State Farm Review

By Business.com Editorial StaffLast Modified: December 18, 2017

If you own a business, it needs to be protected against injuries or damages with business liability insurance. Finding a reputable insurance company is vital to making sure you are adequately covered if the unexpected happens. State Farm Insurance Company has been around for over a century and has over 80 million policies and accounts. It has long been ranked in the top of the Fortune 500. The company has a solid history and is consistently ranked high in customer satisfaction surveys.

State Farm offers general liability business insurance packages for many types of businesses. It’s difficult to discuss specific coverage, since business types and risks vary so widely. In addition to small business liability insurance, State Farm has a commercial liability umbrella policy which is important if you need $1 million or more in liability insurance. The company also has a wide range of business-related offerings, including commercial auto, workers compensation, health, life, retirement plans and professional/specialty products insurance. It’s good to know that you can use one company to cater to all your business insurance needs.

The company uses an agent business model, which means there are State Farm Insurance agents available nationwide. This model is often more expensive than direct-sales companies that don’t pay as many commissions. However, there can be value in having an agent. This personal connection can lessen anxiety when you have to file claims, and the personal partnership between you and your insurance company humanizes the claims process. The easier the claims process is, the more you can focus on your business.

State Farm is a mutual organization, so it doesn't answer to shareholders. As a result, it can offer lower rates, accept lower profits and fund business improvements without having to worry about its stock value. Mutual companies don’t pay out dividends to shareholders so they can refund some of any surplus back to its policyholders.

State Farm gives you has several avenues for contacting the company. You can get quote options by contacting them through their website, talk to a representative over the phone or go to one of State Farm’s offices and speak to an agent in person. State Farm consistently rates well for customer service and has agents available 24-hours to help with quote and policy questions.

State Farm is one of the biggest and most highly regarded insurance companies. Its high customer service and claims service ratings make it a good choice to consider when insuring your business. Their agents are available 24/7 over the phone, and State Farm offers prices that are comparable to similar insurance companies. This company has the pricing, coverage and customer service you would expect from a well-known insurance company.

Business.com Editorial Staff
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