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SalesNexus Review

By
Mona Bushnell
,
business.com writer
| Updated
Jul 26, 2019
Home
> Technology
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SalesNexus is an established CRM for small to medium sized businesses. The solution offers contact management, lead management and sales pipeline tracking tools, and makes it easy to manage campaigns across teams. The built-in project management tools are great for individuals or groups, and the mobile version of the CRM offers full functionality on the go. The large library of web tutorials and automatic email marketing tools round out SalesNexus.

SalesNexus

SalesNexus

The Best CRM Software of 2019

The Verdict

SalesNexus has enough features to meet many business users' needs and it's fairly well designed, but there are more competitive products on the market that offer better functionality in a prettier package for a lower price.

Pricing & Terms

SalesNexus offers its combination CRM and marketing automation solution at three different tiers. For independent contractors and solo-workers the SoloFree level, which is completely free, is a great entry level option, but it has extremely limited storage (2GB) and won't work for teams. The Professional level is $45 per user, per month, and the highest Enterprise level is $65 per user, per month.

Like other CRM solutions, SalesNexus structures pricing by listing a monthly subscription amount but billing annually. It also offers the option to bill monthly, but for a whopping $15 more per month, per user.

Features

SalesNexus is a classic CRM with a decent amount of built-in functionality. Here are a few features you can expect from this business solution:

  • Open API. While many CRM solutions offer users access to the API, SalesNexus' is set up for easy DIY integrations with other systems. This is ideal for companies or organizations that use legacy or proprietary software, as well as those with unique security and compliance needs. ·        
  • Customized workflows. SalesNexus makes it easy to manage campaigns and create customized workflows on a project-by-project basis. Menus are easy to navigate and intuitive to use, and the ability to view leads, complete with notes, records and contact info within the context of a campaign is great.
  • VoiP. SalesNexus makes it easy to automatically dial and log calls directly in the CRM. The easy setup and auto dial features make the VoiP capabilities one of the standouts of this CRM.

Drawbacks

SalesNexus doesn't have one major drawback, but it does have a lot of minor ones. Its extremely limited storage at all but the top subscription level, higher prices when compared with other products that have similar (or more diverse) functionality, and a generally unclear pricing structure are all in the negative column. SalesNexus also lacks a point-and-click marketplace for integrations, and while some integrations are available without touching the API, many others require hands-on work (and additional payment) during the initial setup process.

Editor's Note: Looking for a CRM solution? Click the Compare Quotes button below to have our sister site Buyer Zone connect you with vendors that can help.

SalesNexus

SalesNexus

The Best CRM Software of 2019

The Verdict

SalesNexus has enough features to meet many business users' needs and it's fairly well designed, but there are more competitive products on the market that offer better functionality in a prettier package for a lower price.

Mona Bushnell
Mona Bushnell
Mona Bushnell is a Philadelphia-based staff writer for business.com and Business News Daily. She has a B.A. in writing, literature, and publishing from Emerson College and has previously worked as an IT technician, a copywriter, a software administrator, a scheduling manager, and an editorial writer. Mona began freelance writing full time in 2014 and joined the Business News Daily/business.com team in 2017. She covers business and technology.