Zoho Meeting Review

By
Chad Brooks
,
business.com writer
| Updated
Apr 23, 2020
Image Credit: EvgeniyShkolenko / Getty Images

Zoho Meeting is a unique and versatile video conferencing solution, with service plans designed for both meetings and webinars. The system is hosted entirely on a web browser, which sets it apart from other video conference platforms because hosts and participants don't have to download and install any software. Zoho offers many of the video conferencing features businesses look for most, including screen sharing, meeting recordings and RSVP scheduling.   

Zoho Meeting

Zoho Meeting

The Best Video Conferencing Service Reviews of 2020

The Verdict

Zoho Meeting is a browser-based webinar and video conferencing service that is easy to use, flexible and inexpensive. The variety of pricing plans suit the needs and budget of any small or midsize business.

To see all of our recommendations for video conferencing services, visit our best picks page. 

Zoho Meeting Pricing  

Zoho Meeting offers several different plans based on whether you want to host video conferences or live webinars. There is a free offering in addition to the paid plans. Plans differ by price, purpose and the number of attendees.  

Below is a breakdown of each plan.

Free

  • Cost: No charge

  • Participants: Up to 3 meeting attendees and 10 webinar participants

  • Features: VoIP/ webcam sharing, screen sharing, options to remove and mute participants, polls, Q&As and webinar analytics

Meetings

  • Cost: $8 per host, per month when paid annually; $10 per host, per month when paid monthly

  • Participants: 100

  • Features: RSVP scheduling, screen sharing, chat, embed meeting widget, international dial-in numbers, meeting recording, email reminders, calendar integration, change presenters, meeting locks, moderator controls, app for iOS devices, and the ability to give control of the meeting to another participant. You also get storage space for up to 10 recordings. 

Webinar 25

Cost: $15 per host, per month when paid annually; $19 per host, per month when paid monthly

Attendees: 25

Webinar 50

Cost: $23 per host, per month when paid annually; $29 per host, per month when paid monthly

Attendees: 50

Webinar 100

Cost: $31 per host, per month when paid annually; $39 per host, per month when paid monthly

Attendees: 100

Webinar 250

Cost: $63 per host, per month when paid annually; $79 per host, per month when paid monthly

Attendees: 250   

All webinar plans have access to the same features. These include registrations, customizable registration forms, registration widgets, reminder emails, screen sharing, VoIP, webcam sharing, Q&A, polling, international dial-in numbers, in-depth analytics, recording and cloud storage, reports, and options to add co-organizers. There is also a tool that allows the host to let an attendee talk and options to join webinars from iOS or Android devices. 

Zoho offers a 14-day free trial. No credit cards are required. 

Zoho Meeting Features   

All pricing plans include the essential features for video conferencing software. This is especially useful for small businesses that are either on a budget or don't require large numbers of participants; they aren't locked out of the best features at lower pricing levels.   

Some of the most valuable Zoho Meeting features include the integrated calendar application and RSVP scheduling as well as screen sharing, and the ability to record and store webinars and conferences for later viewing.   

Zoho Meeting also offers audience polling, question-and-answer sessions, analytics and reporting, international dial-in numbers, and email reminders to make sure audiences don't miss meetings.   

There is also a mobile app for iOS and Android devices. From the app, you can conduct online meetings, conferences and live demos.

Zoho Pros

You access Zoho Meeting via a web browser, which means meeting hosts and participants aren't required to download any software. While there are desktop and mobile apps you can use to host and join meetings, you get the same functionality via any web browser. Some services we analyzed require users to download software to host or join a meeting.   

A number of video conference solutions offer tiered pricing structures that limit features for the cheapest plans, but all features offered by Zoho are available to everyone, regardless of which paid plan they use.

Zoho Cons 

Customer support isn't available by phone. To get your questions answered, you'll need to rely on the user guides and other training materials on the Zoho website.   

Another negative is the maximum number of people you can host in a webinar. Many webinars are attended by hundreds, if not thousands, of people at one time. If you host webinars with a large group of participants, then Zoho probably won't be the best video conference platform for you. Even the most expensive plan limits the number of attendees to 250.

Customer Support 

Zoho Meeting customer support is, unfortunately, limited, even for paid subscribers. While a technical support line is available for paid subscribers to other Zoho programs, Meeting is absent from the list of supported products. Instead, Zoho Meeting offers an online community, FAQs and web-based resources to help users figure out the system for themselves.   

While this is an inconvenience, it is not an insurmountable obstacle. Zoho Meeting is relatively easy to operate, and in the event you run into any issues, the online materials are clear and concise.  

Editor's note: Looking for the right video conference service for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

 

Zoho Meeting

Zoho Meeting

The Best Video Conferencing Service Reviews of 2020

The Verdict

Zoho Meeting is a browser-based webinar and video conferencing service that is easy to use, flexible and inexpensive. The variety of pricing plans suit the needs and budget of any small or midsize business.

Chad Brooks
Chad Brooks
Chad Brooks is a Chicago-based writer with more than 20 years of media experience. A graduate of Indiana University, Chad began his career with Business News Daily in 2011 as a freelance writer. In 2014, he joined the staff as a senior writer. Currently, Chad covers a wide range of B2B products and services, including business phone systems, time and attendance systems, payroll services, and conference call services. Before joining Business News Daily and business.com, Chad spent nearly a decade as a staff reporter for the Daily Herald in suburban Chicago. Chad's first book, "How to Start a Home-Based App Development Business," was published in 2014. He lives with his wife and daughter in the Chicago suburbs.