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Advice
How can I negotiate a bulk discount on gift cards for employees?
QUESTION | BY The Wellness Center Hawaii | 5 ANSWERS | LAST ACTIVITY ON 06/19/20

How should I buy 17 gift cards for my employees to use at a nice restaurant? All the restaurants are located in Waikiki in large hotels. I have budgeted $50 per card. Is it unreasonable to ask the...

Advice
How do you respond to customers that are always bargaining the price?
QUESTION | BY Lily Deng | 34 ANSWERS | LAST ACTIVITY ON 06/17/20

I?m a freshman with international trading, there are some customers always bargaining price although my margins are very low. How should I reply them? (Other than talking about the good quality).

Advice
How do I get genuine campaigns for a call center?
QUESTION | BY Amar Mehra | 17 ANSWERS | LAST ACTIVITY ON 06/05/20

We have been in the contact center industry for the past few years and are now working on inbound and outbound campaigns (technical support). We are looking for more campaigns to ramp up our...

Advice
I?m just starting to use videoconferences for sales calls. How should I differentiate my body language from that of a face-to-face meeting?
QUESTION | BY S. Thomas Warden | 9 ANSWERS | LAST ACTIVITY ON 05/29/20

I have begun to frequently using video chat as a means of negotiating sales and meeting potential partners abroad. I'd like to develop effective relationships with these partners without always...

Advice
What causes stress for you when you are selling?
QUESTION | BY Madhan kishore | 15 ANSWERS | LAST ACTIVITY ON 05/25/20

I'm working with sales team for the past years, I would like to know the other sales persons stress & overcomes. So it will help me to learn more about sales & also to overcome the stress.

Advice
Any recommendations for a coupon management system?
QUESTION | BY Anonymous User | 17 ANSWERS | LAST ACTIVITY ON 05/09/20

Context: Store owner (medium size retail store) is looking to offer coupons to customers (in this case in exchange for feedback). I see mainly 2 options: 1. Build/add this functionality into an...

Advice
We want to develop a Sales Manual. Rather than invent the wheel, has anyone written a one?
QUESTION | BY BRIEN WELWOOD | 1 ANSWERS | LAST ACTIVITY ON 04/29/20

We sell Access Control Systems, (Electronic systems that control access to doors) (Devices are proximity card / keypad / Retina / Fingerprint readers, etc.) We want to develop a sales manual to...

Advice
Can you recommend a business phone system with good intercom features?
QUESTION | BY Jan Dietrick | 2 ANSWERS | LAST ACTIVITY ON 03/11/20

We are changing our ISP (internet service provider) so we'll need a new business phone system. It will be a cable ISP that translates to analog. We have about 5 call center work stations and 5...

Advice
How can I expand my professional photo editing business?
QUESTION | BY Shelley Morris | 5 ANSWERS | LAST ACTIVITY ON 03/09/20

Hi everyone, I hope you are all doing well. I'm an owner, photographer and graphic designer for a company called Offshore Clipping Path. We offer high-quality professional photo editing services....

Advice
How can I find new clients in need of call center services?
QUESTION | BY Diana Enriquez | 3 ANSWERS | LAST ACTIVITY ON 03/09/20

I have a couple of months under my belt in opening a call center service business. I've hired phone operators that have an exceptional talent for sales and customer service. Up until now, I've done...

Advice
How do I categorize inventory on my online clothing website?
QUESTION | BY Kim Griffith | 4 ANSWERS | LAST ACTIVITY ON 03/06/20

I'm trying to decide the appropriate way to categorize my inventory. It's women's fashion for pants, dresses, skirts, tops, and misc accessories. I don't want to create too many different...

Advice
What is the best customer acquisition strategy for selling SaaS to companies?
QUESTION | BY Juliette JJ | 15 ANSWERS | LAST ACTIVITY ON 02/21/20

Hi, I am developing my startup which is selling online HR tool for recruiters. I am trying to reach HR specialists from different companies via LinkedIn (invitation and sending inMail). However,...

Advice
How long should sales commission be paid for?
QUESTION | BY Penny Soumelidis | 0 ANSWERS | LAST ACTIVITY ON 02/15/20

I am looking to hire a commission-only salesperson. I am thinking of offering him a 5% gross profit on each sale. My question is how long do I pay this commission for? Is it the length of the...

Advice
What is the best way to recruit sales reps for our wholesale jewelry business?
QUESTION | BY Tony Hisir | 3 ANSWERS | LAST ACTIVITY ON 02/14/20

We have been established in the wholesale handmade jewelry business since 1985. We are looking for sales reps who visit the specialty gift shops and trading posts. What would you suggest to find the...

Advice
What is the most important make or break step in the sales process?
QUESTION | BY S. Thomas Warden | 31 ANSWERS | LAST ACTIVITY ON 02/14/20

My sales process fluctuates in how effective it is and it's hard to know which parts are going wrong. What is the most important step in the sales process to make sure I get right every time?

Advice
How can I collect a referral fee when recommending a potential client to another in my field?
QUESTION | BY Dina Melucci | 15 ANSWERS | LAST ACTIVITY ON 02/13/20

I cannot take on any new students (clients) for my music studio right now. How do I make an income from all the referrals I'm giving away???

Advice
Does anyone have experience putting a commissioned sales force together successfully?
QUESTION | BY Kirk Watari | 18 ANSWERS | LAST ACTIVITY ON 02/05/20

I have an exciting product / service and need a simple but effective commissioned sales structure that is fair, incentivized without giving away the house.

Advice
What are untapped lead generation techniques for a service-based company?
QUESTION | BY Keith Heavilin | 1 ANSWERS | LAST ACTIVITY ON 01/28/20

I have a service-based company. I know the common lead generation practices. I also applied some of them to measure the result. Are there any specific tactics that are effective for lead generation?

Advice
What is a fair compensation structure for our delivery employees?
QUESTION | BY Helena Botha | 0 ANSWERS | LAST ACTIVITY ON 01/08/20

Good day, I would like some advice on the above mentioned. We pay commission to our delivery people for new business, 10% of sales. Under the current structure, we pay indefinitely, even if they...

Advice
How can I find new clients?
QUESTION | BY Adarsh Vasudev | 4 ANSWERS | LAST ACTIVITY ON 11/10/19

I'm looking to acquire new/additional clients. I have sent them emails and tried to call. Unfortunately, those tactics have not returned any response. Up until now, I have done everything that I can...