PayPal Here is the payment processing arm of PayPal, a global financial platform based in San Jose, California. PayPal Here has a built-in POS system that retail businesses and counter-service restaurants of all sizes can use. It's used by merchants in more than 200 countries, and it allows them to accept payments in more than 100 different currencies. This POS software can support up to 1,000 users on a single account and an unlimited number of SKUs. Its features are more basic than many of its competitors', but it partners with other POS software applications such as Vend and Erply for merchants that require more complex POS features.
There's no monthly fee for PayPal Here's POS software, since its revenue comes from its payment processing service. Because of this, it doesn't give you the option of using its software with other payment processing companies. Its processing rate for in-person transactions accepted using a card reader is 2.70% of each sale.
PayPal Here sells two card readers: a basic magstripe reader for $14.99 and a chip card reader for $79 that allows you to accept EMV chip cards and contactless payments, such as mobile wallets like Android Pay, Apple Pay and Samsung Pay. This is the only POS hardware available from PayPal, though you can purchase peripherals such as tablet stands, cash drawers, receipt printers and barcode scanners from third-party vendors. On PayPal Here's website, you can view a list of compatible devices and peripherals, which lets you make sure it works with your existing POS hardware or see what your options are as you shop for new equipment.
This POS company has very favorable terms. It provides its services on a pay-as-you-go basis, which means there's no long-term contract and no early termination fee. Its terms of service are easier to understand than many such documents, and it doesn't bait you with the promise of free equipment to lure you into a multi-year contract.
PayPal Here has several of the feature sets we looked for in a POS system, but its features are more basic than those of most of its competitors. For example, it allows you to manage customer contacts through its address book but doesn't have built-in loyalty tools, though integrations for these functions are available through companies PayPal partners with. Also, its inventory management feature, called Item Catalog, doesn't include vendor management or purchase-ordering abilities and doesn't connect to back-office tools. However, it allows you to create an unlimited number of items, assign them to categories, and designate options and variations. You can upload a photo for each item and create a top-sellers list that makes it easy to find your most popular items quickly.
You can run sales reports using the PayPal Here app on a phone, tablet or any computer with a browser. You can specify whether you want to filter the reports by salesperson, item or date, and you can print or email the reports or export them as CSV files. If you want to expand your store online, PayPal Here integrates with many different eCommerce platforms, such as Shopify, BigCommerce, Magento and WooCommerce.
For customer support, you can call or email the company around the clock, though after-hours calls may be routed through PayPal's international offices. If your card reader breaks, overnight replacement shipping isn't available; however, you can purchase card readers locally from one of PayPal's retail partners. No data migration or setup services are available from this company, so you'll have to input your existing data manually.
PayPal Here is a good inexpensive, basic POS system for retailers and counter-service restaurants. Some of its feature sets have fewer capabilities than most POS systems or, as with customer management and loyalty tools, aren't built into the system. However, integrations are available so you can add features as needed and customize the system to fit your specifications.
How Does Your Business Stack Up? Get a Free Business Report Card!Get My Report Card