With Sage, you have the option of choosing a plan that only handles payroll processing or both payroll processing and payroll taxes. The service also seamlessly integrates with the company's accounting software, as well as a selection of other services, such as time and attendance systems and retirement plans.
Pricing for Sage Payroll is based on the service plan selected. Pricing for the Essentials Plus Plan is $49.95 per month for up to 10 employees. Pricing for the Full Service plan is based on the specific number of employees as well as how often you run payroll. Sage estimates that for a business with 11 employees that processes payroll every other week, the cost would be $59.23 per processing.
Sage Payroll is available in three service plans: Essentials, Essential Plus and Full Service.
- The Essential and Essentials Plus plans are designed for employers with 10 employees or less. Both plans include full payroll processing. Payroll data can be entered online or via mobile devices, and employees can be paid by direct deposit, paper check or prepaid debit card. The biggest difference between the Essentials and Essentials Plus plan is with the handling of payroll taxes. The Essential plan does not include any payroll tax service, while the Essentials Plus plan handles all payroll tax obligations. This includes calculating, filing and paying your payroll taxes to the proper agencies. These plans allow for 11 predefined deductions, 5 predefined departments, 26 standard payroll reports, integrations with Sage accounting software, a QuickBooks interface and access to the HR compliance center.
- Sage's Full Service plan is designed for organizations with more than 10 employees. It handles all payroll processing and payroll tax obligations. In addition to serving larger businesses, the plan also allows for businesses to submit payroll information via phone and fax, an unlimited number of deductions, more robust department options, a wide array of reports, expanded general ledger exporting capabilities, and direct access to a dedicated payroll expert with the American Payroll Association.
There are a number of other features that make Sage a viable payroll service option.
- All of the service plans allow employees to log into the system in order to view pay stubs and year-end tax forms.
- All service plans include phone and online chat support, plus access to the company's online knowledgebase.
- The system integrates with Sage's time and attendance system. It tracks paid time off, overtime and tardiness.
- Sage offers a variety of other services to payroll users, including employee screening, pay-as-you-go workers' compensation, retirement plan administration and flexible spending administration.
One drawback with Sage is that its Full Service plan is charged on a per-payroll basis. This means that you charged for each payroll you run. This can get costly depending on how many times you process payroll each month. We were also frustrated with Sage's live chat help tool. It took over 20 minutes for a representative to chat with us. When they did connect with us, they weren't able to answer any of our basic questions.
It also disappointing that Sage is not an accredited member of the Better Business Bureau. Despite that, however, the company, has an A- rating. As of March 2018, Sage has had 27 complaints filed against it.
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