Rent Manager, from London Computer Systems Inc., is among the best property management software solutions for fee-based managers with thousands of properties to manage. It isn't as easy to use as other online property management software, but it becomes easier to use once you get used to it.
This property management software supports multiple levels of user access and tracks modifications by individual user. Owners have web access to their accounts in the system. You can create many different types of reports and process the reports in batches to multiple owners.
Tenants have web access in order to make online payments. Managers or owners have access to detailed customer information, delinquencies, lease information and late notices. A bird's-eye view feature shows aerial maps that display managed units. Customizable color codes reveal unit availability, occupancy and aged delinquencies. When using this property manager software, you can digitize your own maps or outsource the project to the vendor.
A built-in service manager allows for the creation, printing and tracking of one-time and recurring service tickets linked to tenants, units or properties. Service tickets support the billing of tenants for damages and allow you to create bills to pay vendors. Rent Manager tracks vacancies, notes and correspondence with vendors, vendor-insurance renewal dates and vendor credits.
Rent Manager supports a unique feature: a metered utilities module that receives utility meter input and calculates consumption by tenants. The module can receive utility information by manual input or it can receive data from handheld utility readers. It then bills the tenants and prints reports and statements.
At the heart of Rent Manager lies a robust integrated accounting system. It manages the books for multiple companies within one general ledger. It can memorize journal entries, calculate net operating income, provide an audit trail and track gross potential rent.
This property solution incorporates comprehensive methods for calculating commissions and fees due to property managers with multiple owner-clients. You also have fine levels of control over flat fees, per-unit fees and per-occupied fees. A letter writer and a project manager are also included. Rent Manager can pay owners via ePay.
Since it is designed for the needs of fee-based property managers as well as owners, Rent Manager operates on either a cash or accrual basis. This product includes more than 120 default accounting reports.
The interface of this online property management system is crisp, powerful and extremely customizable. A global search tool organizes information by type to enable rapid access to missing checks, tenant names and phone numbers. This online property management product can be customized to a great extent with user-defined fields and assignment of user buttons for the tool bar. You can change default system preferences according to user requirements.
Support includes training videos and free online webinars with different weekly topics. Fee-based customer training is available. You will receive prompt responses to your support inquiries. The online user forum is available to users and prospects. Forum participants can exchange information and communicate with product managers.
Rent Manager is an online property management product that incorporates a rich feature set that anticipates the requirements of the most demanding managers and owners, and is comparable to some of the higher-ranked programs in this category in that regard. Its marketing section isn't as sophisticated as others, and it may take a while to learn the system, but, overall, it's an easy-to-use system.
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