- CONTENT TYPE
With customers 85 percent more likely to buy a product after they have seen a video, live chat technology becomes an attractive proposition.
- Article By JT Ripton
- – March 18, 2016
There are a lot of different programs out there that help teams communicate. But which process works best?
- Article By Scott Gerber
- – May 25, 2017
Online project management software is perhaps the most abused and misused technology term in the market.
- Article By David Robins
- – January 10, 2017
Looking to become a star in customer service? Whether you're looking for live chat or email features, help desk software is what you need.
- Article By Marc Prosser
- – April 9, 2015
The average online users spends 50% of their online time on social media alone. Are they talking about your business? Companies that neglect their online reputation risk missing opportunities and a marketing disaster.
- Article By Adam Blackford-Mills
- – May 16, 2017
Learn more about software
- Stream By Business.com Editorial Staff
- – February 16, 2017
Online businesses have found value in live chat for customer service on their sites. Here's how to get the most out of your live chat.
- Article By Dan Steiner
- – April 18, 2016
For businesses that rely on software systems to keep things up and running, a system failure can stop production and lead to financial loss.
- Article By Aaron Continelli
- – February 24, 2017
In any industry, exposing your business to a wider audience is a key element of growth, and adding an online element may be the best way to do it.
- Article By Firoz Patel
- – March 17, 2017
Live chat is a more effective way to handle customer service than phone calls. Is it right for your small business?
- Article By Business.com Editorial Staff
- – June 1, 2016