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Talech Review

By Business.com Editorial StaffLast Modified: August 14, 2018

Talech is cloud-based POS software for iPad headquartered in Palo Alto, California. It provides POS solutions to small businesses in the United States, Canada, the United Kingdom, Ireland and Spain. Two service plans are available: the Standard plan, which is designed for smaller retail businesses and quick-service restaurants, and the Premium plan, which is recommended for full-service retail businesses and restaurants. However, neither plan is designed to support service-based businesses such as spas and salons. Both plans support multiple locations, which is unique, as some of its competitors have separate plans for multi-location businesses. Talech offers a full suite of features, works with third-party POS hardware and can be used with all major U.S. payment processors. 

Two service plans are available from Talech. The Standard plan, which costs $69 per month (or $62 per month if you pay annually) is good for boutiques and other small retail stores and counter-serve or quick-service restaurants. The Premium plan costs $99 per month (or $89 per month if you pay annually) and is designed for larger retailers and full-service restaurants. Both plans can be used with additional devices and across multiple locations, with additional costs of $35 to $39 per device for the Standard plan and $44 to $49 for the Premium plan.

Best POS Systems
The Verdict
Talech is a great POS solution for small businesses because it works with existing or third-party hardware and the payment processing company of your choice.
Compare Quotes

You can use Talech with any major U.S. payment processing company, and Talech lists processing leaders Elavon, Chase and Global Payments among its partners. Being able to choose which payment processing company you work with allows you to shop around for the best rates, or to continue working with your current processor, which is an important consideration as you shop for a POS system if you're under contract with a processing company.

There's no hardware commitment required with Talech, as it works with third-party POS hardware. This can save you money, as you may be able to use the equipment you already own, and allows you to purchase POS hardware from the vendor of your choice if you decide to buy new equipment.

Talech provides its POS software on a month-to-month basis, with no lengthy contract requirement or early termination fees. If you decide to pay for the software annually rather than monthly, a discount is available. The company's terms of service are posted on its website, and are shorter and more straightforward than many such documents. The company doesn't sell POS hardware and doesn't advertise any free POS equipment offers that would tie you to a lengthy contract with unfavorable terms.

Talech has all the feature sets we looked for in POS systems. Both the Standard and Premium plans include basic inventory management tools and support more than 25,000 items. You can create item variations, add modifiers or exclusions, and set discounts. The Premium plan has advanced inventory tools, such as inventory alerts and automatic purchase ordering for when your stock gets low.

Both plans include customer management tools that you can use to create customer profiles and view sales histories. With the Premium plan, you can also run and track marketing campaigns. Both plans allow you to add your employees to the system and set permissions to control the tasks and data they can access. Your employees can clock in and out using this POS software, and you can manage their time sheets. You can run a variety of sales reports to gain insight on your revenue, customer behavior, hot products and top-performing sales staff. You can access back-office features through the app or from any browser.

Talech integrates with OneSaas, which allows you to connect the software with eCommerce platforms like BigCommerce, Volusion and Magnet, as well the accounting software QuickBooks Online and Xero.

The brands of credit and debit cards you can accept depend on your processing agreement, and whether or not you can accept EMV chip cards and contactless payments such as mobile wallets like Apple Pay and Android Pay depends on the type of payment terminal you purchase from your payment processing company. You can split payments with Talech and accept gift cards, cash, check and store credit. You can also accept orders online, though there may be an extra charge for this service.

You can reach Talech for customer support 24/7 via phone, email and live chat. You can also reach the company via Facebook and Twitter. The company's website has a variety of help resources, including a blog, video tutorials and how-to articles that give useful guidance on using specific features in this POS software. Services are available to help you set up the system or import your data from another system, which may be an important consideration if you have a large inventory or multiple registers or stores.

Talech is cloud-based POS software designed for use on iPads. It's a top choice for small business owners because you can use it with the processor of your choice and existing or third-party hardware. Two software plans are available, with versions for retail and restaurant available. There isn't a plan for service-based businesses such as salons and spas, however.

Best POS Systems
The Verdict
Talech is a great POS solution for small businesses because it works with existing or third-party hardware and the payment processing company of your choice.
Compare Quotes
Business.com Editorial Staff
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