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Advice
What is the best automated dialer for outbound calls to customers?
QUESTION | BY Mahendra Salvi | 5 ANSWERS | LAST ACTIVITY ON 07/26/20

I want to better manage my leads and need to have on the spot outbound calls to customers to do so. What is the best automated dialer for making outbound calls? I want a dialer to be able to help me...

Advice
How do I get genuine campaigns for a call center?
QUESTION | BY Amar Mehra | 18 ANSWERS | LAST ACTIVITY ON 07/18/20

We have been in the contact center industry for the past few years and are now working on inbound and outbound campaigns (technical support). We are looking for more campaigns to ramp up our...

Advice
How can I negotiate a bulk discount on gift cards for employees?
QUESTION | BY The Wellness Center Hawaii | 6 ANSWERS | LAST ACTIVITY ON 07/13/20

How should I buy 17 gift cards for my employees to use at a nice restaurant? All the restaurants are located in Waikiki in large hotels. I have budgeted $50 per card. Is it unreasonable to ask the...

Advice
How do you respond to customers that are always bargaining the price?
QUESTION | BY Lily Deng | 34 ANSWERS | LAST ACTIVITY ON 06/17/20

I?m a freshman with international trading, there are some customers always bargaining price although my margins are very low. How should I reply them? (Other than talking about the good quality).

Advice
I?m just starting to use videoconferences for sales calls. How should I differentiate my body language from that of a face-to-face meeting?
QUESTION | BY S. Thomas Warden | 9 ANSWERS | LAST ACTIVITY ON 05/29/20

I have begun to frequently using video chat as a means of negotiating sales and meeting potential partners abroad. I'd like to develop effective relationships with these partners without always...

Advice
What causes stress for you when you are selling?
QUESTION | BY Madhan kishore | 15 ANSWERS | LAST ACTIVITY ON 05/25/20

I'm working with sales team for the past years, I would like to know the other sales persons stress & overcomes. So it will help me to learn more about sales & also to overcome the stress.

Advice
Any recommendations for a coupon management system?
QUESTION | BY Anonymous User | 17 ANSWERS | LAST ACTIVITY ON 05/09/20

Context: Store owner (medium size retail store) is looking to offer coupons to customers (in this case in exchange for feedback). I see mainly 2 options: 1. Build/add this functionality into an...

Advice
How can I expand my professional photo editing business?
QUESTION | BY Shelley Morris | 5 ANSWERS | LAST ACTIVITY ON 03/09/20

Hi everyone, I hope you are all doing well. I'm an owner, photographer and graphic designer for a company called Offshore Clipping Path. We offer high-quality professional photo editing services....

Advice
How can I find new clients in need of call center services?
QUESTION | BY Diana Enriquez | 3 ANSWERS | LAST ACTIVITY ON 03/09/20

I have a couple of months under my belt in opening a call center service business. I've hired phone operators that have an exceptional talent for sales and customer service. Up until now, I've done...

Advice
How do I categorize inventory on my online clothing website?
QUESTION | BY Kim Griffith | 4 ANSWERS | LAST ACTIVITY ON 03/06/20

I'm trying to decide the appropriate way to categorize my inventory. It's women's fashion for pants, dresses, skirts, tops, and misc accessories. I don't want to create too many different...

Advice
What is the best customer acquisition strategy for selling SaaS to companies?
QUESTION | BY Juliette JJ | 15 ANSWERS | LAST ACTIVITY ON 02/21/20

Hi, I am developing my startup which is selling online HR tool for recruiters. I am trying to reach HR specialists from different companies via LinkedIn (invitation and sending inMail). However,...

Advice
What is the best way to recruit sales reps for our wholesale jewelry business?
QUESTION | BY Tony Hisir | 3 ANSWERS | LAST ACTIVITY ON 02/14/20

We have been established in the wholesale handmade jewelry business since 1985. We are looking for sales reps who visit the specialty gift shops and trading posts. What would you suggest to find the...

Advice
What is the most important make or break step in the sales process?
QUESTION | BY S. Thomas Warden | 31 ANSWERS | LAST ACTIVITY ON 02/14/20

My sales process fluctuates in how effective it is and it's hard to know which parts are going wrong. What is the most important step in the sales process to make sure I get right every time?

Advice
How can I collect a referral fee when recommending a potential client to another in my field?
QUESTION | BY Dina Melucci | 15 ANSWERS | LAST ACTIVITY ON 02/13/20

I cannot take on any new students (clients) for my music studio right now. How do I make an income from all the referrals I'm giving away???

Advice
Does anyone have experience putting a commissioned sales force together successfully?
QUESTION | BY Kirk Watari | 18 ANSWERS | LAST ACTIVITY ON 02/05/20

I have an exciting product / service and need a simple but effective commissioned sales structure that is fair, incentivized without giving away the house.

Advice
How can I find new clients?
QUESTION | BY Adarsh Vasudev | 4 ANSWERS | LAST ACTIVITY ON 11/10/19

I'm looking to acquire new/additional clients. I have sent them emails and tried to call. Unfortunately, those tactics have not returned any response. Up until now, I have done everything that I can...

Advice
I am looking for inbound projects for my company. We've been running outbound campaigns for almost 4 years now. Can anyone guide us?
QUESTION | BY Amar Mehra | 8 ANSWERS | LAST ACTIVITY ON 10/23/19

Call center campaigns, BPO, outsourcing.

Advice
Is food sampling at grocery stores cost effective?
QUESTION | BY Andrew Keenan | 4 ANSWERS | LAST ACTIVITY ON 09/10/19

We are trying to court a new client that has a very delicious but unusual breakfast product. They need new branding, which we have covered, but they also need to increase sales dramatically. They are...

Advice
How long can it take to make my first sale?
QUESTION | BY Anonymous User | 4 ANSWERS | LAST ACTIVITY ON 09/05/19

Thank you in advance for reading my post. I invented a program that changes something in the brain and I connected it to weight loss on https://www.weightabreeze.com/. It has only been 12 days since...

Advice
Is video conferencing helpful for businesses?
QUESTION | BY Preston Odenbrett | 26 ANSWERS | LAST ACTIVITY ON 07/25/19

Can you save time and money? I have been using video conferencing, but I guess I want to know what you think of it.