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Secureworks Review

By
Andreas Rivera
,
business.com writer
| Updated
Jan 24, 2019
Home
> Technology
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Secureworks is an analytics-heavy network security platform that combines machine learning and security analysts' expertise to form an early warning system for network attacks. This service can work in conjunction with your current security infrastructure or as a managed service to handle the bulk of your network security needs.

Secureworks

Secureworks

The Best Network Security Services of 2019

The Verdict

This company's threat intelligence is supported by big data and machine learning, and it allows you to either add it on to your in-house security or hire it to manage your security network altogether.

View all our recommendations for network security services on our best picks page.

This service covers your network, endpoints and connections to the cloud to leave no spot vulnerable and open to attack. Each vector could leave your entire system at risk if just one is infiltrated, so Secureworks' managed service defends all these points for you.

Secureworks touts its Network Effect, which is the culmination of all the threat intelligence gathered from covering its thousands of clients. Effectively, whenever a new threat such as a zero-day or ATP arises and is discovered by Secureworks, it will never be effective against any other client again.

Features

Counter Threat Platform

Secureworks' flagship is its Counter Threat Platform. It connects your network with the company's own threat intelligence engine, which is backed by machine learning and supplemented by human experts who can investigate new threats with forensic techniques. This is a stand-alone SaaS application that can work in tandem with your current security stack and integrates with several major service providers, such as Cisco and IBM. Secureworks states that its platform doesn't have to replace your current suite of security, enhancing it instead.

The platform monitors traffic to and from all your endpoints, whether they're onsite or mobile, as well as communication with any cloud platforms you have.

Managed Security

Secureworks is capable of managing your security, giving you access to its qualified staff of experts and allowing you to focus your IT resources elsewhere. The managed services include malware protection, firewall, endpoint protection, and intrusion detection and prevention. Each of these services is supported by the same network of threat intelligence as the Counter Threat Platform.

The service puts in the work to detect and respond to any number of threats identified in your network or trying to gain access to your network. The system uses techniques such as sandboxing to execute suspicious code in an isolated environment to check for maliciousness.

Ease of Use

Secureworks' Counter Threat Platform is a SaaS application that you can log in to through the website. The interface gives you a full look at what's happening in your network, with alerts, event logs and snapshots. You can manage your endpoints and view their status as well as generate reports for audits and compliance. A mobile app is available that can immediately alert you to security incidents and let you decide next steps for the system to take.

The Counter Threat Platform and managed services require a lightweight hardware installation; however, the managed service can maintain any security hardware you already have.

Customer Service

Secureworks features a number of channels for support. The SaaS application allows you to directly send and manage support tickets as well as reach out to a Counter Threat Platform expert from one of its operation centers. Analysts are available 24/7, so you can report major incidents and get answers at any time of the day.

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Secureworks

Secureworks

The Best Network Security Services of 2019

The Verdict

This company's threat intelligence is supported by big data and machine learning, and it allows you to either add it on to your in-house security or hire it to manage your security network altogether.

Andreas Rivera
Andreas Rivera
Andreas Rivera graduated from the University of Utah with a B.A. in Mass Communication and is now a staff writer for Business.com and Business News Daily. His background in journalism brings a critical eye to his reviews and features, helping business leaders make the best decisions for their companies.