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Micro Focus SecureMail Cloud Review

Bybusiness.com editorial staff,
business.com writer
| Updated
Jan 24, 2019
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> Technology
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Manage risk by protecting communications, proprietary data and personally identifying information (PII) with Micro Focus's SecureMail Cloud. This email security service provides end-to-end protection that is compatible with all data loss prevention (DLP), security and business applications. Micro Focus does not require cumbersome key management, yet it provides security that is stringent enough to meet financial and health regulations. SecureMail Cloud is trusted by large financial organizations, but it also offers affordable email encryption subscriptions to individuals. Micro Focus has anticipated every need and has created direct integrations and APIs for most popular business applications, making it a valuable companion to existing solutions.

Micro Focus SecureMail Cloud

Micro Focus SecureMail Cloud

The Best Internet Security and Antivirus Software of 2019

The Verdict

Micro Focus SecureMail Cloud is our pick for the best software solution to protect communications, proprietary data and personally identifying information (PII). This email security service provides compatible end-to-end protection for businesses.

Upon investigating SecureMail, you will notice strings of acronyms – MA, PCI, HITECH, UK FSA, EU, ERP, CRM, DLP, HIPPA, PCI DSS and ARRA, to name a few. This is because Micro Focus provides technologies to satisfy most compliance and regulatory requirements in addition to working alongside business applications. In fact, it functions as a direct companion with DLP solutions to help make policy enforcement consistent. For added integration, it also offers RESTful APIs as a plugin for numerous business applications. This email security is natively compatible with mobile phones, including Android phones. Administrators can easily manage all functions, including policies, deployment and reporting, using the management console.

SecureMail Cloud is a fully functional SaaS service with the option to use its connected gateway tool to integrate with onsite DLP, security, archive and eDiscovery solutions. The on-premise solution is provided via an integrated ISO image that includes CentOS (a hardened version of Red Hat Linux). The ISO image can be installed by administrators on their choice of hardware. 

SecureMail uses identity-based encryption (IBE), which is a type of public-key cryptography, to generate end user keys using identities. Since the security policies are encoded directly in the encryption and authentication methods, there is no need to manage traditional certificates or certification authorities. This greatly decreases the resources your company needs to manage keys. The SecureMail Gateway also supports the common protocols TLS, S/MIME and PGP. To keep processes running smoothly without human intervention, the use of OpenPGP or S/MIME is sparked by whether the recipient's public key is OpenPGP or S/MIME.

Micro Focus supports policy-based encryption by utilizing DLP solutions already in place. So rather than having to configure Micro Focus to filter email content, it works alongside your DLP protocols. If the data-loss-prevention filter recognizes sensitive content, it is routed to Micro Focus, which encrypts it. The admin does not have to configure Micro Focus separately to enforce policy. Micro Focus is compatible with all major DLP protocols. However, Micro Focus can also manage policies and groups and assign unique permissions to different users and groups.

This email encryption company provides an exclusive way to handle disaster recovery. In many cases, if some major failure happens that compromises the keys or stored information, the recipients can no longer access their encrypted emails. Alternatively, if you're fortunate, they may be restorable, but that is time-consuming and frustrating. SecureMail customers create a master key (managed under dual controls) that is stored on a removable storage device and redundantly backed up securely (off-premise, most often). If a disaster occurs, the master key can be restored to a new SecureMail appliance and it will automatically restore all recipient keys without system interruption.

IT administrators in most large organizations are taxed before adding yet another solution to their system. Good news, many large organizations report the resource usage of deploying SecureMail as low as 10 percent full-time equivalent (FTE). Once deployed, the admin only has to manage policies and groups, monitor events, manage archiving and facilitate legal inquiries. For the most part, deployment is hands-off and can be done through the network without individual installations. SecureMail is directly compatible with the Windows Active Directory and Exchange. Users can log in to Windows and be automatically logged in to SecureMail. There is little or no need for admins to have to train new users on how to use the encryption software. In addition, users can request new passwords if they have forgotten them, and the system will handle the creation of new passwords without the admin having to manage it.

There is a wide range of reporting options, including preconfigured reports as well as sort and search options. Preconfigured reports include reports by date, domain, user, sender, reader, user per Micro Focus product and deployment reports. From the administration console, admins can easily create new policies such as encryption policies for new clients and mobile policies, as well as authentication and password requirements. Admins can schedule backups and archiving from the console too. Message files are compatible with e-discovery processes.

For successful and cooperative secure communications, a straightforward recipient experience is vital. Your recipients are your clients, business associates and potential customers, so the last thing you want them to have to do is to jump through hoops to receive your secure email. SecureMail-received mail can be opened using the Outlook plugin or by using the Zero Download Messenger (ZDM). The ZDN is a web-based message application that is compatible regardless of email platform or browser. Messages can also be accessed using any device running a standard browser. Recipients can send secure email messages back to your company free of charge as well.

Micro Focus anticipates real-world usage scenarios, and based on solid research, it has rolled out numerous direct integrations, helpful APIs and compatibility with most platforms, just as the market demands. Micro Focus works with all DLPs, mail servers, enterprise resource planning (ERP), customer relationship management (CRM), Outlook, Lotus, security software, Office 365 and much more. Secure messages are compatible with all email clients, including Outlook, Lotus Notes, Gmail and Yahoo Mail.

Micro Focus offers email security for all of your company's endpoints, including mobile phones, tablets and laptops. Unlike some services, Micro Focus provides native support for mobile devices rather than relying on mobile devices navigating the web portal, which may or may not be 100- percent compatible. Mobile support is available for Apple iOS 5.0+, Android 2.2, 2.3 and 4.0, and Blackberry 5.0+. This email encryption service is also compatible with identity and access management systems, Blackberry Enterprise Server, mobile device management (MDM), Microsoft Exchange, the Symantec Enterprise Vault, Thales nShield Connect Hardware Security Modules (HSMs) and Operator Card Set (OCS). Micro Focus provides APIs for integrating with nearly any businesses solution, making it one of the most compatible email encryption solutions available.

Extra features Micro Focus provides include secure transmission of large files, digital signatures, file encryption, e-discovery and archive tools, and secure forms. Using the large-file service, your company can send large files to recipients, who simply click the attachment link to download the large file. The file-encryption service encrypts any kind of file, and it remains secure regardless of where it is stored. The E-discovery Accelerator allows rapid decryption and indexing to facilitate forensic audits.

Micro Focus SecureMail Cloud is a secure, simple-to-roll-out option for all businesses, from small medical offices to large financial organizations. The company also offers affordable yearly online plans for individuals. If you are looking for a solution that will merge easily into your current network, Micro Focus is worth investigating. It offers more direct integrations than most solutions and numerous APIs for working with most business applications. Email communications are compliant, secure and compatible with eDiscovery. SecureMail is a complete solution that is proven and flexible. It is well worth looking into.

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Micro Focus SecureMail Cloud

Micro Focus SecureMail Cloud

The Best Internet Security and Antivirus Software of 2019

The Verdict

Micro Focus SecureMail Cloud is our pick for the best software solution to protect communications, proprietary data and personally identifying information (PII). This email security service provides compatible end-to-end protection for businesses.

business.com editorial staff
business.com editorial staff
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