Back to Menu
Connecting You To Opportunity
What can we help you find?
| Login|Sign Up
Back to Menu
Hello
  • Login
  • Sign Up

Secure Data Recovery Review

By
Brian Nadel
,
business.com writer
| Updated
Jul 16, 2019
Home
> Technology
SHARE THIS

By using the latest techniques and a Class 10 cleanroom, Secure Data Recovery can fix a variety of data failures, from a RAID emergency to a single bad drive, and get your business back in gear. With five labs throughout the country and emergency rush service available, Secure Data Recovery can help your company recover from a data disaster and let you concentrate on business, making it our best choice for data recovery services overall.

You can view all our recommendations for RAID recovery services on our best picks page.

Secure Data Recovery Services

Secure Data Recovery Services

The Best RAID Recovery Services and Hardware of 2019

The Verdict

Don't let an unresponsive hard drive shut down your business, because Secure Data Recovery can restore as much of the data as possible, quickly, securely and inexpensively. It's our top pick for small businesses attempting to survive a data catastrophe.

Features

If a bad hard drive or RAID storage array is throwing a monkey wrench into your business, chances are the data can be recovered by Secure Data Recovery. The company can usually lift the underlying data off a variety of problem drives with the speed and security you expect. With Secure Data Recovery's five labs in the U.S., restoring data is never more than a day away.

With the ability to work with all sorts of bad drives, Secure Data Recovery starts the salvage process by making a physical copy of the bad disk and scanning it for problems with the company's specialty software to see what the drive holds, what its problems are and what is recoverable.

The company can handle a variety of software problems, including accidentally deleted files, broken links and File Allocation Table errors. Secure Data Recovery can often even fix storage that is inundated with malware.

On the other hand, if the drive is unresponsive, Secure Data Recovery technicians can open the drive up, diagnose the cause and often fix it. In addition to a burned-out drive board, the company can generally fix drives with seized or burned-out motors, worn or bad read-write heads, and even those with platter degradation.

All the repairs are done in one of its Class 10 cleanrooms that are ISO 4 certified to be as dust-free as where the drive was made. This obsessive control of airborne dust is essential to avoid introducing new faults during repairs. On the other hand, Secure Data Recovery’s equipment is a step behind the Class 5 cleanroom that DriveSavers uses. Still, it should be more than enough.

In addition to regular hard drives and RAID devices, Secure Data Recovery can recover data from storage tapes, SSD drives and damaged encrypted devices. It is authorized by the major drive and RAID makers to do the repairs.

The data is recovered in a secure environment, and the company's labs have SSAE 18 certification. You can choose to have your data put on a fresh drive and shipped back, as well as to make the data available via secure File Transfer Protocol (FTP) site for instant access.

To make sure you get your recovered data, the company keeps an encrypted copy on its servers for two weeks. After that, all your company data is wiped using a multi-pass file shredder.

Capable of handling data problems big and small, Secure Data Recovery is an approved contractor for the government's General Services Administration. The company has an A+ rating from the Better Business Bureau.

Services

The ultimate for most companies is Secure Data Recovery's remote repair option, but it is only available for software errors. For more serious problems with drives that can't leave your company's premises, Secure Data Recovery comes to you to do the extraction and repairs with a portable cleanroom bench. Be warned, though – it can get very expensive.

At the other end of the price spectrum is the $80 SecureRecovery for Windows, a program that can diagnose and fix storage software errors. The program works with everything from Windows XP to Windows 10 systems as well as Server 2008 and 2012 drives to recover deleted files, damaged partitions, and corrupted files. It works with FAT, HFS and HFS+, and NTFS file systems.

In addition to restoring data, the company specializes in digital forensic hard drive examinations. It can bring back fragments or entire files that were thought to have been deleted, often helping with evidence for a lawsuit or employee theft investigation.

Secure Data Recovery doesn't sell service plans but does consult with businesses on making their data as failsafe as possible and what to do in a data emergency. All work that the company does includes a copy of backup software that's good for a year.

Pricing

Secure Data Recovery is headquartered in Los Angeles, and its five cleanroom facilities operate on three shifts. The typical case takes two days to resolve, and the company offers rush service for time-critical jobs that are typically completed on the same day.

Most incoming equipment arrives via overnight shipping. However, the company can arrange to have a courier pick up the drive with a certified chain of custody for sensitive data.

Every recovery project is different, but Secure Data Recovery provides an estimate based on what it thinks is recoverable. A 12TB drive with worn heads might run you $500 to $2,000 to recover its data. What is actually retrievable depends on the damage, and if less data is recovered, the company prorates the cost. In other words, you only pay for the data you get.

SHARE THIS
Secure Data Recovery Services

Secure Data Recovery Services

The Best RAID Recovery Services and Hardware of 2019

The Verdict

Don't let an unresponsive hard drive shut down your business, because Secure Data Recovery can restore as much of the data as possible, quickly, securely and inexpensively. It's our top pick for small businesses attempting to survive a data catastrophe.

Brian Nadel
Brian Nadel
Brian is a technology writer based north of New York City. He writes stories for Business.com, Tom's Guide, ComputerWorld and Scholastic Magazines. He is the former editor-in-chief of Mobile Computing & Communications magazine.