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Skype Review

By
Chad Brooks
,
business.com writer
| Updated
Jul 19, 2018
Home
> Human Resources
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Skype is not a traditional business phone system. While it is closer to a virtual phone system, it differs in some ways. It allows you to have voice and video conversations from your computers and mobile devices. While it might not have all the bells and whistles of a more advanced traditional or virtual phone system, it does have a number of features and tools businesses will find valuable. The service is also much more affordable than many other business phone systems. 

Skype

Skype

The Best Business VoIP Phone Systems for 2019

The Verdict

Skype is an excellent phone system for solo entrepreneurs needing something basic and affordable that allows them to make and receive calls and conduct video chats.

View all our recommendations for business phone systems on our best picks page. 

Competitive Pricing and Terms

Skype offers several different pricing plans based on who and where you are calling. If you only plan on calling other Skype users, the service is free. However, there is a monthly charge to make calls to mobile and landline phones.

Three of the subscription plans allow unlimited talking minutes:

  • United States subscription: This plan is $2.99 per month. You can call people in the United States, Guam and Puerto Rico.
  • North America subscription: This plan is $6.99 per month. You can call people in the United States, Canada, Mexico, Guam, Puerto Rico, American Samoa, Northern Mariana Islands and U.S. Virgin Islands.
  • World subscription: This plan is $13.99 per month. It allows you to make calls to people in 63 countries.

For each plan, you can save 5 percent by paying for three months at a time or 15 percent by paying for a year in advance.

All of the subscription plans are paid month to month, but they renew automatically. You must cancel subscriptions at least three days before your renewal date to avoid being charged for the next billing cycle.

In addition to the monthly plans, there is a pay-as-you-go plan. With this plan, you purchase blocks of Skype credit that can be used for each call. There is a 2.3 cents charge per minute for each call. With this option, you can call any number worldwide.

Skype Features

Even though it isn't a traditional phone system, Skype offers a variety of calling, video, messaging, and sharing features and tools, including the following.  

Calling features:

  • Group calls
  • Call forwarding to any phone
  • Caller ID
  • Voicemail  

Video features:

  • One-to-one video calls
  • Group video calls  

Messaging features:

  • Emojis and emoticons
  • Video messaging
  • Instant messaging
  • Text messaging
  • Mobile group chat  

Sharing features:

  • File sending
  • Screen sharing
  • Group screen sharing
  • Contacts sending  

Additional Considerations

There are several other reasons you may want to consider Skype for your business phone needs:

  • Skype offers a mobile app for iOS and Android devices. With the app, you can make and receive calls using your Skype number, conduct group chats, and send text, voice and video messages.
  • If you want to pair Skype with your traditional phone system, you can add Skype Connect to your existing SIP-enabled PBX. This will allow you to make and receive Skype calls on your office phones.
  • It also offers Skype for Business for Microsoft 365 users. With this, you can make voice and video calls and let people know your availability with your online status.  

Drawbacks

Skype isn't a traditional phone system and doesn't offer all of the features and tools those systems do, such as call paging and call blocking. Additionally, since it isn't a traditional phone system, you can't make emergency calls to police or fire departments.

Another potential drawback is that Skype is designed for individual users, so it might not be the best option for small businesses with multiple employees.  

Editor's note: Looking for a business phone system? Click the Compare Quotes button below to have our sister site BuyerZone connect you with vendors that can help.

 

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Skype

Skype

The Best Business VoIP Phone Systems for 2019

The Verdict

Skype is an excellent phone system for solo entrepreneurs needing something basic and affordable that allows them to make and receive calls and conduct video chats.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily and business.com, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.