We awarded Ontrack EasyRecovery an award for disk recovery software thanks to its impressive ease of use. The interface is straightforward enough for even beginning users but has options to satisfy more advanced users as well. Its recovery rates didn't top the charts each time, but they were impressive nonetheless.
We tested recovery of a variety of different file types under two conditions: loss due to accidental deletion and loss because the hard drive was reformatted. Ontrack Easy Recovery easily retrieved all the image, document, and video and audio files lost due to deletion – a 100 percent success rate. However, reformatting proved a greater challenge. It had a 100 percent recovery rate for documents and a 97 percent success rate for video and audio files. However, it fell short in salvaging image files, with a success rate of 75 percent. If your business relies on images, keep this in mind.
As noted, its ease of use make this disk recovery software stand out. The intuitive interface effortlessly tackles more advanced disk recovery tactics.
Rather than simply initiating a scan, it guides you through a menu of selecting the type of device you need recovered and the issue affecting it. You can select a deleted file recovery or a reformat recovery, and the program determines the appropriate settings for the scan. If you need more adjustments, it's easy to get at the settings on the menu.
It has a slower scan speed than many hard drive recovery programs. This does not affect performance, but if you find you need to step away, you can pause the scan.
The recovery screen had equally intuitive controls, so you can recover deleted files with just a few clicks. Its one drawback is that it does not allow you to preview found files to make sure they are intact.
The company, Kroll Ontrack, offers four versions of the software to best suit your needs. The Enterprise edition has networking features for easy use in the office, including remote access so you can work on a computer in another office or off-site as long as it's in the network and will work with RAID systems. The Commercial edition allows you to perform data recovery for clients of your IT business.
No matter what version you get, it offers disk diagnostics and the ability to wipe a hard dive fully so data cannot be recovered. If you need to remove sensitive information from a disk in order to repurpose it or destroy it, this is a handy feature. However, once you do it, you cannot use Ontrack Easy Recovery to get the information back.
This disk recovery software developer offers an extensive knowledge base with articles and news on the industry. It offers support via phone, live chat and email. It also has online courses through its Data Academy, but those cost extra.
Ontrack EasyRecovery is a versatile disk recovery software application that is easy to use even for novices seeking to recover files lost because of accidental file deletion, disk reformatting or disk damage. It had an overall excellent data recovery rate except for images that were reformatted. The additional disk-wiping feature is a bonus.
Contributing Reviewer: Karina Fabian
How Does Your Business Stack Up? Get a Free Business Report Card!Get My Report Card