RealVNC’s remote PC access software works across multiple platforms, making it a good option for both personal users and large corporations. You can download this versatile software on a PC, Mac OS X, UNIX, Linux, Android, iOS and Google Chrome, which makes it a good remote solution for companies and users that use a variety of operating systems.
We found that the initial installation process was not complicated. Like most remote access software, you download the server onto the remote computer you want to connect to and the viewer onto the computer you will use to make the remote connection. While this was simple, RealVNC can't use a port that has another program running on it. As such, we had to change the port the host and client computer connected on, requiring more IT experience than the average user.
In addition to changing the port, we also had trouble connecting mobile devices to the remote desktop. For companies with strong security measures in place, bypassing firewalls is a complicated process. While the program’s website offers several resources to help users with this particular process, this software is not a good option for inexperienced users or companies without dedicated IT technicians.
The program offers a stable remote desktop connection. We found that there was some lag when streaming videos or running large applications. However, the program quickly transfers files from one computer to another using the file transfer tool. It does not support dragging-and-dropping files, which makes moving files more tedious. RealVNC also has a chat tool you can use when accessing someone’s computer remotely.
In addition to the cross-platform compatibility, this software’s other standout feature is the numerous security features it offers. The software employs a 256-bit encryption level, which surpasses the industry standard. Additionally, the program lets you choose when you encrypt your data, or you can set the software to encrypt automatically.
RealVNC also features IP filtering and inactivity timeout to add an extra layer of security. When accessing computers from a mobile device, you can make the tablet or phone forget all of the sensitive data you viewed upon exiting.
While RealVNC is more complicated than our top-rated remote PC access software, it has several resources you can reference on its website. In addition to a searchable knowledgebase, the website features FAQs, user guides and contact information for the technical support team. You can contact support by ticket, phone and live chat. However, you must renew your support and updates entitlement for a competitive fee one year after the purchase date in order to continue to receive support.
While initially connecting to a remote desktop is more difficult using this program, its numerous features, versatile platform compatibility and support options make it a good option for companies and personal users alike. Regardless of what platform you use to connect, RealVNC offers a stable and secure connection between devices.
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