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Employees who earn enough to get by can improve their performance and overall business.
Paying a “living wage” requires more than meeting state and federal minimum wage requirements. Living in certain communities is more expensive and requires people to earn more to sustain basic life necessities. As an employer, paying a living wage can feel like a burden to the bottom line, but it can be a powerful investment in your people that positively affects business outcomes.
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The International Labour Organization (ILO) defines a living wage as “the wage level necessary to afford a decent standard of living for workers and their families, taking into account country circumstances and calculated for work performed during normal hours.” This definition emphasizes that living wages should cover the costs of all essentials, such as food, health, education, housing and other necessary goods and services.
“When you’re setting something like the federal minimum wage, you want to consider the averages,” said Holly Sklar, CEO of Business for a Fair Minimum Wage, an advocacy group that supports gradually raising the floor. “When talking federally, it’s a floor that’s adequate for the country as a whole. When you’re talking about an individual or city or a state, you look closer to home to determine what is a living wage.”
The Massachusetts Institute of Technology (MIT) developed a living wage calculator that covers every county in every U.S. state. It covers geographically-specific costs for food, childcare, healthcare, housing, transportation and other basic needs at county, metro, and state levels.
The MIT calculator shows the living wage for households of varying sizes as well as the local poverty and minimum wages. In 2025, the living wage for New York state as a whole, for example, was $27.57 per hour before taxes for a single adult with no children. For a family of four with two working adults and two children, it was $33.29.
A minimum wage is the legally required amount a business must pay its employees in a particular jurisdiction, whereas a living wage is tied to the costs of basic necessities rather than legal mandates.
A city or state’s minimum wage is usually lower than the legally-required minimum wage. For example, in California the current state minimum wage is $16.50 per hour, which does not meet the standards for a living wage for a household of any size.
The living wage in the state is $28.72 per hour for a single adult with no children. A household with two working adults and two children would need a living wage of $34.55 per hour.
The federal minimum wage is $7.25 per hour. States and localities also have their own wage legislation, sometimes mandating more than the federal standard. Washington, D.C., has the highest rate at $17.50, followed by Washington state at $16.66 per hour, and California and New York City at $16.50 per hour.
Meanwhile, some states maintain no minimum wage, including Alabama, Mississippi and Louisiana. In these places, the federal minimum wage applies.
Small business attitudes toward minimum wage increases reveal interesting insights: CNBC and SurveyMonkey data show that 61 percent of small business owners support raising minimum wage despite 50 percent believing it could make it difficult to afford workers. This suggests that many business owners recognize the broader economic benefits of higher wages even when concerned about immediate costs.
Once the legally required minimum wage has been met, businesses can choose to set compensation at any rate they’d like.
In general, there are two primary schools of thought:
Some experts believe wages and employee compensation packages are purely a consideration of supply, demand and profitability.
“It is reasonable to assume that most employers, particularly small businesses, want to pay their employers a fair and sufficient living wage. However, with or without this motivation, this becomes a function of basic economics,” said Rob Drury, executive director of the Association of Christian Financial Advisors. “To attract, maintain and motivate quality employees, a business must compensate appropriately — and I use the term ‘appropriately’ rather than ‘fairly’ to emphasize that the living wage figure eventually comes down to a natural market equilibrium of supply and demand, rather than a subjective evaluation of ‘fairness.'”
In other words, the market will set the appropriate level of compensation. Pay too little and you won’t be able to attract the right talent. Pay too much and you could find yourself hemorrhaging money.
Sklar and her organization believe offering a living wage (and indeed raising the mandated minimum wage) will yield the most positive outcomes for individual businesses and the economy at large. Sklar thinks that customer service tends to be significantly better when wages are higher, resulting in a happier, more loyal customer base.
“We know that frontline employees often make the difference between repeat customers and lost business,” she said.
Sklar also points to the long-term benefits of paying employees more, which she said might result in lower growth quarter-over-quarter but would be more effective in retaining employees, boosting morale and increasing long-term productivity.
“One of the things our business members stress is looking at the whole picture,” Sklar said. “Low pay often means high turnover … And with a reduced turnover [due to higher pay], businesses often see substantial savings in recruiting and training costs.
“There are also savings from managers able to spend time on more productive tasks, as well as less product waste through lower error and accident rates,” she added.
Research from the Living Wage Foundation provides compelling evidence for the business benefits of paying living wages. Their study found that 93 percent of companies paying a living wage experience business benefits, with 87 percent reporting improved reputation and 75 percent reporting increased motivation and retention. These findings demonstrate tangible returns on living wage investments.
The cost of employee turnover further supports the living wage argument. Research shows per-worker turnover costs for $8 per hour employees range from $3,500 to $8,000 depending on industry. A study of the San Francisco Airport found that turnover dropped from 95 percent to 19 percent after wages increased from $6.45 to $10 per hour, generating significant cost savings for employers.
Businesses may benefit from offering a living wage in the following ways:
However, there are times where it might not be feasible to offer a living wage, including:
You can do many things to improve employee compensation without raising wages. If you can’t reasonably afford a large-scale pay raise without overburdening margins, Drury suggested leveraging employee benefits packages to boost employee compensation for a lighter expense.
“Total compensation is an important principle, as most employees will look at how the whole package rewards them,” Drury said. “Benefits packages can provide effectively greater compensation at a lower cost.”
Here are a few of the benefits and perks you could offer employees instead of (or in addition to) offering a living wage:
If you stick with the state or federally-mandated minimum wage levels instead of offering a living wage, you’ll comply with the law and ensure lower payroll expenses. However, not offering a living wage may adversely affect employee performance. You may also see increased turnover in positions that pay only minimum wage.
Consider a cost-benefit analysis comparing the productivity losses and costs of training new employees versus paying a living wage. In many cases, paying a living wage is more cost-effective.
While every business must manage costs and remain profitable, a happy worker is a productive worker and a productive company is a healthy one. Whether it means offering a living wage or adjusting compensation to ensure employee happiness and boost labor market competitiveness, sometimes it’s a worthwhile investment to pay a bit more to your employees upfront.
Mark Fairlie and Kimberlee Leonard contributed to this article. Source interviews were conducted for a previous version of this article.