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Rippling Review

Skye Schooley
Skye Schooley

With its HR and IT automation features, intuitive platform, and exhaustive app integration capabilities, Rippling is our choice as the easiest HR software to implement. It typically takes about 2.5 weeks to get the software installed and operational. Once it's in full swing, it can streamline numerous HR processes. Administrators and HR staff can take advantage of features like applicant tracking, custom hiring workflows, task management, payroll processing, benefits administration, compliance training, and customizable reporting.

Rippling

Rippling

The Verdict

Rippling is a customizable HR solution with several automation and integration capabilities. The software is simple to get up and running, making it our choice as the best HR software for easy implementation.

Rippling HR software summary

Price/value 9.3
Features 9.5
Customizations, add-ons and integrations 9.0
Ease of use 9.7
Customer support 8.7
Editor's score 9.2

Rippling Pricing and Terms

Rippling's employee management platform starts at $8 per employee per month. For an added cost, you can customize your plan with advanced HR features like full-service payroll processing, benefits administration, time and attendance, applicant tracking, flex benefits, and Affordable Care Act and COBRA administration. Those who need advanced IT features can add on capabilities like app management and device management for an additional fee.

If you want quick access to the Rippling HR Help Desk, you can pay an additional monthly fee for one-on-one HR support. With so many add-ons, it's best to contact Rippling directly for a custom quote.

All new users can arrange for a free demo with a Rippling product expert, who will give you an up-close look at all of the features. You can also explore the product by following along with Rippling's helpful product tour video.

Rippling Features

Rippling's base plan, the employee management platform, includes a foundational module that can assist your company with onboarding, offboarding and task management, to name a few functions. From there, you can opt to add features like payroll processing, employee benefits administration, talent management, and app and device management.

Although the specific features you can access will depend on your specific Rippling plan, here is an expanded look at some of Rippling's features: 

Recruiting and Onboarding

When recruiting employees, you can choose candidates from your applicant tracking system or background check system to have candidate information automatically merged into your system, or you can manually enter candidate details. You can access useful employee management functions like onboarding and offboarding, document and task management, customizable position management, applicant tracking, background checks, e-verification, and offer letters.

One thing we especially like about Rippling is that it lets you configure and automate the employee onboarding process, and also create custom hiring workflows and approval automations. With these workflows, Rippling can automatically send your new hires important documents for e-signature (e.g., offer letters, new-hire paperwork, employee handbooks, I-9 and W-4 forms, severance pay details) and then store those documents within the system.

The system can push your job candidates through to background checks and e-verification, after which you can enter the employee's salary and start date and officially hire them.

FYIFYI: The onboarding process is super easy in Rippling; the company claims users can onboard new hires in the software within 90 seconds.

Once you've onboarded an employee, the software creates an employee record for them. It includes details like their employment and personal information, jobs, direct reports, signed and acknowledged documents, payroll information, insurance plans, employee performance, and integrated applications. This allows you to view and modify employees' information and perform tasks like scheduling, converting employee types, and updating their compensation. These changes automatically sync with your payroll.

Sample view of an employee record

Payroll

If you want to expand your Rippling software to calculate and run payroll, you can add Rippling's full-service payroll, which is available in all 50 states. Rippling's payroll service includes automatic tax filing, direct deposit, workers' compensation insurance, reimbursements, deductions, garnishments, year-end tax forms and new-hire filing. You can use it to track pay rates and job costing, and it helps you comply with I-9 and W-2 regulations.

Sample view of payroll run in Rippling

Since Rippling integrates with accounting software like QuickBooks [read our QuickBooks review here] and NetSuite, you can rest assured that your payroll and accounting details will be in sync. [If you are looking for HR software that focuses primarily on payroll, check out our review of Gusto.]

Time and Attendance

Rippling's software can help you manage your workforce with time and attendance features. Employees can clock in and out, manually add their hours, and request paid time off within the software. You can track employee hours, view timecards by period or entity, configure pay policies, and create time and attendance alerts (such as overtime alerts). All this data automatically syncs with your payroll system.

Sample view of Rippling's time and attendance platform

Benefits Administration

You can configure your employee benefits packages with custom details like contribution strategies and waiting periods. You can connect your current benefits broker or let Rippling refer one to you. Rippling can pull employee information from employee profiles to help your team enroll in benefits automatically, saving your HR staff countless hours. Employee selections automatically sync with your payroll for the proper withholdings. With Rippling automating the process, your team can complete open enrollment quickly.

Applicant and Performance Management

Rippling lets you manage your talent pool with its applicant tracking system. Once you've hired a new employee, the system automatically pulls their details into the onboarding process. Your current employees can access learning management and performance management options in the software; these systems are great for supporting employees' career growth. [If you are looking for an HR system that focuses on performance management, check out our review of BambooHR.]

Legal Compliance

Rippling can help your team maintain legal compliance with courses like sexual harassment training and cybersecurity best practices. It can also help automate your ACA reporting and COBRA paperwork.

Reporting and Analytics

Rippling has customizable reporting features to analyze various aspects of your organization. For example, you can create reports to study employee turnover within your company. You can also access built-in reports, recent reports and shared reports.

Ease of Use

One of Rippling's best qualities is its ease of use. The dashboard is intuitive to navigate. You and your HR staff can easily create tasks, assign them to the appropriate employees, and manage them all on this one dashboard. You can also create automated workflows to streamline key HR-related tasks.

Sample view of main Rippling dashboard

 

It's not just business owners and managers who can use Rippling, though; employees can easily use the cloud-based software and self-service features to manage their HR tasks from any web-enabled device, which saves major time for managers and HR staff. Rippling also has a mobile app for iOS and Android devices, which your staff can use to manage and review their HR tasks from any location.

Rippling's HR software can also integrate with more than 500 third-party applications, meaning it works seamlessly with many programs you probably already use.

FYIFYI:It only takes 2.5 weeks to implement the Rippling platform completely, so your HR tasks will be streamlined in no time, with minimal disruption to your business.

Limitations

Although Rippling is a great HR software platform, we noticed a few potential drawbacks. For example, you don't automatically get the one-on-one HR support and help desk with every plan – it's an additional fee for some. While the company does offer other online resources and assistance for free, businesses that want advanced support will need to factor in the additional cost.

Also, Rippling is not accredited with the Better Business Bureau, and it has a C- rating with the agency. This doesn't necessarily reflect the service you will receive from Rippling, but we like to see higher BBB ratings for our best picks. For what it's worth, though, Rippling is highly rated and reviewed on various other online platforms.

Customer Support

Rippling users can receive real-time live chat and email support. Larger businesses get a dedicated support representative whom they can call, text or video-chat with questions. If you want one-on-one support from certified HR pros, you can add the HR Help Desk feature to your plan for an extra monthly fee. Rippling has other helpful resources too, like an online help center, vulnerability reports and a blog.

Image Credit: fizkes / Getty Images
Rippling

Rippling

The Verdict

Rippling is a customizable HR solution with several automation and integration capabilities. The software is simple to get up and running, making it our choice as the best HR software for easy implementation.

Skye Schooley
Skye Schooley
business.com Staff
Skye Schooley is a staff writer at business.com and Business News Daily, where she has written more than 200 articles on B2B-focused topics including human resources operations, management leadership, and business technology. In addition to researching and analyzing products that help business owners launch and grow their business, Skye writes on topics aimed at building better professional culture, like protecting employee privacy, managing human capital, improving communication, and fostering workplace diversity and culture.