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OnTheClock.com Review

By
Chad Brooks
,
business.com writer
|
May 08, 2019
Home
> Technology
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OnTheClock.com is a cloud-hosted, web-based time and attendance system. Employees are given a username and password to sign in to the system's portal, allowing them to handle many timekeeping tasks on their own. Both the employee and administrative portals are easy to navigate, with most of the functions and tools businesses need in a time and attendance system. This includes tools to manage paid time off, a digital in-and-out board, scheduling tools and a selection of labor and payroll reports. 

OnTheClock.com

OnTheClock.com

The Best Time and Attendance Services and Software 2019

The Verdict

OnTheClock.com is a web-based time and attendance system that includes comprehensive functions and tools for tracking employees' timecards. Both the employee and administrative portals are easy to navigate.

View all our recommendations for time and attendance systems on our best picks page

Best Features

OnTheClock.com has many of the time-tracking features and tools businesses are looking for from a time and attendance system. 

The system offers full PTO management capabilities. It tracks vacation and sick-time accruals and allows employees to request time off. Managers can log into the system to then approve or deny those requests. Additionally, it includes the ability to create employee schedules via a drag-and-drop editor. Once you create a shift, you can easily add employees. 

Another positive is the automatic alerts supervisors receive for various time-related issues. Administrators are sent email alerts when an employee misses a punch, requests time off or asks for changes to their time card. 

We were also pleased with how easy the system was to use. From the employee dashboard, which is uncluttered and simple to navigate, workers can clock in and out and request time off using the clearly marked PTO label. Through the administrative portal, managers can access the in-and-out board to see who is clocked in at any given time. They can also create mass messages to be sent to all employees, letting them know of important company business. 

The system provides workers with several options for recording their time. Employees can clock in and out via any web browser, a mobile-friendly website or mobile app. 

Employers can restrict where employees clock in and out in several ways. For web punching, businesses can designate the specific IP address, such as your office internet connection, or specific computers or tablets. For mobile punching, employers can use geofencing to create specific zones for clocking in and out. 

Starting Price

OnTheClock.com charges a monthly per-employee fee. Costs differ based on the number of employees you have but range from $2.20 to $2.50 per employee. If you have less than two employees, the system is free. There are no setup fees. 

Here is a breakdown of the specific per-employee pricing: 

  • 1-2 employees: Free
  • 3-10 employees: $2.50
  • 11-25 employees: $2.45
  • 26-50 employees: $2.40
  • 51-100 employees: $2.35
  • 101-200 employees: $2.30
  • 201-300 employees: $2.25
  • 301-400 employees: $2.20

The company offers customized pricing for businesses with more than 400 employees. 

There are no contracts with OnTheClock.com, and you can cancel at any time at no cost. The first month is free for all users. 

Customer Service

Customer support is available by phone and email between 8 a.m. and 5 p.m. (EST), Monday through Friday. However, phone messages are monitored 24/7 365 days a year for critical support issues.

On its website, OnTheClock.com includes a library of video tutorials to help you through each task in the software. It also has a helpful FAQs section so you can find answers to your questions online. 

OnTheClock.com is an accredited member of the Better Business Bureau. The company has not had any complaints filed against it in the past three years, and all of the 103 customer reviews give the service four or five stars. 

Platforms

OnTheClock.com works on a number of different platforms. The timekeeping software can be run on any web browser on any computer, regardless of whether you are using Mac or Windows. 

The system also operates on a range of mobile devices. You can access OnTheClock.com from Android and Apple tablets and smartphones. The mobile apps can be downloaded for free in the Google Play and Apple stores. 

According to OnTheClock.com, the mobile apps use very little data, about the equivalent of sending one picture taken by your phone's camera. In addition, since they are only being run when clocking in and out, they use a minimal amount of your phone's battery.

Limitations

One drawback of the system, however, is that doesn't work with traditional timeclocks. If your business is in need of a traditional timeclock, this system isn't right for you. 

Despite not working with regular timeclocks, OnTheClock.com still offers a biometric option to prevent buddy punching. You can connect a fingerprint reader to your computer as a way to add biometrics to the system. 

Another downside is that OnTheClock.com doesn't track and set payroll rules for shift differentials, which can be a detriment if you have hourly employees that work swing or graveyard shifts.

Editor's note: Looking for the right time and attendance system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

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OnTheClock.com

OnTheClock.com

The Best Time and Attendance Services and Software 2019

The Verdict

OnTheClock.com is a web-based time and attendance system that includes comprehensive functions and tools for tracking employees' timecards. Both the employee and administrative portals are easy to navigate.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.