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Article
Buying a Retail POS System? Here's How to Choose the Right One
BY business.com editorial staff

Here's what you should look for in a modern, technologically advanced point-of-sale system for your business.

Article
Southwest Airlines: A Case Study in Great Customer Service
BY business.com editorial staff

Southwest Airlines' model of exceptional customer service can be extrapolated to fit the needs of almost any industry if you employ strategies that work for your business.

Article
The CEO's Approach to Evolving Business Industries
BY Moazzam Kamran

Recent events have led to a massive movement to socially distance and move toward digital platforms for both work and learning. Let's look at various sectors and ways to embrace their digital...

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Article
Navigating the Changing Economic Environment
BY Lil Roberts

Small business owners who make decisions and develop strategies for survival quickly are more likely to survive than businesses that take a "wait-and-see" approach.

Article
10 Things to Consider Before Starting a Restaurant
BY business.com editorial staff

These factors are crucial in planning a restaurant.

Article
How Your Small Business Can Benefit From a Corporate Social Responsibility Strategy
BY Dr. Brittany McDonald

Learn three effective ways small to medium-sized businesses can implement and benefit from corporate social responsibility.

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Article
Unlocking the Power of Trade: How to Identify and Monetize Your Excess Capacity
BY business.com editorial staff

Waste is bad for business – and society as a whole.

Article
Should Your Restaurant Accept Mobile Payments?
BY business.com editorial staff

If you're unsure whether you should accept mobile payments because of security concerns, cost of adoption, or you're worried customers won't use it, you're not alone in your hesitation.

Article
Creating Shelter in the Storm: Pivoting Your Business in Response to COVID-19
BY Rob Shelton

The COVID-19 crisis has made it necessary for many commercial companies to shift their business models quickly. Many are repurposing their assets to create new value, protect the brand and survive.

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Article
A Strong Foundation: 5 Books to Read Before Starting Your Business
BY business.com editorial staff

An easier way of starting a business is to gather more knowledge and motivation. Here are five masterpieces that will help you.

Article
How to Survive When Business Is Slow
BY Simone Johnson

Many businesses experience financial ups and downs. Here are tips to help you stay afloat when business slows down.

Article
Building Brand Intimacy: How to Emotionally Connect With Customers
BY business.com editorial staff

An emotional connection can make all the difference when a customer is deciding to buy.

Article
More Than Words: How to Create a Values-Driven Business
BY business.com editorial staff

Your company's defined values are just words. What you need is a culture that lives those words. Here's how to get to the core of your culture.

Article
Do Results-Only Workplaces Really Work?
BY business.com editorial staff

The results-only work environment, or ROWE, is a management strategy designed to increase productivity while eliminating the arbitrary constraints of traditional workplaces.

Article
How to Define Decision Making Roles for Your Team
BY Matthew G.

Figuring out who on your team should be put in decision making roles is an important growth step.

Article
How to Get More Backlinks to Your Website
BY Thomas Griffin

Getting other websites to link back to your site is a great way to increase brand awareness and boost sales.

Article
How to Protect Your Startup With a Sustainable Mindset
BY Kash Mathur

Growth doesn't have to happen at lightning speed. Startups can celebrate the small wins on their growth journey (as well as the big ones).

Article
The Role of ISO Certification in Business Growth
BY Anand Srivastava

ISO certification signifies adherence to quality standards and processes. However, getting certified requires substantial financial resources, something that is not easy to do when you're a startup.

Article
7 Ways to Protect Your Online Business During COVID-19
BY Rotem Gal

In the face of COVID-19, it's more important than ever to protect and maintain your online business against changing market conditions as well as malicious threats.

Article
3 Secrets of Successful Family Businesses
BY business.com editorial staff

You don't have to be a family business to apply these secrets to your organization.