PayPal includes its Android POS system as part of the PayPal Here credit card processing service. It can be used by many different business types, including retail and counter-serve restaurants, but its features are more basic than most. Each account supports up to 1,000 users and an unlimited number of SKUs, and it can be paired with more advanced POS systems, such as Erply and Vend for retailers and Lavu and TouchBistro for restaurants.
This is one of the few Android POS systems that doesn't have a monthly subscription fee, as the company requires you to use its credit card processing service with it, which is where it makes it money. It provides its services on a pay-as-you-go basis and doesn't require you to sign a lengthy contract, so there aren't any cancellation fees to worry about if you decide to close your account. You can view PayPal's pricing details on its website.
Other than its credit card readers, PayPal doesn't sell POS hardware. You can view a list of compatible equipment on its website to see what your options are, whether you want to purchase new equipment from a third-party vendor or continue using your existing POS hardware.
PayPal's POS system for Android lacks most of the features we looked for. Although it has reporting tools that allow you to filter data by item, date or salesperson, it doesn't have an hourly sales report, nor does it have a report that shows you your best and worst sellers and your most and least profitable products. You can export a report as a CSV file.
Although you can add an unlimited number of products to PayPal's POS system, its inventory management tools are limited to its Item Catalog, which allows you to categorize products and assign variations and options. It doesn't send you low-inventory alerts, manage your vendors' information or assist you in creating purchase orders.
You can add up to 1,000 users to a single account, and you can manage them by setting unique passwords and customizing permissions for each user. This system can manage your customer contacts through its address book. If you want to add a loyalty program to the system, you can do so using a third-party integration. Although PayPal's POS system doesn't support online ordering, the company has web payment solutions that you can add to your website, and it integrates with several eCommerce platforms.
If you need customer support, you can email or call the company 24/7. However, calls placed after hours may be routed to one of PayPal's international teams. You can also consult the knowledgebase and community forums on the company's website.
Although PayPal's POS system lacks many of the features we looked for, it's an inexpensive solution that suits businesses with basic POS needs. It may also work for businesses that intend to augment it with integrations or use it in conjunction with a more advanced system.