Stellar Phoenix Data Recovery has a competitive recovery rate, excellent business features and an interface well suited for beginners. It offers advanced features as well, but these are not as clearly laid out, making the learning curve for this software steeper than with higher-ranked disk recovery programs.
We tested recovering deleted files for documents, images, video and audio in two ways: loss by deletion and loss caused by reformatting the drive. When it came to simple deletion, Stellar Phoenix Data Recovery earned a perfect score; the score was slightly lower for files lost in reformatting, but still over 95%, a respectable percentage.
The scan features are simple, but this application lacks some of the options found in the best disk recovery programs. When preparing a scan, it asks you to select the types of files you want to recover, including email files. This lets you shorten scan time by eliminating unneeded file types like apps. You can also select the partition to scan. Unlike most of the hard drive recovery programs we tested, the quick scan did not recover lost files well when dealing with a formatted drive. It also does not let you pause your scan.
Once the scan completes, this disk recovery software application shows you a list of files and lets you preview them to determine if you need them. However, the preview function did not always work for multimedia files. There are clear options to save scan results and to pull them up again at a later time.
Despite these minor flaws, Stellar Phoenix Data Recovery is a good software application. Plus, it offers useful features for business. The technician version gives managers and IT experts the ability to remotely access drives through their network. It also has tools specifically for recovering deleted files on a RAID server. However, if a newer version is released, you'll have to purchase it to get the upgrade, unlike other products that offer lifetime upgrades.
You can contact customer support by phone, live chat or email. It also has a knowledgebase with FAQs but no user manual.
Stellar Phoenix Data Recovery has many useful features for working with business computer systems. However, some of its advanced features take a little searching to find. It offers excellent recovery of lost data and is easy to use.
Contributing Reviewer: Karina Fabian
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