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Washington Tax Services Review

By Business.com Editorial StaffLast Modified: December 15, 2017

Washington Tax Service has been in business since 1989. This tax debt relief service has a staff of four enrolled agents available to assist you and provide tax debt help, and you can call in, ask questions and receive a free consultation.

This company can help you address tax problems with the IRS and with your state. If the IRS has placed a lien on your credit, Washington Tax Service can work with the IRS to remove the lien. If your wages are being garnished or you have other assets that the IRS is levying, this service can help remove the levy, as well.

Washington Tax Services
Washington Tax Services
Tax Debt Relief Services
The Verdict
While this company's prices are competitive and it works on your behalf for all of the negotiations available with the IRS, it only has one type of tax professional on staff and earned a low customer support score, especially lacking empathy in our experience.
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Washington Tax Service works with the IRS on all tax relief negotiations, including innocent spouse relief, offers in compromise, installment agreements, currently not collectible and other negotiations that may help lessen your tax debt – or at least make it manageable. Remember that you must qualify for these programs in order for Washington Tax Service to work on them for you with the IRS.

We reached out to this company several times with questions on IRS tax notices regarding tax debt to calculate a competency score based on the agents' thoroughness and knowledge. We also considered whether or not the agents told us how to fix the problem, as well as how they answered our questions. Washington Tax Service was knowledgeable about the IRS tax notices, and it answered our questions; however, agents did not advise us on how to fix the problem, and instead seemed only to work on trying to sell the company's services.

We also contacted Washington Tax Service at various times on different days to evaluate its customer service. This score was based on transparency, consistency and communication, as well as whether or not the company was responsive to email and whether it followed up with us. This company scored well in many of these categories, though it had the lowest communication score of the services we tested, which resulted in a lower customer support score overall.

Washington Tax Service employs four enrolled agents, which are certified by the government to work on your case and represent you. However, it doesn’t offer any other professionals – namely, tax attorneys and certified public accountants – who are legally permitted to represent your case before the IRS. The best tax debt services we reviewed give you access to all three types of authorized tax professionals.

This company charges a flat fee for its services, which can vary depending on the work required for your case. While your cost will depend on your specific case and needs, the average fee Washington charges is on par with the industry. There is no retainer that you need to pay up front, and no minimum amount of debt you need to owe to the IRS before this company will work with you.

Washington Tax Service offers the services we looked for in tax debt relief services, in that they work with both federal and state tax issues and work to lift levies and liens. However, it had lower competency and customer support scores, which are based on our testing and experience, than other tax debt relief services we reviewed.

Washington Tax Services
Washington Tax Services
Tax Debt Relief Services
The Verdict
While this company's prices are competitive and it works on your behalf for all of the negotiations available with the IRS, it only has one type of tax professional on staff and earned a low customer support score, especially lacking empathy in our experience.
Compare Quotes
Business.com Editorial Staff
Business.com is a community of more than 150,000 small business experts and business owners. Ask a question, get great advice and put our tools to work for you.
Washington Tax Services
Tax Debt Relief Services
The Verdict
While this company's prices are competitive and it works on your behalf for all of the negotiations available with the IRS, it only has one type of tax professional on staff and earned a low customer support score, especially lacking empathy in our experience.
Compare Quotes

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