processors that would allow you to accept invoice payments online.
- You can customize documents, but options are more limited than with most accounting software, as there aren't multiple templates to choose from. Instead, you toggle which fields you want to include and adjust the look by choosing the font, text size and colors. You can choose between two logo placement options and customize the footer text. You can edit individual documents or set your preferences to apply to all documents.
OneUp is a usable platform with strong accounting tools. It's able to generate quality reports, although the variety of reports isn't quite up to the level of industry leaders.
For customer support, you can contact the company via live chat or email, but it doesn't offer phone support, and one-on-one support isn't available for the Self plan. The company's website has a thorough knowledgebase that includes getting-started guides and FAQs. It also has a blog with articles for small business owners.
This is standard customer support, although the lack of phone support isn't ideal. Luckily, the database of resources and the live chat and email functions make the customer service level more reasonable.
OneUp has some unique features, but it's missing a few that are common among competing accounting applications, such as recurring invoices and automatic payment reminders. There are workarounds for these – you can duplicate and edit existing invoices and set up the system to alert you or your team when a customer's bill is past due so you can reach out to that customer directly – but they take a few extra steps. The invoicing capabilities are good, but not quite as good as a few of the other options on the market. OneUp also has fewer reporting options than many of its competitors.
Additional reporting by Bennett Conlin.