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Rippling Review

Skye Schooley
Skye Schooley
Staff writer

With its HR and IT automation features, intuitive platform, and exhaustive app integration capabilities, Rippling is our choice as the easiest HR software to implement. Rippling software typically takes about 2.5 weeks to implement; once it's in full swing, it can streamline HR processes (e.g., onboarding can be reduced to a mere 90 seconds).

Pricing

Rippling's employee management platform starts at $8 per employee per month. For an added cost, you can customize your plan with advanced HR and IT features. Businesses that want quick access to the HR Help Desk pay an additional monthly fee, too. Rippling doesn't offer a free trial, like some of its competitors, but you can arrange for a free demo with a Rippling product expert, who will show you an up-close look at all of the features.

Features

Rippling's base plan, the employee management platform, comes with a foundational module that assists companies with onboarding, offboarding task management to name a few functions. From there, you can opt to add features like payroll, employee benefits, talent management, and app management and device management. Here's an expanded look at Ripplings' features:

  • Administration: Rippling's solution starts with a base software plan. This module includes a unified employee database, electronic document management and task management. If you want to expand the solution, you can add full-service payroll (e.g., tax filing, direct deposit, workers' comp and garnishments, year-end tax forms and new hire filing) and benefits administration (e.g., online new hire enrollment, open enrollment, employee self-service, payroll deductions and third-party broker support).
  • Employee management: Rippling users can access useful employee management features like onboarding and offboarding, workflow and approval automation, customizable position management, applicant tracking, background checks, e-verification and offer letters. One of things we especially liked about Rippling is that it lets you configure and automate the employee onboarding process. Rippling can also integrate with learning management systems to support employee career growth.
  • Legal compliance: Rippling can help your team maintain legal compliance with courses like sexual harassment training and cybersecurity practices. They can also help automate your ACA reporting and COBRA paperwork.
  • Reporting and analytics: Rippling has customizable reporting features to analyze various aspects of your organization. For example, you can create reports to study employee turnover within your company.

Ease of Use

For business owners and HR staff, tasks can easily be created and assigned to the appropriate employees and managed under one dashboard. Users can create automated workflows to streamline various aspects of HR.

The software is capable of integrating with more than 400 other platforms, which makes it a great asset to enhance any collection of business software. It only takes 2.5 weeks to completely implement the Rippling platform, which means your HR tasks will be streamlined in no time with minimal disruption to your business.

It's not just managers who can use Rippling, though, employees can easily use the software to manage their HR tasks from any device, which offers a big time savings to small companies.

Customer Support

All users of the  Employee Platform can receive real-time live chat and email support. Additionally, larger customers are paired with a dedicated support representative who they can call, text or video chat with questions. In addition, users who want one-on-one support from certified HR pros can add the HR Help Desk feature to their plan for a monthly fee.

As part of our research, we tested Rippling's customer support by contacting the company multiple times via webchat, posing as a small business owner. Rippling representatives were quick to respond to our questions, and while they didn't go into great depth in their answers about the software, they did offer to connect us with an expert, who would give us a demo of the software.

Image Credit: fizkes / Getty Images
Skye Schooley
Skye Schooley
business.com Staff
See Skye Schooley's Profile
Skye Schooley is an Arizona native, based in New York City. She received a business communication degree from Arizona State University and spent a few years traveling internationally, before finally settling down in the greater New York City area. She currently writes for business.com and Business News Daily, primarily contributing articles about business technology and the workplace, and reviewing categories such as remote PC access software, collection agencies, background check services, web hosting, reputation management services, cloud storage, and website design software and services.