Skype Review

By Chad BrooksLast Modified: February 20, 2018

Skype is not a traditional business phone system. While it is closer to a virtual phone system, it differs in some ways. It allows you to have voice and video conversations from your computers and mobile devices. While it might not have all the bells and whistles of a more advanced traditional or virtual phone system, it does have a number of features and tools businesses will find valuable. The service is also much more affordable than many other business phone systems.

Pricing and Terms

Skype offers several different pricing plans based on who and where you are calling. If you only plan on calling other Skype users, the service is free. However, there is a monthly charge to make calls to mobile and landline phones. Three of the subscription plans allow unlimited talking minutes, while you pay per minute with another. The pay-per-minute plan is $10 per month, plus 2.3 cents per calling minute. With this option, you can call any number worldwide. The unlimited plans range from $2.99 per month to be able to call mobile and landline phones in three countries, including the U.S., to $13.99 per month to be able to call numbers in 63 different countries. Skype also offers a pay-as-you-go option for those who don't make many calls and only want to pay for what they use.  

Business VoIP Phone Systems
The Verdict
Skype is an excellent phone system for solo entrepreneurs needing something basic and affordable that allows them to make and receive calls and conduct video chats.
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All of the subscription plans are paid month to month, but they renew automatically. Subscriptions must be canceled at least three days before your renewal date to avoid being charged for the next billing cycle.  


Even though it isn't a traditional phone system, Skype offers a variety of calling, video, messaging, and sharing features and tools.  

Skype's calling features include:

  • Group calls
  • Call forwarding to any phone
  • Caller ID
  • Voicemail  

Skype's video features include:

  • One-to-one video calls
  • Group video calls  

Skype's messaging features include:

  • Mojis and emoticons
  • Video messaging
  • Instant messaging
  • Text messaging
  • Mobile group chat  

Skype's sharing features include:

  • Send files
  • Screen sharing
  • Group screen sharing
  • Send contacts  

Additional Considerations

  • Skype offers a mobile app for iOS and Android devices. With the app, you can make and receive calls using your Skype number, conduct group chats, and send text, voice and video messages.
  • If you want to pair Skype with your traditional phone system, you can add Skype Connect to your existing SIP-enabled PBX. This will allow you to make and receive Skype calls on your office phones.
  • Skype also offers Skype for Business for Microsoft 365 users. With this, you can make voice and video calls and let people know your availability with your online status.  


  • Skype isn't a traditional phone system and doesn't offer all of the features and tools those systems do, such as call paging and call blocking.
  • Skype is designed for individual users, so it might not be the best option for small businesses with multiple employees.  

Skype is an online phone service that lets you make and receive calls using your computer and mobile devices. In addition to voice calls, you can make video calls and send text, voice and video messages. Skype is free for those only calling other Skype users and costs $3 to $14 a month for unlimited calling to mobile and landline phones.    

Editor's Note: Looking for a business phone system? Click the Compare Quotes button below to have our sister site Buyer Zone connect you with vendors that can help.

Business VoIP Phone Systems
The Verdict
Skype is an excellent phone system for solo entrepreneurs needing something basic and affordable that allows them to make and receive calls and conduct video chats.
Compare Quotes
Ready to choose your Business VoIP Phone Systems? Here's a breakdown of our complete coverage:
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 15 years in media. A 1998 journalism graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff full time as a senior writer. Before Business News Daily, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago, covering a wide array of topics including local and state government, crime, the legal system and education. Chad has also worked on the other side of the media industry, promoting small businesses throughout the United States for two years in a public relations role. His first book, How to Start a Home-Based App Development Business, was published in 2014. He lives with his wife and daughter in the Chicago suburbs.

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