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Paychex Flex HR Software Review

Skye Schooley
Skye Schooley

Managing a remote team poses a unique set of human resources challenges, making it difficult to find the right HR software to meet your virtual needs. If this sounds familiar, Paychex Flex may be the perfect fit for your business. Paychex is a major player in the HR industry, and for good reason. With its long history and credibility, you can rest assured that your HR operations are compliant with federal and state regulations.

Paychex Flex HR Software

Paychex Flex HR Software

The Verdict

Paychex Flex, a full-service payroll and HR software platform that can support businesses of any size, is our best pick for remote teams. Its scalable features can help businesses manage their remote teams and maintain legal compliance.

Paychex Flex has necessary features like an intuitive dashboard, third-party integrations, and an easy-to-use mobile application for iOS and Android devices. Paychex Flex supports all sizes of businesses, so the platform can scale with you as your remote (or in-office) team expands. It is for these reasons and more that Paychex Flex is our choice as the best HR software for remote teams.

Paychex Flex HR Software summary

Pricing/value 9.5
Features 8.5
Customizations, add-ons and integrations 8.9
Ease of use 9.4
Customer support 8.7
Editor's score 9.0

Paychex Flex HR Software Pricing and Terms

Paychex offers three payroll and HR plans for you to choose from based on your needs: Paychex Go, Paychex Flex Select and Paychex Flex Enterprise. While Paychex Go's monthly price is $59 plus $4 per employee, pricing for Paychex Flex plans is customized for each business.

The features of each plan are tiered. The Paychex Go plan includes basic payroll and compliance features, while the Paychex Flex plans cover more robust payroll and HR needs. As your business grows, your Paychex plan can easily scale to match.

Paychex offers a free demo, so you can get a feel for the solution before making a commitment, and its HR software features are available on a monthly basis – no long-term commitment necessary. At the time of this review, Paychex is offering three months of payroll processing for free.

Paychex Flex Features

You can manage all of your HR functions from one location with Paychex Flex. The comprehensive platform has all the features you need to recruit and onboard new employees, administer employee benefits, track time and attendance, run payroll, and manage employee performance. In addition, a plethora of reports can help you analyze each HR process and improve your business's efficiency.

Although the specific features vary by plan, here are some of the best features the platform offers:

Recruiting and Onboarding

From the Paychex dashboard, you can publish job openings to career sites and social media platforms. This is a great way to simplify and streamline your recruiting and hiring process. The Paychex dashboard can display which channels your applicants are coming from (e.g., a job board, referrals, a newspaper), allowing you to modify your recruiting efforts to find the best candidates. Paychex can even connect you with background check services to screen your candidates before you hire them.

Once you hire a new employee, Paychex streamlines the onboarding process with electronic HR documents (W-4, state and tax withholding, EEOC, and I-9 forms) and e-signature capabilities.

FYIFYI: Paychex can store employee documents for future reference and legal compliance.

Payroll

Paychex has payroll tools that allow you to run and manage company payroll seamlessly. Running payroll each month is as easy as a few clicks of your mouse, and you can pay employees via their preferred method (by direct deposit, paper check or pay card).

Administrator view of the Payroll Center, which allows you to run payroll from any device

 

Paychex can automatically send the required year-end tax forms (W-2s and 1099s) to your employees and contractors, and it calculates, pays, and files your federal, state, and local payroll taxes for your business. Select plan users can access services for workers' compensation, state unemployment insurance and garnishment payments.

Time and Attendance

Your employees can use any web-connected device to view their Paychex dashboard and HR information. They can perform time and attendance functions like clocking in and out, managing their breaks, tracking their PTO accruals, and submitting new time-off requests.

Employee view of the Paychex dashboard

 

You and other administrators can get a real-time view of your team's activity, which is great for managing operational needs. It is also especially valuable for remote teams, allowing you and your team managers to keep a close eye on when employees are working and when they are taking time off.

Benefits Administration

Robust employee benefits can help you attract and retain top talent. With Paychex features like simple enrollment tools and employee self-service, administering employee benefits is easy.

Through Paychex, you can offer your employees benefits like health insurance, dental and vision insurance, health savings accounts, flexible spending accounts, premium-only plans, and 401(k) retirement services. Paychex also offers employee financial wellness programs. Your employees can track and manage their benefits through Paychex whenever they want.

TipTip: Offering financial management services, like Paychex's financial wellness program, is a great way to educate your employees on proper personal finance habits and improve their overall financial literacy.

Performance Management

Paychex offers helpful features for business leaders to manage employee performance. For example, the software can include a learning management system with online courses to help your employees continue learning and stay up to date on their certifications and compliance training. You can gather employee feedback, manage performance reviews, track employee training, and retain training and compliance documents within the Paychex platform. [If you are looking for HR software that can add robust in-house performance management features to any plan, check out BambooHR.]

Legal Compliance

One of the biggest challenges of managing human resources is maintaining legal compliance with federal, state, and local laws and regulations. Paychex helps businesses stay compliant with features like payroll tax administration, automatic W-2s and 1099s, and printed and electronic labor compliance poster kits. 

Reporting and Analytics

Every plan includes standard reporting and analytics capabilities. You can access more than 160 reports to analyze your business and track your HR processes. Some plans also include customizable analytics and reporting. This is ideal for those who need specific, niche reports and visualizations.

Image Credit: fizkes / Getty Images
Paychex Flex HR Software

Paychex Flex HR Software

The Verdict

Paychex Flex, a full-service payroll and HR software platform that can support businesses of any size, is our best pick for remote teams. Its scalable features can help businesses manage their remote teams and maintain legal compliance.

Skye Schooley
Skye Schooley
business.com Staff
Skye Schooley is a staff writer at business.com and Business News Daily, where she has written more than 200 articles on B2B-focused topics including human resources operations, management leadership, and business technology. In addition to researching and analyzing products that help business owners launch and grow their business, Skye writes on topics aimed at building better professional culture, like protecting employee privacy, managing human capital, improving communication, and fostering workplace diversity and culture.