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SterlingNOW Review

By Skye Schooley, business.com Writer | Updated Sep 11, 2020

Sterling offers a variety of pre-employment screening options. The self-service division of the company, SterlingNOW, is especially convenient for small and midsize businesses that want to order quick, reliable background checks on their own terms, and it's most beneficial for those that need less than 100 checks per year. With its online portal, customizations and fast results, this agency is our pick as the best background check company for self-service.

SterlingNOW

SterlingNOW

The Best Background Check Companies of 2020

The Verdict

SterlingNOW, by Sterling, offers an easy-to-use platform for small businesses to order self-service background checks with quick turnaround times.

To run a report, you need to submit your business information, including the legal name of your company, to SterlingNOW. (Federal regulations require that your business is credentialed to request background screenings.) Once your account is set up, you can order the screenings you need.

SterlingNOW offers three screening packages that you pay for on a per-report basis. You may incur additional fees, like court processing fees, for some states.

Basic Plan

  • Cost: $29.95 per check
  • Included searches: Social Security number trace, multistate instant criminal check with verification, Department of Justice sex offender search and single-county criminal search

Preferred Plan

  • Cost: $59.95 per check
  • Included searches: Social Security number trace, multistate instant criminal check with verification, Department of Justice sex offender search, seven-year county criminal record search, federal criminal district search, and Office of Foreign Asset Control (OFAC) terrorist watchlist search

Pro Plan

  • Cost: $79.95 per check
  • Included searches: Social Security number trace, multistate instant criminal check with verification, Department of Justice sex offender search, seven-year county criminal record search, seven-year federal criminal district search, locator select with verification, and OFAC terrorist watchlist search

You can add on extra services, like a driver's record check for $9.95 each, and education or employment verification for $19.95 each. Custom packages are available.

Sterling also offers advanced services, like credit reports, drug and health screenings, executive investigations, fingerprinting, global checks, motor vehicle records, social media searches, workforce monitoring, and COVID-19 health tests. It conducts extensive verifications, like professional license and certification verifications, military employment verifications, and professional reference checks. The comprehensiveness of Sterling's capabilities makes it a convenient one-stop service for businesses seeking a pre-employment screening agency.

You can access a demo, FAQs, the Sterling blog, webinars and case studies on the company's website. You can reach customer support by phone or web chat. When we contacted Sterling's support team to ask about its services and test its customer support, its representatives were helpful and polite.

Image Credit: Ivan-balvan / Getty Images
SterlingNOW

SterlingNOW

The Best Background Check Companies of 2020

The Verdict

SterlingNOW, by Sterling, offers an easy-to-use platform for small businesses to order self-service background checks with quick turnaround times.

Skye Schooley: Staff
Skye Schooley,
business.com Writer
Skye Schooley is an Arizona native, based in New York City. After receiving a business communication degree from Arizona State University, she spent nearly three years living in four states and backpacking through 16 countries. During her travels, Skye began her blog, which you can find at www.skyeschooley.com. She finally settled down in the Northeast, writing for business.com and Business News Daily. She primarily contributes articles about business technology and the workplace, and reviews remote PC access software and collection agencies.