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World Wide Dictation Review

By Adam Uzialko, business.com Writer | Updated Feb 04, 2020

World Wide Dictation brings wide-ranging experience in the transcription space to its medical transcription services. With multiple ways to upload audio dictation, reasonably fast turnaround, certified medical transcriptionists dedicated to each account and significant security measures, World Wide Dictation offers a high-quality transcription service that can adapt to your existing workflow. Its breadth of options in every aspect earns it our best pick for most flexible medical transcription service.

World Wide Dictation

World Wide Dictation

The Best Medical Transcription Services of 2020

The Verdict

World Wide Dictation offers a breadth of transcription services that extends well beyond the healthcare industry. Its flexibility makes it suitable for any medical practice's workflow, earning it our best pick for a flexible transcription service.

View all our recommendations for medical transcription services on our best picks page. 

 

Editor's note: Considering a medical transcription service for your practice? Fill out the questionnaire below and you will be contacted by our vendor partners to help you find the right service for you.

 

Pricing

Pricing structure should be a major consideration in your choice of medical transcription service. Some companies have less-than-transparent pricing models that are no longer considered the standard, such as the per-minute rate. Billing per minute makes transcriptions difficult for a client to audit and puts them at high risk of abuse by disreputable companies. Instead, look for a medical transcription service that bills by the line, in terms of visible black characters (VBCs). As the name suggests, a VBC is any letter, number or punctuation mark you can see. In the standard pricing model, 65 VBCs equals one line, and the rate you'll pay per line should be clear in your agreement.

World Wide Dictation employs this per-line method and charges a competitive rate. Starting at 8 cents per line for the standard 24-hour turnaround, the company is right in line with the prices for the other leading medical transcription services in our review. Additional services, such as direct EMR system data entry, cost 2 or 3 cents more per line, which also aligns with other leading companies.

One nice feature World Wide Dictation offers that we didn't commonly encounter with medical transcription companies is a free trial. At no charge or obligation, you can test out World Wide Dictation's services by uploading an audio file of your own to the company's system for it to transcribe. It also allows you to test different methods of audio dictation delivery and transcribed document receipt to make sure the service will line up with your existing workflow.

World Wide Dictation requires no setup fees or long-term contracts, making it a great option for companies that only need one-off or occasional medical transcription services. Many medical transcription services require you to sign a business agreement at the very least, while some require a minimum 30-day commitment. Still others require a yearlong commitment, so the lack of long-term arrangements makes World Wide Dictation notably flexible.

Features

There's a lot more to medical transcription services than meets the eye. To be sure you get everything you need in a service, it's important to review a list of key features. Here's a closer look at the features we examined in our review and how World Wide Dictation measures up to the competition.

Quality Assurance Process

World Wide Dictation assigns dedicated, certified medical transcriptionists to your account. This is especially useful because providers all have unique styles of dictation, not to mention varying inflections and accents. A dedicated transcriptionist learns the nuances of your practice's and staff's dictation styles, making for a more accurate transcription.

It also monitors 100% of the work on a new account for up to a month to ensure it's going smoothly. During this time period, transcribed documents go through multiple layers of editing to ensure accuracy. As the dedicated transcriptionist and your practice develop a relationship, the oversight is reduced. It is worth noting that many medical transcription services maintain layers of oversight throughout the life of the account; however, many of them do not employ dedicated transcriptionists like World Wide Dictation does.

Turnaround Times

World Wide Dictation offers relatively flexible turnaround times, though its STAT option is a bit slower than some other companies' expedited services. The standard turnaround for all clients is within 24 hours, while a STAT option makes delivery of transcription available within four hours. Some of the other services in our review can deliver transcribed documents within one hour of accessing the audio dictation.

Audio Dictation Delivery Methods

World Wide Dictation offers several methods for you to upload audio dictation, including a secure web portal and a toll-free telephone number for call-in dictation. It also offers a mobile app for iOS and Android devices that uses a secure distribution server to protect sensitive data.

Transcribed Document Delivery Methods

Generally, World Wide Dictation returns transcribed documents via the same secure web portal you can use to upload audio dictation. In the portal, transcribed documents are accessible alongside the audio dictation in perpetuity. World Wide Dictation also offers direct entry into your preferred electronic medical records (EMR) system for an added cost of about 2 cents per line, depending on the complexity and volume of the work.

Integrations

World Wide Dictation does not maintain or build HL7 interfaces to EMR systems but does offer direct data entry in your EMR. Instead of maintaining integrations, the company logs in to the EMR system directly and populates the appropriate fields with data from the audio dictation.

Security

World Wide Dictation employs 256-bit encryption on its secure web portal and mobile apps. This exceeds the HIPAA requirement of 128-bit encryption. In addition, all medical transcriptionists must be certified, indicating that their knowledge of HIPAA compliance is up to date.

Other Services

In addition to medical transcription services, World Wide Dictation offers services targeting the insurance, legal and government spaces, as well as court reports and live transcription of public meetings.

Overall, World Wide Dictation offers a flexible service that checks the major boxes.

Limitations

World Wide Dictation's major limit is its lack of a one-hour turnaround option. While that speed is usually only necessary in hospitals, it is a nice option to have in case you ever need a document returned very soon after uploading audio dictation. However, if you expect to rarely use the STAT option, or if four hours is expedited enough for you, World Wide Dictation offers an excellent service with high security and certified medical transcriptionists dedicated to your account.

 

Editor's note: Considering a medical transcription service for your practice? Fill out the questionnaire below and you will be contacted by our vendor partners to help you find the right service for you.

 

Image Credit: Kritchanut / Getty Images
World Wide Dictation

World Wide Dictation

The Best Medical Transcription Services of 2020

The Verdict

World Wide Dictation offers a breadth of transcription services that extends well beyond the healthcare industry. Its flexibility makes it suitable for any medical practice's workflow, earning it our best pick for a flexible transcription service.

Adam Uzialko: Writer
Adam Uzialko,
business.com Writer
Adam C. Uzialko, a New Jersey native, graduated from Rutgers University in 2014 with a degree in political science and journalism and media studies. He reviews healthcare information technology, call centers, document management software and employee monitoring software. In addition to his full-time position at Business News Daily and business.com, Adam freelances for several outlets. An indispensable ally of the feline race, Adam is owned by four lovely cats.