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Advice
How do we get customers to shop local all the time?
QUESTION | BY Jason Waite | 9 ANSWERS | LAST ACTIVITY ON 12/05/15

We had one of our highest day in sales this past Saturday for Small Business Saturday. We were honored by the community's support and the other small businesses that helped sponsor our event and get...

Advice
What should I look for in a CRM platform?
QUESTION | BY Barbara Ciosek | 15 ANSWERS | LAST ACTIVITY ON 09/15/15

I keep getting calls and emails from companies looking to sell me their CRM platform. I am still growing my customer base. I don't know much about CRM platforms and think I am doing fine without...

Advice
How do I squeeze more business out of an existing customer?
QUESTION | BY Michellyn Miner | 34 ANSWERS | LAST ACTIVITY ON 09/13/15

I have already built strong relationships with the client base for my yoga studio. I want to launch a health and wellness program through the studio for an additional price. Instead of looking for...

Advice
How would you approach and sell to high level employees like CEO's?
QUESTION | BY Shefali Korke | 13 ANSWERS | LAST ACTIVITY ON 08/11/15

I am looking to sell CEO dashboards and need to reach out to CEO's. What has worked well for you in sales selling to higher level executives, if you don't mind sharing. Do you cold call, email,...

Advice
How do I get a customer to place more than one order with me?
QUESTION | BY Anonymous User | 11 ANSWERS | LAST ACTIVITY ON 08/10/15

I have a meeting with a new customer later today and would like him to place a lot of orders... any advice? Bit generic I know but any advice is appreciated. What sales techniques do you use?

Advice
Does anyone know of a good site/place to find wholesale reps to sell my product?
QUESTION | BY Patty Colman | 16 ANSWERS | LAST ACTIVITY ON 07/30/15

I am looking for sales reps and companies that sell your product. I have been told to Google "gift reps" but really want to find some quality companies/people.

Advice
Is it possible to get IT - Software sales / marketing people working for equity or on a commission only basis?
QUESTION | BY Sampath Kumar | 18 ANSWERS | LAST ACTIVITY ON 07/29/15

Is it possible to get people working for equity or on a commission only basis in IT/Software (sales, marketing, business development, solution sellers, deal closers, business broker)? And where can I...

Advice
How do I approach building a commission-based sales team?
QUESTION | BY Elinor Cohen | 5 ANSWERS | LAST ACTIVITY ON 07/08/15

I am already working with European customers, but I want more. I realize that although my line of work is online and does not require my physical presence, businesses in Europe still prefer the...

Advice
How shall I push this customer?
QUESTION | BY James Chen | 12 ANSWERS | LAST ACTIVITY ON 07/05/15

The boss of this customer is aged, traditional and prudent. His company is in Germany. Recently, he showed interest on one of our product and price, and asked me to send out the sample. I did so and...

Advice
I want to offer my best clients price cuts, but how much of a discount is too much?
QUESTION | BY Rob McLaughlin | 18 ANSWERS | LAST ACTIVITY ON 06/22/15

I know that offering discounts is a great way to ensure loyalty, but I also want to make sure that I'm not losing money on my best customers. How do you tow the line between encouraging loyalty and...

Advice
How do you get a C-Suite level executive to agree to a face to face meeting?
QUESTION | BY Annie Durkin | 9 ANSWERS | LAST ACTIVITY ON 06/18/15

I work for an insurance consulting firm and my job is to prospect/find new leads & establish client connections. I find it nearly impossible to communicate our services & solutions via email or...

Advice
Do you still use old fashioned snail mail to attract new customers and generate leads?
QUESTION | BY Steven Mallows | 30 ANSWERS | LAST ACTIVITY ON 06/11/15

All of our focus for lead generation and prospecting is currently online. However, I have often wondered if a good old fashioned direct mail letter of introduction to an identified prospect actually...

Advice
How do I convince customers with a product demonstration?
QUESTION | BY Grace Atkin | 13 ANSWERS | LAST ACTIVITY ON 04/16/15

I work in the SaaS (Software-as-a-Service) industry and have trouble selling. Can someone tell me how to convince potential customers quickly through demonstrating a software product?

Advice
How do I respond to a question about price too early?
QUESTION | BY Michael Storey | 28 ANSWERS | LAST ACTIVITY ON 04/13/15

What's the best way to respond when someone asks for the price of your product before you have had a chance to do adequate discovery and needs analysis? We sell technology products, and often come...

Advice
Should there be a different commission rate on a "new" sale versus a repeat sale for an existing customer?
QUESTION | BY Theresa Burke | 27 ANSWERS | LAST ACTIVITY ON 03/31/15

I am looking for advice on paying commission to independent sales reps. Should there be a different commission rate on a "new" sale versus a repeat sale for an existing customer?

Advice
What are some of the best IT outsourcing sales pitches that you've heard?
QUESTION | BY Sampath Kumar | 6 ANSWERS | LAST ACTIVITY ON 03/21/15

What are some of the best IT outsourcing sales pitches you've heard or have sent to your own prospects that close more sales? Your sales pitches may be in the form of cold emailing/calling, direct...

Advice
How do I grow my business when sales are not my strong suit?
QUESTION | BY Paul Douglas | 17 ANSWERS | LAST ACTIVITY ON 02/21/15

Hi everyone, I've started a relatively new company doing custom software design and development. I'm working with my old development teams (local and offshore). We've worked together now for more...

Advice
What are the pros and cons of commission only lead generation services?
QUESTION | BY Ed Drozda The Small Business Doctor | 8 ANSWERS | LAST ACTIVITY ON 02/17/15

Does anyone have experience with commission only lead generation services? I'm interested in hearing the pros and cons of this experience, as well as the efficacy and the integrity of the services...

Advice
How do I train and motivate new sales development people?
QUESTION | BY Sammie Hill | 22 ANSWERS | LAST ACTIVITY ON 02/03/15

I am looking to train sales-minded top performers who are responsible for new business development, building and maintaining quality relationships with clients, managing accounts and assignments, and...

Advice
How and where do we find business owners who would need our services?
QUESTION | BY Konstantin Beyner | 8 ANSWERS | LAST ACTIVITY ON 02/02/15

We are an outsourced sales solutions provider based in Australia, serving start-ups and SMB customers offering SaaS - sales as a service solutions. We face challenges in both expanding our client...