Smart Living Company Review
By business.com editorial staff, business.com Writer | Updated May 20, 2019
Smart Living Company offers a dropship service as one of its options for selling products. It has one of the smallest product inventories of the services we reviewed, but it focuses on products for the home, including furniture, home décor and lighting. If you're interested in having products for the home be your selling niche, Smart Living Company may be a good option to use as your dropship service.
While this service has a good variety of products for the niche it serves, it doesn't rate well on the options it offers for managing your inventory on the back end. Smart Living doesn't offer you the ability the export products to your site or an online marketplace. It does offer a CD with the products and images, but we prefer dropship services to offer downloads of its products. Smart Living also doesn't offer any analytics, research tools or notifications when products in your inventory run low on stock.
Smart Living aggregates the suppliers it works with, but it doesn't process orders for you. When a customer orders a product from you, you'll need to log into Smart Living and order the products there. You can also place your orders by calling them in. Shipping speeds range from between five to seven days.
There are multiple plans to choose from, each with a different monthly cost. You are charged a restocking fee for non-defective merchandise your customers return. It's important to remember that even though the dropshipper is responsible for shipping and handling, you still have to take care of customer service. Smart Living Company doesn't offer a free trial, but you don't need an account to browse its products.
Smart Living Company has some of the best customer service of the dropshippers we reviewed. We contacted Smart Living through phone and email, and the representatives always answered our questions and provided valuable information. Smart Living also provides a one-on-one mentor to help you with your business
This dropship service is ideal if you are interested in selling home décor, furniture and other products for the home. It doesn't offer much to help you add products to the platform you plan on selling through, but it does have excellent account support, including a mentor to help your business.